What an amazing experience!!!!!!
Reading the reviews by dinuhai,prasanna85 and balaji foodie,one gets the impression that its a great place to stay.Am sure these are self posted by the management of the hotel.
Guys BEWARE this is not so...its a Guest house / Boarding House adjacent to Apollo Hospital and the name is Blue Jay and not Apollo Sindhuri as portrayed on the Clear Trip site.It basically caters to only family members of patients being treated at Apollo.The building picture shown on the site has clinics on the 1st and 2nd floors and the reception starts from the 3rd floor.....and the rooms are on the 4th and 5th floors.
Let me tell about my wonderful experience of this hotel.I booked a suite through clear trip and while finalising the booking I wanted to check the services which the hotel provides.The list of services was impressive-a 2 room suite with running hot water,wi fi including breakfast.The rooms looked decent from the photos posted on the site and I finalised the booking with clear trip accordingly.
So,we land up at the hotel and vola what do we see....the hotel is in a hospital complex and the best part...it has clinics on the 1st and 2nd floors...wow!!!We get to the reception on the 3rd floor and show our booking details to the manger.This guy shows us to our room which was "OK",meaning the room was clean and the loos were clean too...but the bed sheets needed a change.Anyway,they guys managed to change the sheets.
We leave for the day and come back after a long day..the first thing you need is a shower..so "on" goes the tap for a shower...aha...the shower doesnt work and there's no hot water flowing..
I call up the reception where there's nobody to take our call..so I tread down the floors to check on the receptionist ...our guy's having dinner ( no problem with that)..ask him that there's no hot water coming in the taps..this guy replies "Sir..we dont get hot water in the night and its available only from 7-8 in the morning."So we requested him to get us a hot water bucket which he did after 1/2 hour.I then requested him to give us some tea bags with some sugar and milk.The reply"Sir,we dont get milk in the night"...we will try but cant promise.Its only when I threatened to take them to a consumer court did they relent and sent the tea bags and the hot water.
The most wonderful thing happened the next day..as usual we asked what time would we get hot water and the usual answer "7am onwards..we waited for the hot water to pour out of our taps and vola....hot water ..i said wow man this time they have done something right and the next thing you realise.....its only boiling hot water out of the taps with no cold water...had to aks the reception again to give cold water buckets now....what was appalling was the staff's absolute carelessness with wasting water...if its hot water just keep it flowing till cold water comes in the taps and vice-versa.....
The staff was least bothered with the service to be given to a guest especially the receptionist who was least bothered with what services to be given to a guest.He behaved as if he was not interested in the business a guest provides and to say the least had an attitude which said "I give a damn"......
So, my dear friends who intend to take this guest house on hire ...please think a thousand times before doing so...
- Official Description (provided by the hotel):
- Apollo Sindoori is luxuriously situated in South Bangalore and conveniently connected to IIM, major hospitals like Apollo Hospital and Forties Hospital, IT companies, business parks and popular tourist place destinations. The combination of luxurious ambiance, attractive fares and impeccable service brings business travellers, tourists. ... more less
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