I like the whole atmosphere in Vivanta and especially the service provided by the staff was excellent. Its a pity that I did not stay longer, only two days which was not enough for me/us to experience the complete facilities that Vivanta offers. Front desk reception was very friendly and warm. I was enthralled by the staff kindness in helping us with respective information in regards to my father-in-law's relations whereabout in Kerala. They were all smiles, as much as we were thrill to know, they were even more thrill to share the information.
I couldn't think of any further improvement but rather say that it was a fantastic stay, good view from the room, nice room decor, great facility, good evening arrangement (dance/tea session/boat cruise), excellent food and most of all great staff.
Would like to say special thanks to guest relations staff who welcome us, can't recall her name, Sunil Panicker, Dinesh Babu, George(Rice Boat), Ahilan(Pepper), Poly(concierge) and house keeping staff. Staff were all smiles and ever willing to help or guide, good feeling.
Thumbs up all the way!!!More
- Free Wifi
- Breakfast included