Fort House is a cosy place in the very center of Fort Kochi. At average to high rates you would expect average to high service. I think the hotel suffered from popularity, by taking all the guests for given.
The pro's are obvious: Location is great. The hotel has a cosy boutique style. It's reasonable clean.
The con's are not too bad, but necessary to mention: a kind of "european friendliness" which means something like "we don't need you as a customer, but since you are here.... Welcome". The food is average, and the restaurant is nicely located on a pier..... With a view to heavy industry. Oh well, that's Kochi, I know.
Upon check-in we had a little incident. I had simply forgotten the passports at the previous hotel 8 hours away. Bummer! Fortunately I had a picture of them on my phone. But not of the Indian visa. Conclusion: At 9pm the hotel would not allow us to check-in (2 adults, 2 kids 6 years). Our previous hotel promised to drive all night to deliver the passports in the morning for free (thank you to outstanding Camp Noel). But that wasn't good enough. They would rather send us on the street, than offer us one night (pre-paid). That's BAD hospitality!!!
After an hour or so Camp Noel succeeded in mailing a copy of the visas, and THEN we were finally accepted. That was an unnecessary experience. My mistake to forget the passports, but come on!
Would I come back? Hmmm.... I would probably try a couple of the other classy colonial style hotels in the area.
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- Also Known As:
- Fort House Hotel Kochi (Cochin)
- Fort Hotel Kochi
- Fort House Kochi (Cochin), Kerala, India