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“Awesome jewel”

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Amc Comforts @ Brigade Homestead
Dallas, Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Awesome jewel”
Reviewed 12 January 2014

We stayed here for a couple of nights. We had booked only one room for three people and it was extremely convenient. The staff was helpful, friendly and promptly supplied us with two extra beds and all that was necessary to make our stay comfortable. The room itself was clean, well-maintained. The bathroom also was very clean with a great supply of hot water, towels etc.,
For those interested, the room came with a TV and lots of cable channels.
We thought the price of the room was very appropriate as well. The location of the serviced apartment is very convenient to all that Jayanagar has to offer.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SR_beignet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrigadeHospitality, Manager at Amc Comforts @ Brigade Homestead, responded to this review, 16 January 2014
Dear SR_Beignet,

I join my team in thanking you for writing us an honest review. We are happy to know that you had a pleasant stay at Homestead and wish to see you again. We will continue to work hard to maintain our quality of service. Once again, we thank you for taking some time off your schedule and appraising us with a five star rating. Do give us a chance to serve you again.

With Warm Regards,
Akarsh A.V.
Manager - Operations
Brigade Homestead Serviced Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

95 reviews from our community

Traveller rating
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    2
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Bengaluru, India
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 4 December 2013

I stayed at Brigade Homestead for about two weeks. From watchmen to front desk guys, their staff is one of the best I have seen. Ever helpful and courteous, they will do almost anything for you! The housekeeping staff could learn a thing or two though. It is difficult to communicate with them when all they know is the local language. Additionally, they don't clean the room adequately leaving dust behind on the floor. I let them wash the dishes once and I washed all those dishes again after they left. They wash dishes with their hands and some black stuff instead of using a scrubber and dish soap.

The room was well maintained and had most amenities like a water purifier, microwave, fridge, electric stove, basic cookware and cutlery. The wi-fi worked very well in the living area but had some problems with connection in the room, a definite negative for me. They have a well-compiled menu of nearby restaurants which was a big help. There is an auto stand right outside the hotel, and within walking distance one can find ATMs, roadside eateries, stationery shop, and even dealers for fruits, vegetables and groceries. Having a coffee shop on the ground floor is convenient for a quick coffee or dessert. There is also a mosque nearby that will invariably disturb your sleep starting from 5 am everyday!

While Brigade Homestead has no travel desk of its own, the staff helps immensely with booking vehicles. However, a word of caution - stay away from Fast Wheels, a travel agency which often provides cars to this serviced apartment. They seemed very good and reliable initially but the truth soon came out. They send wrong cars in spite of clearly mentioning the choice of car needed and have no sensitivity towards the customer or any refunds.

  • Stayed October 2013, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank NishaBothra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrigadeHospitality, Owner at Amc Comforts @ Brigade Homestead, responded to this review, 17 December 2013
Dear Ms. Bothra,

Thank you for the kind words of appreciation. We’re glad you had a pleasant experience with our security and Front Desk personnel. Your review has worked as a morale booster for our staff and we thank you sincerely for writing us an honest testimonial.

We regret to hear that our staff has digressed from the standard operating procedure while cleaning the vessels despite briefing them that under any situation vessels must be cleaned using a scrubber and a dish washing liquid and then wiped with a dry cloth. We will brief them one more time and address this matter.

Though we hire from the local community, it has been a constant effort to improve their communication skills through training. This is a continuous process.
The issue with our travel desk vendor has been taken up and he has assured us that such instances, as a result of communication gap, will not repeat in future.
Further, the Wi-Fi signals will be strengthened so that all areas of the serviced residences have access to the internet.

We hope you had a comfortable and pleasant stay on the whole. Once again, we thank you for sparing us some time from your schedule to write us a feedback. This has given us a chance to improve our capabilities. We wish to see you again.

With Warm Regards,
Akarsh A.V.
Manager - Operations
Brigade Homestead Serviced Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 September 2013

I stayed here for three months and had a wonderful experience. The employees at the property including reception, housekeeping, restaurant staff, cleaning, security, maintenance, and management are very professional and courteous. They were very helpful with any problems I had. The rooms were cleaned to my liking and the cooks made special meals for me everyday including everything I wanted. The food was very good. The rooms are spacious and well maintained. The only negative comment I have to say about the property is the laundry facility Brigade outsourced to is very poor with inconsistent service. The prices Brigade charges are high, but the clothes at times were not folded and ironed properly and had pen markings at times. Even though Brigade is not directly responsible for the bad laundry service they are responsible to provide a good laundry service matching their prices. To Brigade's credit the manager who is awesome was trying to find an alternative proper laundry facility at the time I was there.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sunny_s111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrigadeHospitality, Owner at Amc Comforts @ Brigade Homestead, responded to this review, 25 September 2013
Dear sunny_s111,

Thank you so much for your kind words of praise for our team. We are glad that you enjoyed our hospitality and had a great experience. As observed by you, the laundry is outsourced and not managed by Brigade. It is a third party we contracted to do the laundry. However, we have now found a new laundry provider, who comes highly recommended and is able to provide better service. We hope the next time you are in Brigade Homestead you will be able to experience this improved service. We thank you for your excellent rating and look forward to you visiting us again!

With Warm Regards,
Akarsh A.V.
Manager - Operations
Brigade Homestead Serviced Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kampala, Uganda
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2013

While the apartments are well designed and furnished to include everything one would would required cleveely designed, what we appreciated most was the courtesy and helpfulness of the staff from the security to the front desk staff, housekeeping staff. The attention we received made us feel like we were the only guests at the apartments.

The front desk staff were particularly helpful in ensuring we were confortable, helping us get taxis and auto rickshaws, advising us on where to go shopping and site seeing/leisure trips, etc. Will definitely stay there again if we ever go back to bangalore.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JB G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrigadeHospitality, Owner at Amc Comforts @ Brigade Homestead, responded to this review, 16 August 2013
Dear JBG,

Everyone at Brigade Homestead joins me in thanking you for your extremely kind words of praise for our staff. We are happy to know that you had a great time during your stay and that we could help.

We would love to welcome you and your family once again!

With Warm Regards,
Akarsh A.V.
Manager - Operations
Brigade Homestead Serviced Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad
Level Contributor
70 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 July 2013

I must have stayed here over 10 times now in the year till date. Convenient location for business in South Bangalore, 10 minutes from Bannerghatta road, a relatively quite street, advantage of a Cafe Coffee day on its ground floor, Adigas for idli's right across the street, and public transport right outside.

The rooms are spacious, nice to have a living area to sit it after a long day, or for the morning chai. Clearly value for money, front office staff is always friendly and free wifi is useful.

The Breakfast in the hotel is bit of a letdown, and I wish the linen etc were cleaner and fresher, but the rest is acceptable.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rajeev_Shroff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrigadeHospitality, Owner at Amc Comforts @ Brigade Homestead, responded to this review, 27 August 2013
Dear Rajeev_Shroff,

We wish to extend our heartfelt thanks to you for giving us the chance to serve you time and again at Brigade Homestead Serviced Apartments. We are happy to know that you appreciate the spaciousness of our apartments and enjoy the living room area which as a Serviced apartment we provide in all our apartments .

Thank you for praising our staff and we assure you that we are working on the breakfast menu and also further improving the linen. We hope to see you again soon on your next business trip!

With Warm Regards,
Akarsh A.V.
Manager - Operations
Brigade Homestead Serviced Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
71 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 5 July 2013

Excellent p;ace to stay in South Bangalore. The rooms are clean and the staff is very responsive. Its close to lot of good eating joints too. The place is an absolute value for money. Its good for both business and personal visit.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jain_jim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrigadeHospitality, Owner at Amc Comforts @ Brigade Homestead, responded to this review, 11 July 2013
Dear Jain_jim,

Thank you so much for your positive feedback. We are happy to note that you got a value for money experience with us and enjoyed your stay
We look forward to welcoming you again on your next trip to Bangalore

With Warm Regards,
Akarsh A.V.
Manager - Operations
Brigade Homestead Serviced Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dehradun, India
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 May 2013

Either for a Business or a personal visit to Bangalore, the Brigade Homestead makes a perfect place to stay , provided you want a Clean, peaceful place in the Heart of the City.It has an ideal location providing easy access to restaurants and shopping areas of Bangalore and at the same time providing a well equipped kitchenette

Room Tip: rooms on top floor and 3rd floor are more airy
See more room tips
  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mdhanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrigadeHospitality, Owner at Amc Comforts @ Brigade Homestead, responded to this review, 14 June 2013
Dear mdhanda,

The team at Brigade Homestead would like to thank you for your words of praise for our serviced apartment and its location.

Please visit us soon and give us a chance to serve you again.

With Warm Regards,
Akarsh A.V.
Manager - Operations
Brigade Homestead Serviced Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Amc Comforts @ Brigade Homestead

Property: Amc Comforts @ Brigade Homestead
Address: No 500 40th Cross, Bengaluru 560070, India (Formerly Brigade Homestead Serviced Apartments)
Region: India > Karnataka > Bengaluru
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #86 of 798 Speciality Lodging in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Amc Comforts @ Brigade Homestead 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
Brigade Homestead is Bangalore's first professionally managed chain of serviced apartments, offering guests first-class, fully furnished, serviced accommodation in Lavelle Road and Jayanagar. All apartments are spacious and well equipped suitable for business and leisure travelers. Brigade Homestead is a smart, affordable and convenient alternative to hotel suites. We have had a steady flow of happy guests who have enjoyed the privacy, flexibility and comfort we offer. Welcome to Brigade Homestead! ... more   less 
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