I have stayed there between May 12 to 14, 2013. It was a very bad experience. We took A/C room. But the A/C never worked and function properly. We complained about it, the manager has given us another room but there also we experienced the same thing. Finally no one attended our complaint till we were there. But we have charged for A/C room. Hot Water comes whenever hotel staff wants and not as per customer wish. They are telling it's a Solar System. Staff is ready to co-operate but what actions they take on customer complaints they never know and the customer gets frustrated in all this. A very bad experience after a very good kerala visit.
- Official Description (provided by the hotel):
- Hotel Silver Sand is a dynamic hotel with the utmost in classic design and modern architecture. It exudes a special elegance and atmosphere. With only a few minutes to the rail and bus station the hotel is located in the heart of Trivandrum. Even in a city where exclusive luxuries are the norm, there is one hotel that is far more rare and special than the rest. Possessing a fabled location and legendary history, The Silver Sand continues to set the standard for elegance and unrivalled hospitality. ... more less
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- Also Known As:
- Hotel Silver Sand Kerala, India