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“Poor room services and reception” 2 of 5 bubbles
Review of Mareena Regency

Mareena Regency
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Mareena Regency
Ranked #136 of 201 Hotels in Kochi (Cochin)
Mumbai (Bombay), India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Poor room services and reception”
2 of 5 bubbles Reviewed 16 November 2011

I was in the hotel for business trip. Every day i have to ask them to put drinking water in the room. One fine day i called reception to put water and reminded him thrice within one hour but even after an hour he was not able to provide water. When i went down he was busy with his mobile. It seems they are not worried about the customers. Room cleaning was not every day. Toiletries they provide at their own wish.

  • Stayed November 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank rakesh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 reviews from our community

Traveller rating
    0
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    3
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2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
Chennai
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 10 June 2009

I stayed at this place for a very short period of time. The location of the hotel is very convenient for most of the tourists. It is a stone's throw away from the marine drive as well as from MG Road. The hotel staff is extremely disappointing. The food is of very bad quality but for the snacks. The restaurant in the ground floor has a unique smell (which is not so pleasing). The plates were smelling of egg. There is not much variety for vegetarians to choose from. The rooms are however well kept. The ambiance inside the hotel could be a lot better. The only good thing about this hotel is that it is extremely economical. However, this cannot be a reason for the poor service rendered by the hotel staff. This hotel, for sure, requires a makeover.

Stayed October 2008, travelled on business
Helpful?
4 Thank flyordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Mareena Regency

Property: Mareena Regency
Address: Hospital Road | Opp to Kalyan Silk, Kochi (Cochin), India
Region: India > Kerala > Kochi (Cochin)
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #136 of 201 Hotels in Kochi (Cochin)
Price Range (Based on Average Rates): £
Also Known As:
Mareena Regency Kochi (Cochin), Kerala, India

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