We will not go there again because:
- We left our child with a hotel staff for several hours. Her name was Viva. We later found out that all trainees at the hotel are called Viva. Would you leave your child with a person you did not know the name of? How humiliating is it for a staff to be called a token name? Terrible...
- Very expensive internet access, despite 5* room prices
- The waterfront of the hotel property is full to rubbish that no one cleans
- Checkout experience was very dissapointing (wrong bill that had to be reduced by more than 10%, poorly designed bill layout)
On the positive note
- the restaurant staff was friendly and knew how to deal with our four year old
- Official Description (provided by the hotel):
- Situated on Willingdon Island with a magnificent view of Cochin harbour, Vivanta by Taj - Malabar is a fine balance between yesterday and tomorrow. Our lobby is a unique mix of chic and classic. The heritage wing, built in 1935, reflect the inherent beauty of Cochin. And the tower wing houses newly renovated guestroom suites, each a delicate mix of the classic with the contemporary. ... more less
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- Also Known As:
- Vivanta By Taj - Malabar Hotel Kochi (Cochin)
- Taj Malabar Cochin Kochi
- Taj Malabar Cochin Hotel Kochi
- Vivanta By Taj - Malabar Kochi (Cochin), Kerala, India