I travelled with my family to Kerala in April 2014. I used Yatra.com to book my tour. Based on the hotel list provided, I chose a select group of hotels in the cities that I would be visiting during the tour. However, after payment, Yatra changed one of my hotels in Thekkady from Michael's inn/Grand Thekkady to this one....The spice valley resort. Despite my repeated requests to not book my stay in this motel, the yatra representatives did not pay heed to my requests.
Since the payment was made to Yatra, what could I do. I had to go with what they had booked for me. I was expecting very little from this motel, but it turned out to be even worse. This has compelled me to write this review and tell you my experience with this hell of a hotel. First, this is not equivalent to the Grand Thekkady hotel or Michael's inn. No matter how much Yatra told me, it was no where comparable to the Grand Thekkady/Michael's inn which we happened to pass by while visiting the Periyar Tiger reserve. Both Grand Thekkady and Micahel's inn are right in the middle of the market/city and are both close to the Periyar tiger reserve, while the spice valley resort in the middle of the residential apartments, far away from the city center.
The spice valley resort was still under construction and we were the ONLY guests present in this hotel at that time. Nobody else checked in. Imagine!!! This one story building is still under construction. It is in a really dilapidated condition. Check out the pictures
There are only 4 staff members working and they handled everything. There is no telephone in the hotel which means you have to go the reception desk to order for room service. The food took 4 hours to cook (because there were just 4 persons here, like i said who handle everything). They didn't even have any vegetables to cook with. We ordered our meals and then the staff would go to the market to buy vegetables first. Also, 90% of the menu items were unavailable. The hotel would run out of water, and then we would have to walk to the front desk (coz we couldn't make a phone call) and request them to turn on the motor so we could get some water in the taps. The list is endless
We didn't take the complementary breakfast on one day, still on the second day the staff couldn't muster up a decent breakfast. They got 6 small bread pieces for the four of us and everything was being counted.....how many pieces of parathas we ate....how much were left over, etc. Really miser staff.
The rooms were alright. New fixtures in bathroom, AC, 20 inch flatscreen, etc. but the overall hotel property, location and staff were way below par. I do not understand how can anyone even rate this motel as anything but "terrible"
- Official Description (provided by the hotel):
- We at Thekkady Spice Valley are an established and trusted brand in hospitality that will plan your day in the most magnificent way. Our guest’s unconditional faith on us keeps us going to cross many milestones in the world of hospitality. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Thekkady Spice Valley Holiday Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Thekkady Spice Valley Holiday Hotel Kerala, India