On the plus side This hotel accommodation and the decor and ambience are a treat. This hotel is steeped in history and has been restored to its former glory. The furnishings are befitting of its age and character and is located within a very short walk to the beach and all the local attractions.
The minus to the fort heritage in our stay was the painfully slow restaurant service and a bit of a dodgy service of warm beer and then the request to pay cash for the beer immediately after our evening meal.
Upon check out we were also told we had to settle by cash only !! . After my informing the hotel staff members that this is not the usual way of settling a hotel bill and after my insistence that I did not carry that much cash and if they wished to receive there payment they could either accept eftpos or send me the bill via mail !! . Low and behold an eftpos terminal was forthcoming .
I must say this was not conveyed by the manager upon our arrival ( he may be unaware his staff are asking for cash payments of hotel bills !! )
My partner also did not like the lack of block out curtains in the bedroom, they were see through lace ones.
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- Also Known As:
- Fort Heritage Hotel Kochi (Cochin)
- Fort Heritage Kochi (Cochin), Kerala, India