This hotel was booked by our tour manager for a stopover before we went to Munnar. It seemed average at first. However in the night there were cockroaches in the bathroom and we were bitten lots of time in the night, possibly mosquitoes. The towels were dirty, unchanged on our second day and the room was not cleaned.
The worse thing was that we were on the same floor as a group of school children who ran around all night and several time knocked on our door, entered the room and phoned our room. We complained to the desk several times asking for a change of room. Following morning at 6am a man entered our room so we felt unsafe in the hotel. They completely ignored our request. We don't blame the children but the hotel staff who were inadequate.More
- Room Service