well were do I start, We booked a luxury suite of travel.com for 7 nights. We arrived late night and was shown up to our room 110, when we opened the door my wife said this is not a luxury suite and went down stairs to talk to the night manager. She was told madam that is a luxury suite.
The room was old and dirty the shower was disgusting and did not work properly. The next day the manager showed us around and asked us what room we were in, when we told him he said I will show you another room. He took us to a luxury suite and said he would move us there the next day. The next day we went down stairs to move to the luxury suite that we booked and was told sorry its been booked and if we would stay another night in the crap room. I said no and they argued with us, we insisted that we were checking out. The manager continued to argue with me. In the end they let us go and the big manager said sorry for double booking thr room and he was going to reimburse us the full amount. It tooks a week to get a percentage of the money back they charged us for the nights in the crap room. And charged us for 4 hours we booked with there taxi and we only used it for 1 1/2 hours. I would not recommend this place to anyone.
We went to the Chancerry Pavillion and it was fantastic
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- Also Known As:
- Jayamahal Palace Hotel Bangalore