Dear Mr.Rahul,
Greetings from Elite Palazzo !!!
Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.
It was a delight to have your feedback as this helps us to measure ourselves for the standards we have set for. It is very rewarding for the team to realize that their warm, professional and anticipatory service very much contributed towards your stay experience. Indeed, it is the Elite way to ensure that all our guests receive the genuine warmth and hospitality that they deserve.
I have taken the liberty to communicate your feedback to my entire team at the hotel. I am certain this will serve as a source of inspiration for us in achieving higher standards of excellence.
We profusely thank you for your valuable feedback which encourages and motivates us in creating a beyond expectation experience each time.
Looking forward to your continued patronage and assuring you of the very best in hospitality in the true Elite tradition, always.
Warm Regards,
Midhun John
General Manager