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Club Mahindra Thekkady
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Reviews (507)
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Reviewed 18 April 2014

Prior to my travel I did read through a lot of comments here and even cut short my stay at Thekkady. I also did call them up and made sure, they are aware of my understanding of the resort and they better give me a good room.

Reached the resort some time during 2 PM. Checked in...which was pretty fast. I did check with them as to why they are rated badly, the receptionist mentioned that this is an old bought out property and they are in the process of renovation. Secondly, people who come from munnar have high expectations such as views from rooms, which is not typical of this resort. Agreed with him and went to the room.

However to my surprise, the room (131) which was given to me, looked good with everything new, probably this was one of the few which was renovated. In spite of pretty warm weather outside, the room was notably very cool. Linen could have been better though.

Food - The food was very tasty and the executive chef was personally taking care of every guest and finding time to take feedback. He also mentioned, that while the spread was not very extensive unlike the other properties, they ensured the quality was best (which I also did feel) and also ensured all guests are given what they wanted (they did really give...). Kudos to the kitchen and the restaurant teams.

HK - Was good...did clean up the rooms on time and the upkeep of the resort was also done well.

Recreation center - This was one place which I was disappointed with. The guy incharge needs to smile more and offer some help. The RM should seriously think about this guy and his team. They are the least helpful of the lot.

The swimming pool was big and fun time for kids. With only 4.5 feet deep at the far end, it was a good swim. Note that there are no change rooms, so prepared to walk to your room for changing.

The SPA was ok, nothing notable.

Overall, I did feel my stay here was good, considering the bad few ratings that this resort has been receiving in the past few months.

Room Tip: I don't know about others...but 131 was a good room.
  • Stayed: April 2014, travelled with family
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2  Thank Harish J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

Resort is in good location, but need more improvement on maintenance. Bathrooms, towels are stained and looks like it was not cleaned for days. I think proper maintenance is not done after the resort is taken from Taj.

  • Stayed: April 2014, travelled with friends
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1  Thank arunmdx .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2014

Was on a complimentary stay as a Corporate Guest in this resort. The resort is well maintained, neat & clean. The staff was exemplary. The cottages are well maintained in a natural habitat. Rooms are clean & spacious, with clean bathrooms. A good pool & restaurant, but expensive from my view point. Parking facility though cramped, is still available. The approach road to the resort needs maintanence & better lighting. The resort is situated at a very good location. Ample recreational facilities available for the interested guest. On the whole, a very good resort for leisure & relaxation.

  • Stayed: March 2014, travelled with family
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Thank Jayaprakash S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2014

Am not a member of the Club Mahindra scheme. However, booked a 2N stay through MakeMyTrip, since I saw a discounted price (non-refundable!!!). This was from March 8-10 2014.
The Hotel is just about 15 mins walk from the Thekkady market place. The inroads leading to the hotel is very dark after 8 pm.
We were given average quality room (I assume since I got a discounted deal...). Absolutely dim-lit room with inadequate light, electricity cutoffs twice during the stay. The bathroom was not clean too with stains all over the bath tub and the basin.
Restaurant - First impression - Too expensive!!! Milk - Rs. 155/-.Expensive than the Taj !!!

The breakfast spread was not too great going by the standards of the rate card. However, enough for a normal human!!! :)

Others -
1. The staff was decent
2. Evening events (since it was Women's day) were organized well
3. Spa and massages were available; (didnt avail these facilities)
4. The resort charged our family Rs. 2900/- for a jeep drive to and fro the Gavi eco-resort. Just wondering if this is a premium charge or normal for all those to visit the eco-resort from Thekkady

I wouldnt recommend anybody to visit this facility again, unless Club Mahindra takes some effort to improve their standards.

  • Stayed: March 2014, travelled with family
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Thank hariharan1377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2014

Club Mahindra, Thekkady is located in Kuminy, which may be called as Thekkady. This property is within the city limits and not in the Periyar National Park or in the premises of the sanctuary.

The resort stay was a disappointment and definately needs a revamp. I would rate this as one of the bottom performers among the club mahindra properties.

Few Good things of this place are:
- Located close to city, so its very accessible to shops, medicines, hotels and shopping centres
- The resort planning and the way the rooms are buit is quite ok, but maintainance is terrible
- Rooms are spacious
- Swimming pool looks good and clean


Now coming to the long list of improvements (I just cant remember all the pain points, but will try my best to list):
- First is the maintainance, its very bad and need a lot of improvement, the rooms are not properly cleaned, bed and upholstery are very old, the towels given were torn
- Bathroom and its accessories are filthy and dirty, water was leaking from comode (room 803) and never stops leaking inspite of closing the taps, the shower unit is so horrible that it has salt deposits all through it and water does not come, the air vents are filled with dirt and also water flow was not proper
- Only luke warm water comes in the bathroom and not hot. The kitchens does not have geyser, so no hot water there
- House keeping service is snail paced and when they come they dont come with the list of items asked (I asked for spoons, serving bowls, news papers, plates etc), only plates were provided
- Lot of noise in the rooms due to repair work going on
- The quality of Spice Plantation that is arranged by the resort is not of good quality, there are many other good spice garden around Thekkady which the guests can be refered to.
- There are no proper sign-boards to the resort, causes a lot of issues to reach the place
The lighting in the room is very dim, its almost like using bed lamps all the time

Room Tip: Please do not take rooms near the repair work happening.
  • Stayed: March 2014, travelled with family
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Thank GuruPrasad80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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