Stayed here for a week and found the experience so frustrating. Good size, clean rooms in a hotel that could be excellent.
The problem is the service is absolutely shocking. I don't understand how the owners of the Ginger group do not listen to these reviews and take action.
The desk staff are useless and are often found hiding in the office. They misadvise you just to get rid of you. You constantly have to ask for toilet roll as the leaning staff never check. The bed sheets whilst clean are stained and look cream due to over use.
The wifi only let's one user access at a time which in this century makes no sense.
If they get staff who care and provide great service this will be a good place otherwise, it will get worse and lose lots of business.More