After contacting friends that had booked this place we contacted Anoop the manager and asked for another cottage next to our friends. I asked to book this for 4 nights. He emailed me back and told me he had availability and to confirm my dates, after confirming my booking 5 weeks before arriving in India I emailed Anoop to confirm my booking 4 times with no reply. He finally emailed me back as if he had never heard from me before and told me he had no cottages available only a standard room? no apology or recognition that he had messed up our booking at all.
as our friends were staying there we met them outside the resort one evening where Anoop was! I said to him about ignoring me and messing up my booking and he replied and said he had never heard back from me and thats why he gave up my room!!!! still no apology!! I could not believe it... I must of emailed this place 30 times. Badly run resort which is a real shame as the cottages looked so lovely. avoid booking here as I struggled to find another place to stay in peak season!
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- Also Known As:
- Woodhouse Beach Hotel Varkala
- WoodHouse Beach Resort Varkala, Kerala