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Taj Malabar Resort & Spa Cochin
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Reviews (2,199)
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1,392 - 1,397 of 2,199 reviews
Reviewed 1 December 2013

We had been on the road for a number of days and just needed someplace to relax and enjoy. Thus Taj is absolutely wonderful. From the very moment you step into the hotel you are pampered. The front desk is super friendly and efficient. We had a room overlooking the water which was superb. The food was excellent. Took a swim. I would highly recommend this pearl of a hotel.

Stayed: November 2013, travelled with family
Thank Tim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Taj Malabar Resort & Spa Cochin, responded to this reviewResponded 13 December 2013

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

We at Vivanta by Taj- Malabar are honored to have you stay with us.

We are happy to know that your stay with us was excellent. It was a delight to have your valuable feedback and we greatly appreciate your time you spent, as our guests’ satisfaction is our main priority.

We profusely thank you for your valuable feedback which encourages and motivates us in creating a beyond expectation experience each time.

Looking forward to your continued patronage and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm Regards,
Suman Dutta Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2013

Stayed in this hotel recently.Was warmly welcomed on arrival and check in and check out was extremely quick.Was upgraded to one off the top rooms in this hotel.Room overlooked the back waters and the sea and,was very clean.Bathroom was of a high standard .All the staff were very helpful and courteous.Buffet breakfast and dinner were off a high standard.The chef came to our table on both days we stayed here and cooked extra things which were not in the menu.Overall we had a very satisfying stay in this hotel which is located in the docks area of the city.Highly recommended,

  • Stayed: October 2013, travelled as a couple
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Thank diljituppal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Taj Malabar Resort & Spa Cochin, responded to this reviewResponded 23 November 2013

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

We are delighted to receive your review of your wonderful stay with us. Thank you for your encouraging feedback and compliments of the hotel.

Indeed, it is the Taj way to ensure that all our guests receive the genuine warmth and hospitality that they deserve. We are very pleased that you felt well-taken care of during your stay.

We profusely thank you for your valuable feedback which encourages and motivates us in creating a beyond expectation experience each time.

Looking forward to your continued patronage and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm Regards,
Suman Dutta Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

Stayed here earlier this year with my entire family. It was an amazing experience in my first trip to Kerala. We were travelling with a small 11 months old baby and staff was extra attentive to all our special needs. The location of the property is amazing and infinity pool is also great. The evening sunset cruise is very nice and worth the experience. Highly recommended !!!

Room Tip: Take the ocean facing room, you are going to love it !!
  • Stayed: March 2013, travelled with family
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Thank abhinav p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Taj Malabar Resort & Spa Cochin, responded to this reviewResponded 23 November 2013

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

We are delighted to receive your review of your wonderful stay with us. Thank you for your encouraging feedback and compliments of the hotel.

It is very rewarding for the team to realize that their warm, professional and anticipatory service very much contributed towards your stay experience. Indeed, it is the Taj way to ensure that all our guests receive the genuine warmth and hospitality that they deserve. We are very pleased that you felt well-taken care of during your stay.

We trust the Vivanta charm will attract you again soon and it will be our pleasure to delight you. Looking forward to your continued patronage and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm Regards,
Suman Dutta Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

It was at the start of our vacation in Kerala. It began with a 5 hour delay of Air India flight which made us wait in the airport for 6 hours. With this, we were worried about how the rest of the trip was going to be. Pickup driver was waiting inspite of the long delay which was the first good omen. We reached Taj after midnight and the area seemed quite secluded from the city to place it in a unique location. Starting with the welcome drink the hospitality which Taj advertises was quite visible every where.
Room was very comfortable with view of the water and harbour. Our 4 year old was at home and (though we stayed at 4 other hotels during the trip) wants to go back to "our room' referring to the Taj room. We booked the 2-night family get away. For the sake of our 4 year old, we requested to change the city tour with a speedboat ride. This was readily swapped and to our pleasant surprise we saw two dolphins. We did not know that Cochin has dolphins.
Food was excellent and the service at its best. Only glitch was the curd (yogurt) which was sour. Otherwise, it is a memorable experience.
Swimming pool, jacuzzi and kids room clicked instantly with our kid. They even have a small spice garden. Our kid just loved the place because of all these. He got his first swimming tips from the staff coach.
They also had a evening tea followed by a boat trip. Though the timing seemed a little late for the sunset but could because the guests were late in getting in. This followed by a cultural event in which the temple dance of kerala was presented.
I chose this place after reading the reviews of other nearby places where noise from ships was reported to be disturbing. At Taj we did not find any such disturbance.
Overall we had a very memorable stay. Highly recommend this to anyone planning a stay in Cochin. Taj offers a complete experience.

  • Stayed: November 2013, travelled with family
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Thank gopalav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Taj Malabar Resort & Spa Cochin, responded to this reviewResponded 6 December 2013

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

It was a delight to have your feedback as this helps us to measure ourselves for the standards we have set for. It is very rewarding for the team to realize that their warm, professional and anticipatory service very much contributed towards your stay experience. Indeed, it is the Taj way to ensure that all our guests receive the genuine warmth and hospitality that they deserve.

I have taken the liberty to communicate your feedback to my entire team at the hotel. I am certain this will serve as a source of inspiration for us in achieving higher standards of excellence.

We profusely thank you for your valuable feedback which encourages and motivates us in creating a beyond expectation experience each time.

Looking forward to your continued patronage and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm Regards,
Suman Dutta Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2013

This hotel is in the old dock area of the city, opposite Kochi Fort. As such, the gardens offer wonderful views across the harbour to the chinese fishing nets etc, and great sunsets. The pool under palm trees is bliss! However, the town is a taxi ride away.

  • Stayed: April 2013, travelled solo
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1  Thank Jo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Taj Malabar Resort & Spa Cochin, responded to this reviewResponded 6 December 2013

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

We certainly look forward to your return in the future, and to extending the warm Taj hospitality and great stay experience that we always strive to deliver.

Warm Regards,
Suman Dutta Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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