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“Hoorible rooms and very very poor service”

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Mapple Express Bangalore
Ranked #288 of 665 Hotels in Bengaluru
Bengaluru, India
1 review
“Hoorible rooms and very very poor service”
Reviewed 10 June 2012

Guys..It was an unforgettable experience staying in this hotel.Don't ever choose this hotel to stay.I was staying here for only one night.First thing is,there is no geyser in the Bathroom.I haven't seen any hotel in Bangalore wthout Geyser.They provided hot water in bucket to bath and that too its almost cold water.Second thing is No fan in room and AC was not working.Hot air was coming from the AC and the Room service was very bad.Rooms are not at all clean.It made my legs darker with dust and dirt.It was an horrible experience.Water was not coming in the bathroom and flush was not working.Even though It was a deluxe room,it was not satisfied for me.Please don't ever choose this hotel to stay.We can hear the sound from next room.I asked for some other room coz nothing was working in this and went to another room.After going to the next room,I thought the previous room was better compared to this.Couldn't sleep for the whole night.The cost is too much.I paid 3000 rs without any facitilies for one night.Totally frustrated with this Hotel.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 546Priya123546
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
mumbai
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 June 2012

My experience during my several visits to this hotel on several occasions have been very satisfactory. The staff are very courteous and very helpful. There may be certain hick-ups, but despite that the people over there find all possible avenues to give you a solution. More importantly, my stay with my family was very good experience. I will always stay with Mapple during my future visits

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vivekiyer1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucknow, India
Level 5 Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 19 March 2012

I arrived at the Hotel at 0100 hrs. after several intimations were already given over e-mail and telephone of my late arrival. The room was not ready and I was given a Single Occupancy Room instead of a Double Occupancy Deluxe Room and was asked to stay the night there. After speaking to the Asst. Manager Front Office, Mr. Vivek Singh at 0200 hrs. in the morning I was told that my room would be changed within 15-20 minutes. At 0330 hrs. I was finally moved to a Deluxe Room with a non-functional A.C. Then the staff arrived and started cleaning the air filters and it was only sometime after 0400 hrs. that the room was finally ready for spending a night. All this housekeeping could have been very well done before my arrival as I was already arriving more than 12 hours after my stipulated check-in. In the morning, after complaining to Mr. Vivek Singh, my room was changed to a bigger Deluxe Room and fortunately we did not have a problem for the rest of the 4 nights we were in the hotel. Complimentary breakfast is satisfactory. Room linen is not changed daily or even every alternate day but only a "turn down" is done. Complimentary Broadband was non-functional throughout my entire stay of 5 nights. Does not measure to the 4* rating some travel websites have for this hotel. For a business and professional city like Bangalore a definitely avoidable option.

Room Tip: The Hotel has Deluxe Rooms in 2 sizes. Pls contact Vivek Singh, Asst. Manager, Front Office to ensur...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Samudra_Gupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bengaluru hotels

Hinckley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2012

Arrived late and in the dark, but even then the place looked tired and dirty. Unfortunately as I arrived so late I had no choice but to stay overnight. The room was filthy, the bedcoverings were marked, walls and switches dirty, bathroom was dirty, and something was growing out of the air conditioning unit. Rubbish was also just left in the corridoor outside the room.

Needless to say I checked out the next morning, but found out a few days later that they were still charging me!

I would recommend not to stay here under any circumstances.

Room Tip: Don't use this hotel
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank NTrev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai (Madras), India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 December 2011

The hotel has a congested dull atmosphere with a stinking atmosphere due to the carpet. The rooms are fine except for the wifi, which is very weak. The restaurant is good with a moderate menu of varieties to the standard.

Room Tip: Nearby is Radha Homtel. Give a try there too
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  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nitin89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 November 2011

I happened to stay here for 2 nights. Arrived at around 11:30 pm from the airport. Thought they have a 24hr coffee shop there was only sandwiches available. The room was value for money with a decent ambience and pretty clean.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aniljose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noida, India
Level 4 Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 November 2011

I have made unplanned trip of Bangalore and booked this Mapple hotel, very poor services, bath room/toiletry items were not up to the mark, their staff does not understand if we need to ask anything relevant to house keeping, even not much choices for breakfast buffet, so overall below than average experience. even room was very consisted.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dkumar_b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mapple Express Bangalore

Property: Mapple Express Bangalore
Address: 7 E I T P L Road | 1st Phase ITPL Road, Bengaluru 560048, India (Formerly Mapple Whitefield Bangalore)
Region: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #288 of 665 Hotels in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Mapple Express Bangalore 3.5*
Number of rooms: 54
Official Description (provided by the hotel):
Mapple Express is a 54 rooms briskly buzzing business hotel in the heart of software county, Bangalore. 45 kms from the airport.Mapple Express is a haven for the discerning business traveler. In the words of an eminent guest 'Mapple is young, trendy & charming, a place you can actually just be yourself.' ... more   less 
Reservation Options:
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Also Known As:
Mapple Whitefield Bangalore Hotel Bangalore

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