Service is pathetic– Holiday Vista, Thekkady
The so called 5-start hotel is right in main road with lots of construction activity , dust and without even a proper entrance. Not sure on what basis makemytrip calls this a 5-star hotel(probably at max a 2-star property).
The service in this hotel is pathetic. Room service is so bad that even an extra soap/shampoo is not provided. Food arrives late and traveler’s time is wasted. Juice is full of water and even upon repeated complaints nothing is done to improve the quality. The waiters are not courteous enough to listen to what is being requested. Really a property that does not match the expectations.
Dinning area is very small. So called gym is never opened. No swimming pool as should be 5 star hotel.
This property does not even have an appropriate parking facility. Traveler’s cars are parked hap-hazard and it’s so difficult to take the car out in the morning. Such a waste of time. In short, it lacks all the qualities of even a 1-star hotel. Worthless stay comes to an end.
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- Also Known As:
- Hotel Holiday Vista Thekkady, Kerala, India