Spent December 27 - 30 at Heritage Hotel. It was surreal from a service stand point. We were 3 women and 2 girls in 3 separate rooms. The facilities were adequate with the exception of one shower which sprayed water all over the entire bathroom. The Hotel Manager was beyond rude. He yelled at one of us and mimicked everything we said like a parrot. He walked into one room and started thumbing through books and things on the night stand while the guest (me) just stood there nervously waiting for him to leave. On our final night, we returned to the hotel after 9:00pm with both girls sleeping. He insisted that one room move to a different room for no apparent reason. He stood and watched the woman struggle to pack and move the luggage while her daughter slept. It was crazy. It was our firm belief that the manager was on drugs or out of his mind. The room came with breakfast, which we only enjoyed on one morning. We requested fresh fruit and were charged for the fruit. The hotel is poorly located and requires a long taxi ride from all the sites of Fort Kochin. On the second day the Manager refused to allow us to use the hotel's guest computer. The wi/fi was not working the entire time. There was a horrible dog parking incessantly all night and all morning.
- Official Description (provided by the hotel):
- The Heritage Methanam is located at the back waters of Cochin. Travel back about a 100 years in time to a traditional mansion by the back waters of Cochin “Heritage Methanam” romantically linked with a network of exciting waterways. Exquisite interiors, well furnished rooms complete with new settings make Heritage Methanam one of the best heritage hotels in the state. The resort adds the best architecture award winner of 2009 to its account. This hotel is ideally located in the midst of complete tranquility and peace. 06 deluxe rooms and 01 master rooms are splendid in its interior settings and magnificent views. The rooms have premium facilities and the bath rooms are marvelous. The other facilities include swimming pool, internet, doctor on call, travel desk, Multi cuisine ocean view restaurant, laundry service, travel guidance, traditional art form performances on request etc. Distance from airport:-Heritage Methanam in Cochin (Kochi) is directly accessible to the Cochin International Airport. It is located at a distance of 35 kilometers from the hotel's location. Distance from station:-The location of Heritage Methanam in Cochin (Kochi) is about 10 kilometers from the Ernakulam Railway station. Distance from bus stand:-Kumbalanghi Bus Stand is just about 200 mtr away from the location of Hotel. Distance from sea port:- Heritage Methanam in Cochin (Kochi) is located at a distance of 5 kilometers from the Cochin Sea Port. Tourist attractions in Cochin (Kochi) are within the close proximity of Heritage Methanam Cochin. Jewish synagogue in Mattanchery, the Dutch Palace which has interesting murals and architecture, Dutch Cemetery, Bolgatty Palace,Hill Palace Museum, UN approved tourism village Kumbalanghi, Cherai beach are nearby tourist spots. The main attractions of the state are not very far from the location of Heritage Methanam in Cochin (Kochi). Munnar hill station (03 hrs by road), Athirampilly waterfalls (02hrs by road), Alappuzha back water cruise (01 Hr by road), Thekkady wild life (04hrs by road), Kovalam beach (04 hrs by road), Kumarakom bird sanctuary ( 02 hrs by road). The location of Heritage Methanam in Cochin (Kochi) has helped it to gain a lot of popularity amongst the travelers. ... more less
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- Also Known As:
- Heritage Methanam Kochi (Cochin), Kerala, India