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The Chancery
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Reviews (355)
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Reviewed 12 September 2011

There are very few times in life that i have been cheated by a 4 star hotel this was one of them,

I had to check in early in this hotel and then check out late, so I was promised a X price by the salesperson of the hotel and he told me he would make sure that we would be charged for 1 night as we were overlapping a few hours, and i know in India we do get some deals if we pre arrange it.

while we were checking out to my shock i was asked to pay for 2 nights, and when i spoke to the cashier about the deal with the hotel salesperson he said sorry he cant do anything, when i spoke to the salesperson he said the computer has already charged 2 nights and that he cant change etc.. I had another business traveller with me and we also had some delegation who was with us i had spoken about this to everyone a week earlier and they were impressed with the hotel only to be shocked at the check out of how unprofessional the hotel can be. they just dint care, i stay atleast 10 nights in hotels in a month around the world and have many business partners in Banglore what the hotel gained by cheating us in 1 extra night i guess they would loose 100 times more with a unsatisfied client.

Never in my life i would stay here agin or recommened anyone to stay here, even if they offer me a room for free. i hate cheaters. and that stays for life.

Room Tip: Just skip this hotel if you can, there are many better ones around.
  • Stayed: August 2011, travelled on business
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1  Thank Traveller4146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2011

The hotel suffers from damp. Whilst the rooms are spacious and the breakfast okay, the decor is very tired, rooms (esp those on the first floor) smell very damp and the bedding had stains on it. The staff were friendly and eager to please but overall the hotel is overpriced for what it is and by U.K standards no more than a 3*. It is certainly not the 4* hotel it is marketed at. The Chancery Pavillion (its sister hotel) which is nearby is much better.

  • Stayed: August 2011, travelled as a couple
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1  Thank SophieSam35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2011

Helpful and friendly staff clean and well appointed rooms dining good with very good restaurants in walking distance from the Hotel, good hotel transport. Free WiFi a must

  • Stayed: December 2010, travelled on business
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1  Thank Horatio061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2011

this hotel is too good and is the only good hotel in richmond town and i love its food and is very fast in service got a good building and nice facilities and according to me i rate it 8 out of 10 and i wil never say no for staying for my life in such a hotel

  • Stayed: May 2011, travelled with family
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Thank ayushmittal26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2011

Nice hotel, Comfortable stay, Good food.
Located at heart of the city.
You will like to visit again.
If you want to go airport during evening hours from the hotel, please call the cab atleast 1.30 Hr. before the boarding time.

  • Stayed: January 2011, travelled on business
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Thank Soumya_Chatterjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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