We (two families) stayed in Hotel SAAS Tower for 2 nights. We had confirmed the bookings in advance over mail / phone. We reached the hotel late evening from Munnar.
Location : The hotel is located at a walkable distance from Marine Drive (Waterfront) as well as the main commercial road (M G Road) which was the main reason for us to choose it.
Room : The rooms initially alloted to us (Nos. 318, 319) were below average even by budget hotel standards. The floor was dirty, some lights not working, bathrooms small and dirty, ACs old and with broken controls (no adjustment of temperatures and flow possible due to broken knobs). To add to the problems, it was very close to the hotel laundry which created early morning disturbance due to loud beating of the clothes being washed.
Upon lodging a stern complaint, we were reluctantly alloted other rooms (Nos. 206, 207) which were good (see photo). The stay in these rooms was comfortable.
This incident left us with a feeling that if rooms are booked in advance, the worst of the available options are allotted.
Service : Room service is prompt but the behaviour could be more polite and hospitable.
Restaurant : Didn't try. We had all our meals outside.
We recommend the hotel for short / overnight stays at reasonable rates. However, our advice to potential guests is to inspect the rooms before paying the advance. Eating options around the hotel area are very few. Local conveyance (rickshaws) are easily available.
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- Also Known As:
- Hotel SAAS Tower Kochi (Cochin), Kerala, India