We had booked to stay here several months ago and at the time of booking they required 50% deposit only payable by bank transfer, when I phoned them to explain my bank would charge me £25 to do this transaction and the deposit was only for £20 they said not to worry. The day we were supposed to arrive we were caught up in Munnar, Kerala in a small Typhoon and all roads were blocked so we had to stay put, we rang the hotel and explained what had happened and that we would try and make it the next day, they said not to worry and looked forward to seeing us, we did manage to get there the next day and we loved the hotel, its clean, fresh and the rooms are large airy and well appointed, the restaurant next door which they own is fantastic and the staff were really helpful and spoke fantastic English, well done Elphinstone, it was a pleasure to stay there and your helpful attitude was appreciated , we would definitely stay again and would recommend it to others
- Official Description (provided by the hotel):
- A calm and peaceful atmosphere. We have in house restaurant which is the Number One restaurant in Fort Kochin named "OCEANOS." And a Cafe Named 'Buzz Deli Cafe' ... more less
- Reservation Options:
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- Also Known As:
- Elphinstone Residency Kochi (Cochin), Kerala, India