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“Comfortable stay; thoroughly enjoyable.”

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The Chancery Pavilion
Ranked #102 of 664 Hotels in Bengaluru
Varanasi, India
Level 5 Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Comfortable stay; thoroughly enjoyable.”
Reviewed 30 June 2014 via mobile

Stayed at The Chancery Pavillon from 28-29 June.
The hotel is very warm and good; the staff very curteous.
The rooms are spacious and not the run of the mill cramped ones.
The food is great and prices are what we expect to be for the place of this level.
We experienced some issues concerning wifi which till I left wasn't resolved. This was one area where I guess they have to be prompt. The network which they said is to be connected to wasn't available at all...

For a hotel of this level the cleanliness of Bath curtain was surprisingly unsavory. It'd black marks nearly all over it plus the toilet (pot ) shower wasn't working.

Maybe these issues were people peculiar to my room...

My son (18 year okd ) enjoyed his time here though.

Stayed June 2014, travelled with family
Helpful?
Thank rajeshkrishan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, 4 July 2014
Thank you so much for your wonderful feedback .We are glad to hear you have enjoyed your stay at the hotel.

We look forward to welcome you again and again and offer our best services

Thank you again!

Warm Regards,
Divender Kaur
Marketing & Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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785 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
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English first
Taipei, Taiwan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

Decent size of room with good daily cleaning service. All the staff had been very friendly and helpful,especially all the staff at breakfast dinning hall, lobby, gym and art crafts centre (Ms. Tapasi, Mr. Masi..etc. and many others I cannot remember their names).

The friendly and great atmosphere had made my stay wonderful and unforgettable. Thank you all!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 44615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, 1 July 2014
Thank you so much for your wonderful feedback .We are glad to hear you have enjoyed your stay at the hotel.

We look forward to welcome you again and again and offer our best services

Thank you again!

Warm Regards,
Divender Kaur
Marketing & Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 June 2014

I really like the location of this hotel. This is a good place and the breakfast is justifiable. The rooms are nice and clean. Didn't really have the time to checkout the fitness centre, but one thing that could have been improved was the noise insulation. The noise just penetrates through the rooms. So if you are taking an important call from the room, you can be assured of some disturbance in the background.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pranav B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, 1 July 2014
Thank you very much indeed for taking the time and trouble to share with us your valuable feedback .We have taken a note of your comments about noise insulation and will do the needful required at our end.

We are deeply concerned about the comforts of our guests and we will continue to strive for the best experience for our guests

We always Endeavour to meet and indeed exceed our guests expectations. I do hope that this unpleasant experience will not diminish your opinion of The Chancery Pavilion, and I look forward to welcoming you back to the hotel, in the not too distant future.

Warm Regards,
Divender Kaur
Marketing & Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, Karnataka, India
Level 6 Contributor
225 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 17 June 2014

Centrally located four star hotel with all facilities.very good and big lobby with smiling front office staff. Lavishly wide spreaded breakfast. Nicely arranged big rooms with good comfort. Food at restaurants good and tasty.l!me to visit again.good venue for marriage and conferences.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Satish J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, 19 June 2014
Thank you so much for your wonderful feedback.We are glad to here you have enjoyed your stay at the hotel.

We look forward to welcome you again in future .

Warm Regards,
Divender Kaur
Marketing & Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
113 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 June 2014

Been here for a business trip and was quite good. Friendly staff. the room was quite neat and spacious . Complementary Wifi was an added advantage.


One thing i liked the most at this hotel was the breakfast.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TarunG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, 18 June 2014
Thank you so much for your wonderful feedback.We are glad to here you have enjoyed your stay at the hotel.

We look forward to welcome you again in future .

Warm Regards,
Divender Kaur
Marketing & Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 5 Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 June 2014

In spite of having visited Bengaluru for so many times in the past, this was my first stay at Chancery Pavillion. It gave me a comforting stay. Very well maintained and well designed spacious rooms, excellent breakfast. The hotel is situated in a nice, peaceful locality (many other star hotels nearby). The staff, too, contributed, by their service, to make my stay comfortable.. Sure to come back

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shirishmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, 18 June 2014
Thank you so much for your wonderful feedback.We are glad to here you have enjoyed your stay at the hotel.

We look forward to welcome you again in future .

Warm Regards,
Divender Kaur
Marketing & Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 June 2014

This is a 3 star hotel based on my frequent travels to India, not 5 as the hotel advertises, or even 3 1/2 star as Trip Advisor indicates. I can forgive the small dead bug in my bed, the spotty internet service, but not the lack of hot water for 2 days during my 4 day stay this week. To exacerbate the matter, the staff kept apologizing and telling me the problem would be remedied "within the hour", which only served to increase my frustration. The icing on the cake was, upon check out, there was no offer of reduction in rate, despite my pleadings.
So visitors beware...there are positive aspects to this hotel, but guest amenities are not one of them.
George from USA.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank George K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, 16 June 2014
Thank you very much indeed for taking the time and trouble to share with us your valuable feedback .We have taken a note of your comments about bed bugs in the room,Internet service and no hot water in the room. Kindly note we have taken corrective steps with concerned departments to avoid any re occurrence of this sort in future.We are deeply concerned about the comforts of our guests and we will continue to strive for the best experience for our guests

In addition to this we assure you that we will ensure that we maintain the highest standards of guest rooms at all times so that an occurrence as this is avoided in the future.

We always Endeavour to meet and indeed exceed our guests expectations. I do hope that this unpleasant experience will not diminish your opinion of The Chancery Pavilion, and I look forward to welcoming you back to the hotel, in the not too distant future.

Warm Regards,
Divender Kaur
Marketing & Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Chancery Pavilion

Property: The Chancery Pavilion
Address: 135 Residency Road, Bengaluru 560025, India
Region: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#44 Spa Hotel in Bengaluru
#64 Luxury Hotel in Bengaluru
#92 Business Hotel in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Chancery Pavilion 4.5*
Number of rooms: 225
Official Description (provided by the hotel):
The Chancery Pavilion is a 225 room, 5-star hotel set on an elevation amidst the heart of Bangalore's central business district on Residency Road. With its close proximity to key places of interest, The Chancery Pavilion is the perfect destination for business travelers, tourists, medical visits and even quick getaways. With state-of-the-art banquet facilities spread over 20,000 sq. ft. this hotel is the ideal place to facilitate corporate workshops, wedding receptions or even informal gatherings. Signature restaurants offer the finest food and beverage experience serving Indian and global delicacies. ... more   less 
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Also Known As:
The Chancery Pavillion

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