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Taj Malabar Resort & Spa Cochin
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Reviews (2,226)
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Reviewed 13 January 2014

A spectacular holiday with amazing food and hospitality. The hotel has a unique location and is a perfect getaway from the chaotic lifestyle in urban areas. The food is great especially on the boat restaurant where seafood is served. Being Taj, they have greatly emphasized on the quality of service provided to their guests. A perfect spot!

Room Tip: Choose rooms where you can get a view of the backwaters and a glimpse of the sea as well as the port
  • Stayed: August 2013, travelled with family
    • Value
    • Location
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1  Thank adityamukhija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Taj Malabar Resort & Spa Cochin, responded to this reviewResponded 21 January 2014

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

Thank you for your feedback. It is the feedback from valued guests that enables us to keep improving and remain motivated to deliver services of the highest standards.

It is really nice to know that your stay experience was truly memorable due to our warm and friendly services.

Thank you once again for your feedback, we really appreciate your compliments and the same has been shared with all the staff members.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm Regards,
Suman Dutta Sharma

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Reviewed 13 January 2014

This is a lovely hotel. We enjoyed staying here. Very good service. Special mention to Anoop Matthew, their IT person for helping us out. Slightly out of town. They offer a free boat ride on the river which is worth taking. Very helpful service.

  • Stayed: January 2014, travelled as a couple
    • Sleep Quality
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    • Cleanliness
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Thank leephil77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Taj Malabar Resort & Spa Cochin, responded to this reviewResponded 21 January 2014

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

Thank you for sparing your valuable time and posting a great review of our hotel.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction. Our endeavor is to ensure each guest is given a seamless experience.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm Regards,
Suman Dutta Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2014

This hotel is out of town in the harbour area, so if you want easy evening access to the town you might be better off in a more central location in Kochi itself. But, if you want something gentle, quiet, very comfortable with attentive and helpful staff and an award winning restaurant (the Rice Boat), you really can't go wrong. When we arrived, we just managed to catch the free boat trip around the harbour that's offered by the hotel. Don't miss it if possible, it gives you a great view of the Chinese fishing nets and the warehouses. We caught the fishing nets at sunset, which provided a great photo opportunity. It's easy to get trips organised around Kochi, which is an interesting post Colonial town with a strong Portuguese flavour. Altogether, a very good hotel.

  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Thank Travellingfar2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Taj Malabar Resort & Spa Cochin, responded to this reviewResponded 13 January 2014

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

We certainly look forward to your return in the future, and to extending the warm Taj hospitality and great stay experience that we always strive to deliver.

Warm Regards,
Suman Dutta Sharma

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Reviewed 11 January 2014

I was fortunate to stay at this hotel for a week. I had a beautiful corner room with superb views of the bustling harbour. This place is not an architectural gem, but it is roomy, and the eating and lounge spaces are well organised so one never felt oppressed by lots of people, unruly or otherwise.The position of the hotel (on a largely commercial -free island) that fronts on to the activities of the harbour make it a truly sublime experience. Staying at this hotel is why one takes a holiday and comes from down under to do so.
The food is beautifully prepared and given with such pride and pleasure. It was always an exciting and comforting experience to dine in each of the several eating places. Marry this with an accomplished, efficient and (in the old fashioned sense of the word)charming staff and you have the makings of a first class establishment .
One gripe. Charging ( exorbitantly) for WiFi demands the quality of the experience.

Stayed: January 2014
1  Thank michael b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Taj Malabar Resort & Spa Cochin, responded to this reviewResponded 21 January 2014

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

We are delighted to receive your review of your wonderful stay with us. Thank you for your encouraging feedback and compliments of the hotel.

It is very rewarding for the team to realize that their warm, professional and anticipatory service very much contributed towards your stay experience.

We have made a note of your feedback and shall certainly explore all the possibilities of availing the same in the future.

Looking forward to your continued patronage and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm Regards,
Suman Dutta Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014

I would highly recommend this hotel to families and couples. The staff, food and service were simply superb and we felt extremely spoilt at this property. Sunnil the guest relations manager gave us a warm and friendly welcome throughout. It was a highly memorable stay!

Room Tip: Choose a sea view room in tower.
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank IHAIM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Taj Malabar Resort & Spa Cochin, responded to this reviewResponded 13 January 2014

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

We at Vivanta by Taj- Malabar are honored to have you stay with us.

We are happy to know that your stay with us was excellent. It was a delight to have your valuable feedback and we greatly appreciate your time you spent, as our guests’ satisfaction is our main priority.

We profusely thank you for your valuable feedback which encourages and motivates us in creating a beyond expectation experience each time.

Looking forward to your continued patronage and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm Regards,
Suman Dutta Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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