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“Would give it another chance”

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Hyatt Bangalore MG Road
Ranked #86 of 662 Hotels in Bengaluru
Salt Lake City, Utah
Level Contributor
204 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Would give it another chance”
Reviewed 19 September 2013

I have to say that my stay here was very short but I was hoping for more from Hyatt. I arrived late at night and initially thought the location was horrible. However, when I got out and saw it in daylight, it was better than I thought. Very close to some very large shopping malls and good restaurants. Lobby was very small, and the rooms were even smaller. They are nice rooms, just very small. The one thing that I really liked was breakfast. The location is actually outdoors, but you don't really notice until you sit down. It overlooks the pool area. The food was excellent and the service was fine. Amazing what a good breakfast can do.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteeleB09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madhav S, General Manager at Hyatt Bangalore MG Road, responded to this review, 9 October 2013
Dear Guest

Greetings from Hyatt Bangalore MG Road!

Thank you for your review and feedback. I am happy to hear that you have enjoyed your stay with us, especially the food and beverage services at the hotel.

Lido our all day dining restaurant overlooks the aquamarine blue pool and offers a wide range of Indian and International specialties. It is the ideal place to start the day with our breakfast spread which international and some authentic South Indian options too. Lido also is a great venue for dinner and Sunday brunch as we have live music which completes the setting for a relaxing dining experience.

The team and I look forward to welcoming you back.

Best Regards,

Madhav
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
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Australia
Level Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 15 September 2013

I have had the misfortune to stay here for two evenings. It's a shoddy hotel and feels more like a 4 star than a 5. However the worst part is the music thumping ( and i mean thumping ) from the bar next door.

If you are expecting typical Hyatt quality then you will be disappointed.

Room Tip: Don't stay here.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rachel101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madhav S, General Manager at Hyatt Bangalore MG Road, responded to this review, 9 October 2013
Dear Guest

Greetings from Hyatt Bangalore MG Road!

Thank you for your review and feedback.

Our hotel is specifically designed for today’s business travelers and every attempt is made to ensure a comfortable and enjoyable stay. The central location of the hotel is indeed one of its major USPs. Our endeavor is to not only meet but exceed guest expectations and hence we take all guest feedback seriously and being empathetic to our guest needs is extremely important to us.

I look forward to welcoming you back to Bangalore during your next visit to the city and request you to please contact me directly for any reservations that might be required for yourself or friends and family travelling here.

Best Regards,

Madhav
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Houston, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2013

Good location, close to malls and easy to get around town. Good food and service was great at the restaurants. The staff is very courteous and helpful. The breakfast had a good spread. The rooms are modern, clean with great amenities.

Excellent location in the heart of the city and great service makes it a great business hotel.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ajm1313007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madhav S, General Manager at Hyatt Bangalore MG Road, responded to this review, 17 September 2013
Dear Guest

Greetings from Hyatt Bangalore MG Road!

Thank you for your review and feedback. It is a pleasure to hear that you have enjoyed your stay with us. I have noted your appreciation of the staff and the service levels and will share your feedback with our team

Looking forward to welcoming you back to Bangalore soon.

Best Regards,

Madhav
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hyderabad
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 September 2013

Extremely crammed reception and lobby with literally no place to sit. Checking in took a long time. Staff is courteous. Location is very nice with MG 1 mall just next door. Didnot like the pool and health centre here. Food is nice. Would not stay here. SUggest people to stay at Grand Mercure in Kormangala.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saurabhagra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madhav S, General Manager at Hyatt Bangalore MG Road, responded to this review, 17 September 2013
Dear Guest

Greetings from Hyatt Bangalore MG Road!

Thank you for your review and the kind appreciation of the service levels, quality of food and the location. The hotel is designed for today’s business traveler and is located in the heart of the central business district.

I request you to please contact me directly when you have your next visit to Bangalore. It would be a pleasure to facilitate a stay with an upgrade to a lake view room or subject to availability one of our beautiful suites, each of which are appointed with a wonderful terrace allowing you to experience the wonderful weather of our garden city.

Best Regards,
Madhav
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 September 2013

I stayed at this recently-acquired Hyatt property during the last week of July, 2013. The entire Check-In to Check-Out experience was good. Space does seem to be a constraint, but that's more to do with the location . . . which right in the heart of the city. The room I occupied was a bit noisy, as you could make every movement from the corridor, though it did not make a lot of difference after you crash off after a long day at work. It also does not have a Bakery, but the Chef made the evening by catering to my request in 10-minutes flat. All other Staff at the hotel were equally friendly and helpful. Would certainly go back to this place whenever am in Bangalore again - would request for a different room though.

Room Tip: Ask for corner rooms to avoid noises from the Corridors.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wanderer010282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madhav S, General Manager at Hyatt Bangalore MG Road, responded to this review, 8 September 2013
Dear Guest

Greetings from Hyatt Bangalore MG Road and thank you for your review and feedback.

It is a pleasure to hear that you have enjoyed your stay with us and I am happy to hear that you have enjoyed the food and beverage services at the hotel especially the pastry chef!

The central location of the hotel is indeed one of its major USPs and we are happy to know that this was an added advantage for you

The team and I are looking forward to welcoming you back to Hyatt Bangalore on your next visit.

Best Regards,

Madhav
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 September 2013

This was formerly an ISTA property now it is Hyatt. Stayed there from 5th to 9th August. Really great stay, staff is extremely friendly and specially during breakfast they take a lot of care. The spread might not be the most elaborate but the hotel staff makes it up with their warmth.

Also a pretty efficient front desk and try to remember your name - how they manage it is quite amazing. We also had an office conference for 2 days again good facility. I would say considering its location it is indeed value for money for business stay.

Room Tip: Try to stay at the top floor rooms with a view to the metro lines. Looks lovely in the morning.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DKKolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madhav S, General Manager at Hyatt Bangalore MG Road, responded to this review, 8 September 2013
Dear Guest

Greetings from Hyatt Bangalore MG Road and thank you for your review and feedback.

It is a pleasure to hear that you have enjoyed your stay with us. Our hotel is designed for the business traveller and our conference facilities aim to meet all business needs that one might have.

The mission for the team is to provie authentic hospitality and they take pride in a high level of empathy and egnagement they have.

The team and I are looking forward to welcoming you back to Hyatt Bangalore on your next visit.

Thank you and Best Regards,

Madhav
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Mumbai, Maharashtra, India
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 September 2013

I really liked my stay at this Hyatt property, however, i've stayed at the Hyatt in Mumbai and surprisingly for a space constraint city, the Mumbai one offered more comfortable rooms.
The service quality is excellent though and the staff really go out of their way to make you feel comfortable. Also the perfect place to find a great breakfast at 6.30am!

Room Tip: Rely on the Front desk, they took really good care of meeting most of my requests.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luiza8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madhav S, General Manager at Hyatt Bangalore MG Road, responded to this review, 8 September 2013
Dear Guest

Greetings from Hyatt Bangalore MG Road!

Thank you for your review and feedback. It is a pleasure to hear that you have enjoyed your stay with us. The team and I are looking forward to welcoming you back to Hyatt Bangalore on your next visit.

Best Regards,

Madhav
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Bangalore MG Road

Property: Hyatt Bangalore MG Road
Address: 1/1 Swami Vivekananda Road | Ulsoor, Bengaluru 560008, India (Formerly Ista Bangalore)
Region: India > Karnataka > Bangalore District > Bengaluru > Ulsoor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Spa Hotel in Bengaluru
#58 Luxury Hotel in Bengaluru
#66 Business Hotel in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hyatt Bangalore MG Road 5*
Number of rooms: 143
Official Description (provided by the hotel):
A contemporary lifestyle destination spread across 1.6 acres of greenery in the heart of Bangalore, offers spectacular views of the Ulsoor lake and the cityscape. Guests can choose from an assortment of restful rooms and suites along with complimentary Wi-FI internet access to enjoy their stay Hyatt Bangalore one of the premium business Hotels in Bangalore offers 143 well appointed guestrooms as well as a selection of world class dining, available in the hotel's three restaurants and bar. Our flavorful restaurants offer an array of dining options from Multi-cuisine to modern Indian cuisine. The Hotel also houses the Best Spa in Bangalore, for our guest to experience the tranquility of traditional and international Spa treatments before relaxing in the aquamarine outdoor pool or jogging away the day in the Fitness Centre. "Istana" the conference hall is made for all types of meetings and events that are conducted with unparalleled style, elegance and attention to details. Our Events team is equipped to assist in customizing and supervising every event from start to finish with latest technologically advanced audio-visual, high-speed communications connections and consistent quality in food and beverage that is innovative, authentic and customized to guests' requirements. The hotel also offers state-of-the-art Business Centre, thus making it an ideal choice for the discerning traveler. ... more   less 
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Also Known As:
Ista Bangalore Hotel Bangalore
Ista Hotel Bangalore
Hotel Ista Bangalore
Ista Hotels Bangalore

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