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“Comfortable stay”

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Royal Orchid Central
Ranked #70 of 668 Hotels in Bengaluru
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Comfortable stay”
Reviewed 11 August 2014

Good accommodations at an ideal location.
Friendly and accommodating staff.
Value for money.
F&B department is fairly good.
We as a family enjoyed our brief stay and have always found all the services consistent.
Would strongly recommend the property.

Room Tip: The Suites are very comfortable.
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Alexilsarto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCentral, General Manager at Royal Orchid Central, responded to this review, 14 August 2014
Dear Valued Guest,

Greetings!!!

Many thanks for posting your feedback on Trip Advisor.

We believe in creating memorable experiences for all who visit us and in providing authentic hospitality to all.

Your positive feedback has been shared with the team and we are ecstatic to learn that we were able to make your stay a satisfying experience.

Looking forward to welcome you at Royal Orchid Central, Bengaluru.

Best Regards,
Mitesh Narula
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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721 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (184)
Date | Rating
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  • French first
  • German first
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  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bengaluru, India
1 review
Reviewed 10 August 2014

Have attended two 5 day conferences in the hotel's banquet rooms in the recent past. In both cases, the services provided were very good, starting from Food and Beverage, service, Hospitality, Query resolution, helpfulness of staff etc. Food served is very good with a lot of options, be it buffet or a la carte. Would recommend this hotel for business meetings etc. Special mention for Mr Kartik, who took care of our every need during our recent conference.

Room Tip: NA. Not stayed at this hotel
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  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Shakti212014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCentral, General Manager at Royal Orchid Central, responded to this review, 14 August 2014
Dear Guest,

Greetings!!

I am pleased to know that you were satisfied with your experience of our services and facilities, and we like to thank you for recommending us through this portal.

We appreciate your recognition for our associates and the message has been conveyed to the entire team.

Our associates and ambassadors are our major strength who are trained to be friendly yet give unobtrusive service.

We look forward to your continued support.

Best Regards,
Mitesh Narula
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2014 via mobile

Hospitality at best with Roshni. She is an example how to conduct the guest at their restaurant. Great time in the hotel. Keep it up. A place where everyone is adviced to stay during their visit to Bangalore.

Stayed August 2014, travelled on business
Helpful?
3 Thank Aleem J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCentral, General Manager at Royal Orchid Central, responded to this review, 14 August 2014
Dear Guest,

Greetings!!

I am pleased to know that you were satisfied with your experience of our services and facilities, and we like to thank you for recommending us through this portal.

Your positive feedback has been shared with the team and we are ecstatic to learn that we were able to make your stay a satisfying experience.

We look forward to welcome you again you during your next visit to Bengaluru, and would be delighted to assist you with any requirements.

Best Regards,
Mitesh Narula
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2014

Had a get together in one their Restaurant called Paparazzi. Their staff were very cooperative especially Mr Ravi Dashairya Manager for Paparazzi and their Chef Mr Ali never experienced such a homely service they give us & talking about the food it was fabulous. Quality and the taste of the food was above my expectation and i would say it was above what you would get it all the Star Hotels. Highly recommended and would visit regularly. I wish and hope they keep up the good work. Thank you.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ankit Kumar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCentral, General Manager at Royal Orchid Central, responded to this review, 14 August 2014
Dear Guest

Greetings!!!

Thank you for staying at Royal Orchid Central, Bengaluru and posting this wonderful feedback on Trip Advisor.

Feedback like these motivate us to provide the best of services to our esteemed clients. The entire team is thrilled by this feedback posted by you.

Looking forward to welcome you at Royal Orchid Central Bengaluru.

Best Regards,
Mitesh Narula
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 August 2014

I booked a Superior Room at Royal Orchid Central Bangalore through Yatra website. The site displayed Superior Room pictures which I cross checked with the pics displayed on the Hotel website. However, when i checked in after paying 100% advance for 5 nights, the hotel gave me a small Studio Room. After 3-4 hrs of heavy argument during check-in, i realized it was a futile exercise. Yatra could not cancel my room booking either. I was in a fix as I could not stay in the small Studio room. Hotel offered me to shift to the Club room which was displayed on their website at Rs 1000 extra per night. Horrendous !! Cheats !! My frustration & anger did not subside but hopelessly the hotel then agreed to charge me Rs. 500 extra per night. That was Fish Market bargaining.

It was a worthless experience ! The front office Managers were fighting arguing and lying blatantly trying to convince me that the room displayed on the web is the room they gave me. Horrible front office managers.....

One of the managers confided to me, that their website had not uploaded the right pics of the rooms and the room given to me was a Studio Room. But he himself could not do further overruling his seniors.

Room Tip: Never go to this hotel unless you have a written confirmation with pics of the room that you have bo...
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  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Satya62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCentral, General Manager at Royal Orchid Central, responded to this review, 14 August 2014
Dear Mr. Satya,

Greetings!!

Thank you for taking time out to share your valuable feedback with us, at the onset I would like to apologize for the inconvenience caused.

I would like to inform you that we have conducted a point wise investigation based on your feedback and have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same.

My revenue team has initiated the process of correcting the disparity with the travel agent website and asked them to correct the image of the hotel.

While once again regretting on behalf of all at Royal Orchid Central, Bangalore, may I request you to treat this as an isolated incident and not a reflection of our normal services.

I would like to request you to please accommodate our request of having you with us one more time wherein my colleagues and I can demonstrate to you how your feedback has resulted in corrective actions and re-establish our credibility with you.

Best Regards,
Mitesh Narula
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jaipur, India
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2014

A very well located hotel in the central Bangalore, yet away from the noise of the city. The rooms are clean with all amenities for a good business trip. Room service is excellent. The staff is courteous and efficient. Overall, a great value experience. Reservations on the net offer much better deals than personally checking with the hotel.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank ntibrewal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCentral, General Manager at Royal Orchid Central, responded to this review, 8 August 2014
Dear Valued Guest,

Greetings!!!

Many thanks for posting your feedback on Trip Advisor.

We believe in creating memorable experiences for all who visit us and in providing authentic hospitality to all.

We are glad that you liked the services / room at Royal Orchid Central, Bengaluru.

We look forward to the opportunity of welcoming you back on your return visit to Bengaluru.

Best Regards,
Mitesh Narula
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vapi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2014

We had a memorable stay; all staff took care of my family members especially Roshni Sarkarjee
We enjoyed the food especially the breakfast & the best part is that it is centrally loacted.My family members have taken an oath that we shall stay in Orchid only when we visit Bangalore next time as it has know become our extended home

Great Work

Room Tip: Extended Home & Family Members...
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Sudeep948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCentral, General Manager at Royal Orchid Central, responded to this review, 8 August 2014
Dear Guest,

Greetings!!

It was a pleasure to have you stay at Royal Orchid Central, Bengaluru. Thank you for taking the time to review us on Trip Advisor.

It is a delight to read such encouraging comments for the hotel and the team who are equally pleased with your feedback and join me in thanking you.

Our attempt is to provide our valued guests with personalized service that meets high standards of hospitality. Your words of appreciation regarding our service in the hotel shall go a long way to motivate the team to continue to deliver a high level of service to our valued guests.

We look forward to the opportunity of welcoming you back on your return visit to Bengaluru.

Best Regards,
Mitesh Narula
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Orchid Central

Property: Royal Orchid Central
Address: 47 / 1 Dickenson Road | Manipal Centre, Bengaluru 560042, India
Phone Number:
Region: India > Karnataka > Bangalore District > Bengaluru > Ulsoor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#52 Luxury Hotel in Bengaluru
#69 Business Hotel in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:4 star — Royal Orchid Central 4*
Number of rooms: 130
Official Description (provided by the hotel):
Royal Orchid Central is Bangalore's best located 4 star Hotel on MG Road. Located in Manipal Centre, at the end of Cubbon Road and at the junction of MG Road & Dickenson Road the hotel gives its patrons an easy access to major banks, pubs, multiplexes, metro , Central Business District, Brigade Road, Commercial Street which are haven for shopaholics making Royal Orchid Central, Bangalore one of the best hotels in Bangalore near MG Road. With stunning views of Ulsoor Lake from its terrace, to an intimate alcove by a waterfall the hotel has 130 rooms divided in three categories furnished with every amenity like great rain showers, complimentary tea/ coffee in the rooms and free Wi-Fi to make your stay comfortable and lavish. The hotel houses Pinxx, a multi cuisine buffet restaurant and The Paparazzi, an international award winning restaurant offering world cuisines which also offers a reverting night life on weekends. With its dedicated services and unparalleled facilities for its patrons, Royal Orchid Central, Bangalore is one of the most recommended hotels in Bangalore near Trinity Circle. ... more   less 
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Also Known As:
Royal Orchid Bangalore
Park Plaza Bangalore

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