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“Nice rooms but horrible service” 2 of 5 bubbles
Review of Hotel Ambadi

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Hotel Ambadi
Ranked #29 of 41 Hotels in Thekkady
Pune, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice rooms but horrible service”
2 of 5 bubbles Reviewed 11 May 2014

I visited this place in mid-feb. i found the rooms were awesome (i'd say super awesome) but staff were horrible. I has to call 2-4 time for one single thing. i.e. driking water, bathroom met etc. Staff was neither able to understand english nor hindi. It was hard time for me to ask something. Luckely guy on the reception was helpful here.
The worst experience I has there was with resturant. They took lots of time to prepare food. They missed few items what we ordered. they did not even server us. It was lousy service.

Room Tip: Before you visit thekeedy, make sure your DO ONLINE BOOKING FOR BOAT TRIP. That costs me a day as ti...
See more room tips
  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank vinaybond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AjayGeorgeVarghese, Owner at Hotel Ambadi, responded to this review, 22 May 2014
We are really thankful to you for staying in our resort and we appreciate your kindness for writing your review about Ambadi in Trip Advisor.First of all please accept our sincere apologies for the inconvenience caused to you during your stay at Ambadi. We request you to visit Ambadi again and assure you the best services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

249 reviews from our community

Traveller rating
    48
    100
    58
    26
    17
See reviews for
102
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
99 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 6 May 2014

This hotel is in a reasonable location and the rooms look good and are spacious. The lights went out twice during my stay (in my room only) and it was only after the second time that they told me that a hairdrier could not be used. The hotel has a restuarant which serves decent food but the service is very slow.

  • Stayed January 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Sara246810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AjayGeorgeVarghese, Owner at Hotel Ambadi, responded to this review, 9 May 2014
We appreciate your action in having written a few lines regarding your experience with us. The problems faced by you are being looked into and we assure you that you will not face any such difficulties in future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kochi (Cochin), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 29 April 2014

Last week myself with friends visited this hotel for having food. In the menu card they mentioned "Food will be served 20 to 25 mins after taking the order. All the food items are hand picked by our CEO". Ordered 6 Biriyani, waiter said they will prepare after taking the order. We waited for 30 mins & asked waiter again, is the food ready. Again he said its preparing, will serve soon. He served after 45 mins, but it was prepared in the morning & they not even tried to make it heat. We searched for Manager, we don't see any one in the hotel other than waiters. At last we went to reception & given the complaint. Such a worst food which i had ever. I suggest dont go there to have food, & its worst of money. The supervisors not even mind the complaints from the customer.

  • Stayed April 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Sreekrishnan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AjayGeorgeVarghese, Owner at Hotel Ambadi, responded to this review, 9 May 2014
We apologies for the difficulties you encountered at the hotel. We have looked into the matter and corrective action has been taken to avoid such complaints in future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Thekkady hotels

Auckland, New Zealand
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 19 April 2014

Stayed at this hotel as part of a tour group. It looked very nice and the hotel was well laid out. However the shower in my bathroom was unworkable - the dials could not be turned. Also there were other plumbing problems. The hot water was turned off during the day and the hairdryer would not work in the room without causing a power cut. In addition the management had a very poor attitude to these issues, despite discussions with our tour leader. I would not recommend this hotel.

  • Stayed November 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Dimps575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AjayGeorgeVarghese, Owner at Hotel Ambadi, responded to this review, 9 May 2014
We appreciate your kindness for writing your review. First of all please accept our sincere apologies for the difficulties faced by you. The matter has been looked into and corrective action taken to avoid such inconvenience to our valued customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
India
Level Contributor
115 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

My boss had booked me at this hotel. He has been using it for years and loves it. And now I too can say the same. It is truly home away from home. My small deluxe room was so cozy with a massive bathroom. The room had a small wall fan, and while it was a little hot during the day, the fan served its purpose by cooling the room. I must suggest that they have a couple more electric sockets in the room, as it was quite difficult to charge my phone and camera. I could manage it by unplugging the TV... and I put the camera for charging in the bathroom!

Having said that, the place is just lovely. One minus point is that they have hot water only for certain times during the day.

And the food was just amazing. I loved everything I ordered. Beef fry, pork fry, fried rice, club sandwiches...

Room Tip: Opt for the deluxe room... or the cottages (without TV)
See more room tips
  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OddtravellerIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AjayGeorgeVarghese, Owner at Hotel Ambadi, responded to this review, 9 May 2014
Thank you for your valuable feedback.The factors causing the inconvenience have been taken note and we assure you that effective steps will be taken for rectifying the same immediately.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Townsville, Queensland, Australia
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 8 April 2014

Hotel Ambadi is well situated in Periyar, close to the Periyar Wildlife Tiger Reserve, walking distance to the main street which is full of Kashmiri traders, and excellent local restaurants. The room was clean and comfortable. Hotel staff were very friendly and accommodating. Excellent range of local fare on the menu.
Would stay here again.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Judith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AjayGeorgeVarghese, Owner at Hotel Ambadi, responded to this review, 9 May 2014
Thank you for spending precious time to write a few lines on the facilities offered by us. We are glad to know that you enjoyed your stay at our Hotel. We assure you that all efforts will be made to improve our services in future also.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, Northern Ireland
Level Contributor
344 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 287 helpful votes
4 of 5 bubbles Reviewed 3 April 2014

Stayed here for two nights. Our room was spacious, with lots of wood used throughout. Big comfortable bed. No air-con, just a fan. But, as Peryiar National Park is a considerable distance above sea level, the room was perfectly cool at night. No need for a mosquito net either.There was a small balcony outside with seats, but we only used this for a short time on one evening. In the morning, however, beware.....one of our group left his balcony door open and went off to have a shower. When he came out again, he found a large macaque in the room - which then made off into the trees with his T-shirt. Only one criticism.....the ladies employed by the hotel did a tremendous job of constantly sweeping up leaves, and discarded litter - a never ending task it would seem. It's a real shame that the Indian guests staying here don't follow the example of their Western counterparts - by taking their litter back to their rooms rather than throwing it on the ground at their backsides. Unfortunately, we witnessed the same revolting behavior all over South India.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank NED541287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ambadi

Property: Hotel Ambadi
Address: Ambadi Junction, Thekkady 685536, India
Phone Number:
Region: India > Kerala > Idukki District > Thekkady
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #29 of 41 Hotels in Thekkady
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Ambadi 2*
Number of rooms: 45
Official Description (provided by the hotel):
Hotel Ambadi is on the edge of Periyar wildlife sanctuary giving you the best chance to explore Thekkady. Have the perfect holiday of your life by staying in the comforts of Kerala's first themed heritage resort. Enjoy the salubrious weather of the Western Ghats, listen to bird calls and spot wildlife at close quarters. You will cherish these tranquil moments of communion with Nature for everChoose from our 46 rooms across three different categories offering varying levels of comfort, all tastefully furnished in traditional style. Our hospitality is affordable and is bound to warm your hearts. Enjoy the various cuisines on offer in our restaurant Aditi, our delectable food is bound to be any gourmet's delight. Moreover our friendly staff will make sure that you have a pleasant stay with us and will even help you organise your trips and tours, if you choose. ... more   less 
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Also Known As:
Ambadi Hotel Thekkady
Hotel Ambadi Thekkady, Kerala, India

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