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“Good in all senses”

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Keys Hotel Thiruvananthapuram
Certificate of Excellence
Kolkata
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good in all senses”
Reviewed 23 June 2014

I stayed in Keys hotel for business purpose. Its a very good decent place to stay in. the rooms are spacious, well kept and nicely decorated. The house keeping stuffs and others are well behaved. The restaurant serves good food though its a bit spicy. They can work on that. Overall its a very good experience. Plus they have secured rooms for ladies which is indeed very good. I would definitely like to come back and stay here.

Room Tip: Women traveller can choose secured room. Its indeed secure.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arunima2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review, 24 June 2014
Hi,

I am pleased to know that you were satisfied with your experience of our services and facilities, and we like to thank you for recommending us through this portal.

At Keys Hotel , it is our constant effort to provide a high level of service and make your stay hassle free.Your kind words of appreciation have been shared with the team who are delighted to note that their efforts have been recognized. Our greatest strength is our team and your recognition is what motivates us further to excel

We look forward to welcome you back during your next visit to Trivandrum

Cheers!

Kiron Nair
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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634 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 June 2014

it was a nice experience in keys trivandrum.located in the heart point of trivandrum city, everyone can easily access. The Main thing here i saw the real world class hospitality staffs were so friendly & helpful especially in front office & the restaurant.Neat & spacious rooms,food in the restaurant was so nice & tasty. high speed wifi , good play area & gym overall a nice experience....!!! .

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vetrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review, 24 June 2014
Hi,

I am pleased to know that you were satisfied with your experience of our services and facilities, and we like to thank you for recommending us through this portal.

At Keys Hotel , it is our constant effort to provide a high level of service and make your stay hassle free.Your kind words of appreciation have been shared with the team who are delighted to note that their efforts have been recognized. Our greatest strength is our team and your recognition is what motivates us further to excel

We look forward to welcome you back during your next visit to Trivandrum

Cheers!

Kiron Nair
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level 6 Contributor
103 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 18 June 2014

Centrally located ; 20 mins from airport, just few km from the rly stn & main market places. Rooms are well designed , spacious & well maintained. They serve wide range of varieties (food) in breakfast & dinner buffet. Easy to access local conveyance just on the front road. Highly recommended.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank catchme_deb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review, 19 June 2014
Hi Guest

We are delighted to hear that you were satisfied with your experience at Keys Trivandrum.

It is only with support and patronage from guest like yourself that we are able to create memorable experiences.

At Keys Hotels it is our constant endeavour to maintain high standards of service and efficiency.
The concept in itself is deeply thought and designed as per the price point that we sell in.

We look forward to your continued support, and welcoming you back on your next visit to Trivandrum

Cheers!!

Kiron Nair
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 June 2014

I stayed in Keys hotel last month. It's a basic no frills hotel. Two things stood out: one I couldnt get any food from the restaturant since 'it closes at 3 pm'. The hotel management ought to know people reach at all times and should act accordingly. There was a problem with my booking too (subsequently resolved) because the mail sent for booking wasnt understood properly by them.
The food was expensive to boot. Service in the restaurant could improve. There are virtually no toiletries in the bathroom. All the bathroom had was a liquid toilet soap dispenser which would not work and I had to take out the lid and pour it on myself. My colleague Prof Thomas staying in another room the same time couldnt even find the liquid soap in the bathroom!.
Average hotel: ideally would not like to stay again..
A Mukherjee

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arin62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review, 19 June 2014
Hi,

I am indeed disturbed to learn about your experience at Keys Hotel Trivandrum. I would like to inform you that we have conducted a point wise investigation based on your feedback and have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same.

It is through valuable feedback like yours that we strive to improve our services and may I assure you that I am personally taking care of the point which you have explained so clearly.

While once again regretting on behalf of all at Keys Trivandrum for the inconvenience you have faced, may I request you to treat this as an isolated incident and not a reflection of our normal services.

Regards,

Kiron Nair
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thane, India
Level 5 Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 June 2014

I have been staying at this hotel for the past year during my business visits to Trivandrum & have found it a satisfying experience. Rooms are clean, well maintained with most requirements provided for. (A bar of bathing soap & some shampoo are inexpensive items & could be provided in the room.) My stay here has always been a pleasant one. The hotel is centrally located which saves travel time. Good wi-fi connectivity is also provided.
Areas of improvement would be the dinner buffet offering which I felt if quite overpriced for what is being offered.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Randal_Nunes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review, 14 June 2014
Hi,

We are delighted to hear that you were satisfied with your experience at Keys Trivandrum.

It is only with support and patronage from guest like yourself that we are able to create memorable experiences.

At Keys Hotels it is our constant endeavour to maintain high standards of service and efficiency.
The concept in itself is deeply thought and designed as per the price point that we sell in.

We look forward to your continued support, and welcoming you back on your next visit to Trivandrum

Cheers!!

Kiron Nair
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vadodara, India
Level 6 Contributor
245 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 9 June 2014

It is very much approachable from Rly Station & Airport. Rooms are good but not spacious. Breakfast and Dinner buffet have got good options. I stayed for 3-4 times, and my over all experience was satisfactory.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RRArya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review, 14 June 2014
Hi,

We are delighted to hear that you were satisfied with your experience at Keys Trivandrum.

It is only with support and patronage from guest like yourself that we are able to create memorable experiences.

At Keys Hotels it is our constant endeavour to maintain high standards of service and efficiency.
The concept in itself is deeply thought and designed as per the price point that we sell in.

We look forward to your continued support, and welcoming you back on your next visit to Trivandrum

Cheers!!

Kiron Nair
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montgomery, United Kingdom
Level 5 Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 June 2014 via mobile

We arrived very early from Goa, and were delighted to be able to check in and catch a few hours sleep.

The room was clean with everything that you would expect from a city centre hotel. Good choice for breakfast even though I begrudged having to pay extra for mineral water (which I didn't discover till the bill arrived).

The bar is non-existent, but reception did tell us where we could find one.

We had a little misunderstanding about the early checkin which they wanted to charge us for (nothing was said when we checked in, when we emailed and the room didn't have any extra servicing).. But that was soon sorted out professionally and politely to our satisfaction - thank you.

Stayed January 2014, travelled as a couple
Helpful?
Thank SuetheDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review, 14 June 2014
Hi,

We are delighted to hear that you were satisfied with your experience at Keys Trivandrum.

It is only with support and patronage from guest like yourself that we are able to create memorable experiences.

At Keys Hotels it is our constant endeavour to maintain high standards of service and efficiency.
The concept in itself is deeply thought and designed as per the price point that we sell in.

We look forward to your continued support, and welcoming you back on your next visit to Trivandrum

Cheers!!

Kiron Nair
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Keys Hotel Thiruvananthapuram

Property: Keys Hotel Thiruvananthapuram
Address: Opposite Fire Brigade | Housing Board Junction, Thiruvananthapuram (Trivandrum) 695001, India
Region: India > Kerala > Thiruvananthapuram District > Thiruvananthapuram (Trivandrum)
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Thiruvananthapuram (Trivandrum)
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Keys Hotel Thiruvananthapuram 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Keys Hotel is located centrally in Trivandrum which makes it accessible from all parts of the city. Keys Thiruvananthapuram provides all amenities as per international standards. Hotel is largely automated and provides cheerful and stylish stay to all its guests. Breakfast and high speed WiFi are complimentary for all. ... more   less 
Reservation Options:
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Also Known As:
Keys Hotel Thiruvananthapuram Kerala, India

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