This property is operated by the Royal Orchid group. Located off a very busy road, it has limited parking; Reception & Lobby are compact, but pleasing to the eye.
Airport pick up was efficient. We hadn't asked for it but went along as other Royal Orchid properties we use (Jaipur, Ahmedabad, Pune) offer this complimentary service.
Restaurant was closing when we arrived, but was very kindly kept open so the 2 of us could have dinner. Spicy Biryani was much to my liking.
However, when we finished, we were made to wait at reception for 15 minutes because they wanted us to sign for a chargeable pick-up as "it was in their system", whereas we certainly hadn't asked for it. As the staff couldn't show me my request, they reluctantly issued our room keys ,which didn't work (past midnight we were scrambling around to solve this)!
My room was airy (no view), compact bathroom with a tiny counter for the sink- No Hair dryer or exhaust fan. A fan in the room made cooling more efficient. Room seemed unclean (burn marks on side table; dirt & scratches on the white topped reading table).
No King beds were available-I slept poorly as a result. Worryingly, several electrical switches were too close to the bed and were covered by pillows (to my mind that's a serious fire hazard).
Interesting wall paper & textures on the wall (woven matting painted over).
The mini bar was empty-despite which the reception (while checking out) wanted to know whether I had consumed anything. This worried me enough to protest- when it emerged that the hotel had emptied it out for a large group (then why ask me about consumption ??).
Breakfast spread was large, but had limited options for Non-Veggies (only eggs)
Small gym on the 5th floor; no free weights; needs a good dusting/cleaning.
Our banquet arrangements were adequately handled; Rogan Josh at lunch was very tasty.
Sofas in the Banquets foyer were dirty and need a dry clean; faux lotus flowers in the floral arrangement (next to the 1st floor lift) have outlived their useful life.
However, the pick-up cost continued to dog me the 2nd day too. When I went to pay, the cost had been quietly added to my bill (the person who'd promised to sort this out had conveniently omitted to do so); I was lectured on "local cabs charge Rs 1,000/- "etc etc.
Eventually, after 3 visits to the reception and several phone calls, it emerged that the pick-up had been ordered by an employee due to oversight. Not wanting to cause any embarrassment, my staff agreed that the hotel could apply a reasonable charge of Rs 700/-, the final billing was Rs 800/-. Local cab to the Airport actually cost us Rs 600/- (through the evening rush hour).
Overall, the Hotel is excellent value for money; I may go back if sure that most of these niggles have been worked out.
Staff's service orientation needs improvement (particularly at reception- where nobody seemed able to take responsibility)
- Official Description (provided by the hotel):
- When you are in the city of gardens for business or leisure, Hotel Ramada Bangalore becomes your ultimate destination to be for a relaxing and affordable stay making your visit the best one ever. Comprising a stock of 83 rooms and located at a close proximity to Bangalore’s Central Business District – MG Road, Brigade Road, Cunningham Road and Commercial Street, the Ramada Hotel, Bangalore offers a modern and sophisticated experience. Guest laundry and dry cleaning services are also available. There are special rooms for specially-able people. Hotel Ramada, Bangalore is also located near to the famous Chinnaswamy Stadium and other venues such as Indian Express Building, making it one of the best business hotels in Bangalore. While staying with us feast on an array of delightful regional culinary delights at our restaurant & bar, Tiger Trail one of the most popular Indian cuisine restaurant in Bangalore for over 20 years. ... more less
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- Also Known As:
- Ramada Bangalore Hotel Bangalore