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“Could not stay at Riviera Suites due to visa problem”
3 of 5 bubbles Review of Riviera Suites

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Riviera Suites
Ranked #57 of 201 Hotels in Kochi (Cochin)
Certificate of Excellence
Muscat, Oman
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Could not stay at Riviera Suites due to visa problem”
Reviewed 30 December 2013

I normally stay at Fort Beach Service Apartment in Cochin when i arrive in Kerala but yesterday the owner Mr. Sandeep Johnson informed me that all the rooms were booked until Jan 6th, 2014. Hence, i went to Riviera Suites. My friends from Mexico were travelling with me and one of my friends had left her original passport at Bangalore, Karnataka and due to some new regulation in India, all foreign nationals were required to submit the original passport before checking in. Previously, the guest had 24 hours to submit their travel documents after check in but this time i was a bit disappointed and we had travellled in the flight for more than 26 hours in the last few days and we all were exhausted but the staff at Riviera suites were helpless . I had seen the rooms and they were all well maintained and clean. There is ample parking for the guests as well. But, i would definitely visit Fort Beach Service Apartment in cochin if ever there is a room availability there. Riviera suites took almost 1 hour to tell me about the visa problems. At Fort Beach Service Apartment, since the owner Mr. Sandeep Johnson himself is present at the apartment always, the service is quick and efficient.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tonny J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rivierasuites, Front Office Manager at Riviera Suites, responded to this review, 17 March 2014
Dear Sir
Sorry for the inconvenience caused, we are helpless with out proper travel documents.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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117 reviews from our community

Traveller rating
    36
    54
    13
    8
    6
See reviews for
51
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Mumbai, India.
Level Contributor
81 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 10 December 2013

This is a good hotel if you want to chill for a couple of days atleast in Cochin. Its located at one end of the city near the water front. The view from the rooms on the higher rooms have a great view of the Cochin waterfront. The rooms are reasonably priced and the service is good. They have just 1 restaurant where the food is not bad. Its a bit far off from the city though and so its not a great place for business travellers.

Room Tip: Choose the pent-house if your travelling in a large group. I think they have 4 bedrooms in each suit...
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shashi__sarma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rivierasuites, Front Office Manager at Riviera Suites, responded to this review, 17 March 2014
Dear Sir,

Thank you very much for staying with us, hope to see you soon at Riviera Suites.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Visakhapatnam, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2013

I stayed at Riviera Suites during Nov' 13 with my family...it was simply superb. There are hotels more costlier in Kochi, but not sure if any other hotel can boast such spectacular views and strategic location between Ernakulam and Fort Kochi.

The apartments are large enough for a family with neat facilities.

Food is also very good, particularly if you are trying the Keralian specialties.

There is ample space including swimming pool, tennis courts and lawns around the properly for recreational activities.

However, the est part is that just sitting at the rooms you can see whole of Kochi and enjoy breathtaking views.

Don't expect 5 start facilities, but the facilities are commensurate with the overall charm of the Kochi city.

You can extend your budget and book the deluxe 1 BHK rooms on top floor to enjoy huge balconies on 3 sides with uncomparable views.

There are many high rises, but few are located in such a great location.

Mr. Arun (Mob. 9349253852) from marketing may be contacted for good deals.

Room Tip: Take an apartment on higher floor and facing the water bodies...you can see both, sunrise and sunset...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iman G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 8 November 2013 via mobile

This is a full fledged apartment complex converted to suites. Each flat within the apartment has 3 rooms and each room is individually let out. Perfect for weddings, etc but again, you might lose privacy if you're bunched with another unknown family. This could also become an issue when you want to go out, but need to depend on others for the main door keys. Having said that, the staff are very courteous and willing to help. The food is pretty good in their restaurant, 'The Backwaters'. From an infrastructure perspective, the 'hotel' offers WiFi at INR 250 per day. They do not have any other options. The to condition is also average. Single beds are joined together to make a double bed. Hot water in the bathroom is good though. Lighting is on the lower side and one needs to rely on the bulbs installed for the same.

Stayed November 2013, travelled with friends
Helpful?
1 Thank Vishnuhari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 23 October 2013

We had our class reunion and stayed here for 4 nights and it was wonderful. We had a two rooms apartment which was quite spacious. The apartment is centrally air conditioned and the A/C was very effective. The complimentary breakfast was very good and has a good menu to choose from. The place is quiet and very clean.

The service was good. The front desk people are very courteous and efficient.

There were 50 families in our group and all of us had a very nice time.

They have a nice, clean swimming pool and the children had a wonderful time at the pool.

All in all, a very good and satisfying experience here. I very highly recommend it.

Room Tip: Rooms on the higher floors offer a better view.
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Srikanth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 October 2013

We stayed at the Riviera for a friends wedding and it was a HUGE group of us all staying together. I think close to 60 ! And it was so much fun. The rooms are clean. The bathrooms are very very clean. The staff were very very helpful. A lady at the reception came and helped 4 of us tie our sarees. Which was REALLY sweet of her. And in spite of having SO many demanding guests, the staff was very sweet and catered to all our late night and early morning requests :) The food is awesome !

A very very good idea if you are planning to travel with a big group or are arranging a wedding at Kochi and need accommodation for your guests. But overall even for a personal stay for a smaller group/ family it is awesome.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nayanac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
234 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed 21 July 2013 via mobile

This was our second stint at Riviera. The first was in 2006 when we used it for our twenty something guests at our son's wedding. I must admit I felt flattered to be recognised by the girl at the reception desk when we checked in on this occasion!

We should not have harboured any fears when we took another group (we had only nine adults this time) to Riviera seven years later, wondering if things had gone down hill since our last visit. The place is still largely well maintained. The rooms are clean, airy and spacious offering lovely views of the waterfront and the city. Some fixtures in the bathrooms had broken and need to be maintained if Riviera is not to lose its appeal. I did bring this to the attention of the management in writing soon after our departure.

The food was excellent. The buffet sumptuous. They even arranged a dinner party for 24 people at short notice on the evening of our arrival and they had it all set up and done professionally and efficiently. Full credit is due to the team because it was done on my almost impromptu impulse.

Stayed November 2012, travelled with friends
Helpful?
1 Thank Imliooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riviera Suites

Property: Riviera Suites
Address: Thevara Waterfront | Thevara Waterfront, Kochi (Cochin) 682013, India
Region: India > Kerala > Kochi (Cochin)
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #57 of 201 Hotels in Kochi (Cochin)
Price Range (Based on Average Rates): £
Hotel Class:3 star — Riviera Suites 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Riviera Suites Kochi (Cochin), Kerala, India

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