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“"Very bad experiance"”
Review of The Ruby Arena

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The Ruby Arena
Reviewed 22 February 2014

I spend morethan three hours over there at theire restuarand and cheers, i got very bad experiance from this hotel. I orderd some food and beverages. they taken 45 mts to deliver and the staffs are not keeping the hospitality standerd. because i order green salad from cheers's service staff having foods in front of me and i feel like that, cheer's service standers theams like Thattukada. About interior ceiling and wall full of cob-webs. I thing there is no supervisors for checking this kind of customer expectation. I never will go this hotel in future.

Room Tip: I did't stay this hotel before i spend for my dinning
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  • Stayed: February 2014, travelled on business
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1  Thank jovinv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 - 51 of 63 reviews

Reviewed 11 February 2014

I stayed in this hotel for one night as there was no room in a nearby alternative which I regularly use.
Check in was pleasant and smooth and the rate was negotiable when quoted their own online tariff.
Room is spacious but in need of attention to detail. The blinding curtain and comfy bed are certainly plus points but the cleanliness of the furnishings is appalling. The extra pillows and the bed were having stains and the extra pillows did not have any covers!!
There is a flat screen TV and a working fridge in the room.
Bathroom: Please see the attached pictures and they will speak for themselves. If I dont decide to come back here, this is the main reason.
Breakfast: Limited choices but food was OK. But the same problem of cleanliness exist there too. Stained table clothes and dirty cushions has never been considered appetisers! The apparent disinterest of the staff is noticeable.

Pros: Ideal location for medical college, RCC, SUT etc.
Free working WiFi
Will I return here? Only if there is no other options available

  • Stayed: February 2014, travelled solo
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3  Thank Mobilemedic70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014 via mobile

Stayed here for a day , I took this hotel because I wanted a hotel in that area. My first choice was fully booked so chose this. All in all, it's one of the few choices one had in the medical college area. The whole feel is on the lower seedy end, prices are not though. The lobby had a bad smell, so did rooms. The furniture and decor desperately needs renovation. Services were poor. There are much better options for that price range, infinitely better infact if you have no issues with location that is. If you want a hotel bang in the medical college area this is one of the few choices you have. That's about the only good thing to be said about this hotel , if one could say it's a good thing that is.

  • Stayed: January 2014
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2  Thank Sanju P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

I had visited the restaurant on 2nd floor more than a couple times yet the service has not improved. The waiters are behaving as if we have come to have food for free. Neither they bother to take our orders unless we call them nor they provide water or sauce unless we remind them 2-3 times. I was also there yesterday with my family and was a horrible experience. A lady waitress comes at her own time and takes orders at her own time. But the funniest part was a group of foreigners coming and a man comes with full in-shirt and tie to take their order with a better service offered to us. This is how they treat Indians!!!! but as for the food, its awesome !!! but the service is what makes people stay away from this restaurant!! i will for sure stay away in future and will recommend the same to my friends too !! TERRIBLE :( :( Stay Away !!!!

Room Tip: Never Visit the Restaurant !!!
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  • Stayed: January 2014, travelled with family
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1  Thank Ashwinseq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

Really nice hotel..... nice rooms. nice interior... staff is also gud and well mannered. Rooms are small but good and clean.... Food was gud.. Will definitely like to visit once again...
Variety of food is available.. They should have more hindi channels.. dat's only thing..

  • Stayed: February 2013, travelled as a couple
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1  Thank Monali_ghorpade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2013

I stayed here for a night, the room was spacious and clean. The have 24 hour coffee shop, also their complementary break fast also good. This is a better hotel for this rate when comparing to some other hotels in thampanoor.

  • Stayed: October 2012, travelled on business
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5  Thank AbhilashSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2013

There is a prometric testing center on the third floor, so as students, me and two of my friends contacted the general manager [his number was on the internet], he gave was really flexible in the booking and the staff was great with no old school hard time rules, rather convenient.. also the food is pleasant. Also the blazing fast WIFi facility at the Hotel was fabulous.

  • Stayed: April 2013, travelled with friends
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6  Thank Omar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ruby Arena

Address: Kumarapuram Road | Medical College PO, Thiruvananthapuram (Trivandrum) 695011, India
Region: India > Kerala > Thiruvananthapuram District > Thiruvananthapuram (Trivandrum)
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #50 of 97 Hotels in Thiruvananthapuram (Trivandrum)
Price Range: £32 - £54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Ruby Arena 3*
Number of rooms: 40
Official Description (provided by the hotel):
The Ruby Arena is a premium four star business class hotel right in the heart of the health zone of the Trivandrum city. Be it a leisure trip or a business meeting, Ruby Arena makes sure that your stay here is as pleasant as at your sweet home. ... more   less 
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Also Known As:
The Ruby Arena Kerala, India

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