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“Great experience”

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Vivanta by Taj - Malabar
Ranked #7 of 214 Hotels in Kochi (Cochin)
Certificate of Excellence
Reviewed 9 July 2014 via mobile

While we were on the last phase of our honeymoon with great experience of Kerela and its hospitality we were just looking for a good hotel to relax for a day and we checked in Taj malabar, and as the name says TAJ, its truly like one. The hospitality, service, ambience everything just in place. The evening sunset cruise will make u all the more happy and excited. A must hotel to stay in if one is in Kochin

Stayed: November 2013
1  Thank Rohit1650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this reviewResponded 21 July 2014

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!

We are most delighted to note that you had a wonderful experience in our hotel. We would like to thank you for letting us know how impressed you were with the services offered by our team during you stay.

We are glad to know that our product and services exceeded your expectations. My team and I will look forward to welcome you back for many more enriching moments.

Assuring you of our best services at all times.

Warm regards,
Suman Dutta Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,126 - 1,132 of 2,080 reviews

Reviewed 9 July 2014

Our stay at the Taj was on the first leg of our 8 days tours of Kerala. From the moment we stepped into the hotel it wa nothing short of VIP treatment from all the staff. From top management to the grounds keepers we were constantly greeted and asked if there was anything they could assist us with and are so well trained and communicate well with the guests.
My party of 11 were so immpressed with the service.
I just make a special mention about the staff who left us with his towel art pieces in our rooms everyday after the housekeeping had finished. The staff responsible takes great pride in his work and we thank you for it.
Food was excellent and the service excellent. Will definately come back again soon. Loved every minute of our stay. Only regret was that I was not able to join in the sunset boat ride.

Room Tip: request fro the seaview lovely view from the rooms
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  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Service
Thank lyndcruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this reviewResponded 21 July 2014

Dear Guest,

Greetings from Vivanta by Taj-Malabar, Cochin!

We are delighted to receive your review of your wonderful stay with us. Thank you for your encouraging feedback and compliments of the hotel.

We are very pleased that you felt well-taken care of during your stay.

Looking forward to your continued patronage and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm regards,
Suman Dutta Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014 via mobile

Stayed at taj Malabar in July with my family. As expected the place is excellent and service impeccable. The complimentary activities like jacuzzi, gym, high tea, boat ride etc kept the kids busy. We enjoyed the stay.

Stayed: July 2014, travelled with family
Thank Raman B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this reviewResponded 30 July 2014

Dear Guest,

Greetings from Vivanta by Taj-Malabar, Cochin!

Thank you very much for your kind comments on the hotel.

I am glad to note that the overall quality of service and facilities at the hotel measured up to your expectation.

We profusely thank you for your valuable feedback which encourages and motivates us in creating a beyond expectation experience each time.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm regards,
Suman Dutta Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

I just returned from an eight day holiday in Kerala staying in 3 hotels and a house boat. The Taj was the first stop and it was simply terrific. The rooms are comfortable and clean. The bathrooms were clean and functional. The hotel has many areas / spaces for guested to lounge and enjoy the surroundings both indoor and outdoor. It carries an old word charm.The food was fresh and tasty and the prices very reasonable. The cream on the cake is the staff. All of them are trained so well on how to communicate with guests. They are attentive and friendly and professional in they approach. They genuinely care for you during your stay at their establishment. I simply loved it.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Helga M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this reviewResponded 8 July 2014

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!

We are most delighted to note that you had a wonderful experience in our hotel. We would like to thank you for letting us know how impressed you were with the services offered by our team during you stay.

We are glad to know that our product and services exceeded your expectations. My team and I will look forward to welcome you back for many more enriching moments.

Assuring you of our best services at all times.

Warm regards,
Suman Dutta Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

Excellent hotel with exceptional hospitality. We travel often to different places but to experiance this hotel was trully a blessing.

All the hotel staff were extremly professional, especially Sumesh from front desk outstanding service. Aby from pool area.

Everyone took time to help us through everything.

Room Tip: Try for a corner room which has windows on both sides.
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RoxyGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this reviewResponded 8 July 2014

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!

I would like to thank you for taking your valuable time and effort in sharing your feedback and compliments of the hotel.

We are glad to note that the overall quality of service and facilities at our hotel measured up to your expectation. I am certain this will serve as a source of inspiration for us in achieving higher standards of excellence.

Looking forward to your continued patronage and assuring you of our best attention and services at all times.

Warm regards,
Suman Dutta Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

Excellent location. Stayed early June with the first showers of monsoon setting in. Amazing view of the waters and sun set. Very friendly staff, view for details. Great recommendations for local cuisine by wait staff at the restaurants. And don't you forget the nice gift shop which has some awesome handicrafts at rather surprisingly reasonable rates. Will certainly revisit with family.

Room Tip: Opt for sea facing rooms. The view is breathtaking.
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SandipMag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this reviewResponded 21 July 2014

Dear Guest,

Greetings from Vivanta by Taj Malabar Cochin!

We are most delighted to note that you had a wonderful experience in our hotel. We would like to thank you for letting us know how impressed you were with the services offered by our team during you stay.

We are glad to know that our product and services exceeded your expectations. My team and I will look forward to welcome you back for many more enriching moments.

Assuring you of our best services at all times.

Warm regards,
Suman Dutta Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014 via mobile

I stayed at this hotel while attending a wedding in Kochi.
The venue was nice with good facilities such as pool, spa and gym. Food was good too but it was
the friendliness of the staff that really made this stay special and I could tell that they went out of their way to meet and exceed expectations.
I would recommend this hotel to anyone that travels to Kochi.
The only downside was that the hotel isn't near any of the tourist sightings but that wasn't a big problem. There are boats that will take you to these and of course cars can be arranged.

Stayed: July 2014
1  Thank Peterblad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumanDSharma, General Manager at Vivanta by Taj - Malabar, responded to this reviewResponded 30 July 2014

Dear Guest,

Greetings from Vivanta by Taj-Malabar, Cochin!

We at Vivanta by Taj- Malabar are honored to have you stay with us.

We are happy to know that your stay with us was excellent. It was a delight to have your valuable feedback and we greatly appreciate your time you spent, as our guests’ satisfaction is our main priority.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm regards,
Suman Dutta Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vivanta by Taj - Malabar

Address: | Willingdon Island, Kochi (Cochin) 682009, India
Phone Number:
Region: India > Kerala > Kochi (Cochin)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kochi (Cochin)
#3 Luxury Hotel in Kochi (Cochin)
#3 Family Hotel in Kochi (Cochin)
#3 Spa Hotel in Kochi (Cochin)
#3 Romantic Hotel in Kochi (Cochin)
Price Range: £103 - £304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Vivanta by Taj - Malabar 5*
Number of rooms: 96
Official Description (provided by the hotel):
Situated on Willingdon Island with a magnificent view of Cochin harbour, Vivanta by Taj - Malabar is a fine balance between yesterday and tomorrow. Our lobby is a unique mix of chic and classic. The heritage wing, built in 1935, reflect the inherent beauty of Cochin. And the tower wing houses newly renovated guestroom suites, each a delicate mix of the classic with the contemporary. ... more   less 
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Also Known As:
Vivanta By Taj - Malabar Hotel Kochi (Cochin)
Taj Malabar Cochin Kochi
Taj Malabar Cochin Hotel Kochi
Vivanta By Taj - Malabar Kochi (Cochin), Kerala, India

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