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“Great place to stay”

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Vivanta by Taj - Malabar
Ranked #7 of 205 Hotels in Kochi (Cochin)
Certificate of Excellence
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay”
Reviewed 31 January 2014

we stayed couple of nights in last November and had a great time with you guys.
Specially the staff's were excellent and friendly,location is amazing,
the BBQ restaurant is really nice to spend time, and also the band guys are really awesome,
they are really crowd pullers ,they played my kind of music including Latin.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richi55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this review, 6 February 2014
Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

Thank you for sparing your valuable time and posting a great review of our hotel.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm Regards,
Suman Dutta Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (547)
Date | Rating
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  • Chinese (Traditional) first
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  • English first
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English first
Glasgow, United Kingdom
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 January 2014

Very nice location with water on three sides of the hotel, but it is not a location for walking around as it is at the end of an island that has mainly industrial use. Reception area and main bar are very well appointed and of a high standard. The bar staff were very helpful and efficient at mixing a wonderful choice of cocktails,
The hotel is slightly isolated although getting a ferry to the shopping area is not a problem and taxis and Tuk Tuk's are always available and cheap. The rooms are the standard type for a big hotel and were of a good standard with the usual free mineral water and newspaper, Cleaning of the room was to a good standard and the room had TV good toilet and showering facilities.
Breakfast was good with an extensive selection of local and European food available, all nicely presented and excellent staff who were attentive and were very helpful.

Room Tip: Ask for a room overlooking the bay as some look out the back of the hotel to towards the industrial...
See more room tips
  • Stayed January 2014, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this review, 30 January 2014
Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

We are delighted to receive your review of your wonderful stay with us. Thank you for your encouraging feedback and compliments of the hotel.

Indeed, it is the Taj way to ensure that all our guests receive the genuine warmth and hospitality that they deserve. We are very pleased that you felt well-taken care of during your stay.

We profusely thank you for your valuable feedback which encourages and motivates us in creating a beyond expectation experience each time.

Looking forward to your continued patronage and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm Regards,
Suman Dutta Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 January 2014

we stayed here 1 night in april and had such a wonderful experience! the taj service is by all means excellent! we got our room early,with a view of the water, we did the sunset cruise, which was wonderful. the food was great, and the staff made every possible effort to make our stay enjoyable. Taj truly is the leader in customer service, with genuine smiling happy faces :)

  • Stayed April 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oxf22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this review, 28 January 2014
Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

Thank you for your feedback. It is the feedback from valued guests that enables us to keep improving and remain motivated to deliver services of the highest standards.

Our endeavor is to ensure each guest is given a seamless experience and made to feel home.

We profusely thank you for elaborating your thoughts which encourages and motivates us in creating a beyond expectation experience each time.

Looking forward to your continued patronage and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm Regards,
Suman Dutta Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level Contributor
165 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 27 January 2014

We had a 3 night stay at Taj Malabar and then a 3 night stay in Kovalam. We much preferred the Kovalam property and wished we had stayed there for more nights...The Taj Malabar is abit old and needs a refurb in my mind..(it was the tatiest room on our trip) and the main problem is that you are almost stuck on the island..with only the choice of a very cheap ferry (about 1 km from the hotel) or taxis which charge alot 600-700Rupees for a 25min ride (in Delhi we had a driver for half a day for 800 rupees). Its a pity the hotel doesnt do more to make it easier to get to the Fort..like a bus shuttle or ferry shuttle. The main problem is the last ferry comes back at 7.30/40pm..so you are stuck there mostly for dinner.

We ate at the grill restaurant one night...the band playing is really tragic...luckily they spent more time on breaks than actually singing really badly! We had a problem with the meal served to me , but this was very well handled by the F&B supervisor and the Exectutive Chef and we were grateful for there follow through in the next days while we stayed.

We did the small boat trip (about 5000Rupees) in the back waters...which was great...2.5 hours was enough to see everything...we also did the complementary sunset cruise...which was abit of a dissappointment...and would have been a great opportunity for the hotel to sell drinks etc to a capitive audience...

The hotel group should rethink their internet strategy...Oberoi gives 1/2 an hour free internet...nothing like that at Vivanta...and its pretty much expected these days

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DubaiDiva50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this review, 30 January 2014
Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!

Thank you for sparing your valuable time and posting this informative review and providing us with your feedback. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight.

We have made a note of your feedback. Your feedback has been shared with the concerned teams and we shall certainly explore all the possibilities of addressing the same at the earliest.

My team and I look forward to your continued support and take this opportunity to assure you of our best attention and service at all times.

Warm Regards,
Suman Dutta Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thornhill, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 January 2014

Nicely appointed, good size room with picturesque views of the water. Service overall was excellent. Food was alright. Sunset boat cruise was relaxing; it would have been nice to have bottled water available. It's worth the drive to Alappuzha/Alleppey (a couple of hours) for a beautiful 4 hour cruise on a houseboat.

Room Tip: Corner room looking out to the water on both sides, very nice view.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this review, 28 January 2014
Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

We certainly look forward to your return in the future, and to extending the warm Taj hospitality and great stay experience that we always strive to deliver.


Warm Regards,
Suman Dutta Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
294 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 26 January 2014

Had a truly awesome experience at Taj Malabar. Great place to stay, great ambiance, and even greater views. But the best part was the service provided. You can be rest assured that the hotel staff would go that extra mile to ensure that you have a truly memorable experience. Definitely the best part of my trip to Kerala. The only downside is that it is located a bit far from the city center. But the hotel more than makes up for it. Would like to have given it an extra star because it was an extra special experience.

Room Tip: Try to get the lake facing room.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deejay90210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this review, 27 January 2014
Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

We are delighted to receive your review of your wonderful stay with us. Thank you for your encouraging feedback and compliments of the hotel. It is indeed a team effort with an unwavering goal towards guest satisfaction, which constantly motivates us to be on our toes.

It is truly rewarding to note that your stay with us was comfortable and it is our constant endeavor to serve you better.

Looking forward to your continued patronage and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm Regards,
Suman Dutta Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 26 January 2014

My husband and I stayed in the Deluxe Allure Suite at the Taj Malabar for two nights while we explored Cochin.

The room itself was perhaps the best room we stayed in during our two-week tour of India. The Allure Suite was very spacious with a living room, bedroom, walk-in wardrobe, and large bathroom. The room looked to have been recently renovated with very tasteful, sleek decor. The bathroom in particular was quite nice with a large shower and separate soaking tub. The suite also had a large balcony -- equipped with a table and two chairs -- overlooking the water, which made for a great place to watch sunset.

On site, the hotel had several good restaurant options. We really enjoyed our seafood dinner at the Rice Boat, which lived up to its boast of being one of the best restaurants in India. [The banana leaf fish was especially tasty!] We also enjoyed our lunch at the Chinese restaurant.

Room Tip: The Deluxe Allure suite was excellent. The suite is very spacious and has a great view overlooking...
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rtr2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this review, 27 January 2014
Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!!!

We are delighted to receive your review of your wonderful stay with us. Thank you for your encouraging feedback and compliments of the hotel.

It is really nice to know that your stay experience was truly memorable due to our warm and friendly services.

We trust the Vivanta charm will attract you again soon and it will be our pleasure to delight you. Looking forward to your continued patronage and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm Regards,
Suman Dutta Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vivanta by Taj - Malabar

Property: Vivanta by Taj - Malabar
Address: | Willingdon Island, Kochi (Cochin) 682009, India
Phone Number:
Region: India > Kerala > Kochi (Cochin)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Kochi (Cochin)
#2 Business Hotel in Kochi (Cochin)
#3 Spa Hotel in Kochi (Cochin)
#3 Family Hotel in Kochi (Cochin)
#3 Romantic Hotel in Kochi (Cochin)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Vivanta by Taj - Malabar 5*
Number of rooms: 96
Official Description (provided by the hotel):
Situated on Willingdon Island with a magnificent view of Cochin harbour, Vivanta by Taj - Malabar is a fine balance between yesterday and tomorrow. Our lobby is a unique mix of chic and classic. The heritage wing, built in 1935, reflect the inherent beauty of Cochin. And the tower wing houses newly renovated guestroom suites, each a delicate mix of the classic with the contemporary. ... more   less 
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Also Known As:
Vivanta By Taj - Malabar Hotel Kochi (Cochin)
Taj Malabar Cochin Kochi
Taj Malabar Cochin Hotel Kochi
Vivanta By Taj - Malabar Kochi (Cochin), Kerala, India

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