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“Great location let down by poor front desk and less than average food”

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Hindustan Beach Retreat
Ranked #6 of 50 Hotels in Varkala
Certificate of Excellence
London
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location let down by poor front desk and less than average food”
Reviewed 31 December 2009

Our stay at the Hindustan came off to a bad start when the hotel reception staff failed to inform us about the additional charges and the compulsory Christmas dinner buffet charge of 750R per head (to be paid whether we wanted to eat or not).

The shift manager was not the least apologetic although he did admit that we had been misinformed... still, he offered us a discount which took the price down to almost the originally quoted price. As we were getting desperate and were so impressed with the location, we decided to give the place a go...

The Hindustan is perfectly located on the beach in Varkala with great views from our sea facing room.
The hotel pool was a lovely treat and the pool guy, Robert, was attentive and friendly at all times. We were really pleased with him.

The restaurant was empty most of the time and upon ordering lunch we realised why. The breakfast buffet was good though and had a wide selection of everything from traditional south Indian dishes to omelettes (cooked on the spot) and pancakes.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EmliLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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267 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
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English first
Fremont, California
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 26 October 2009

This hotel is literally ON the beach and simply amazing. We had a room on the top floor and the views of the Arabian Sea were stunning from the huge windows. In addition, the rooftop restaurant offered equally mouth-watering food and views -- it was simply fantastic. The swimming pool looks out into the sea as well. The rooms were clean and had all the comfort amenities. Room service was available and affordable, so we used it a lot. Wi-Fi internet access was also available. The only thing I wasn't too impressed with was the extremely slow customer service from both the hotel and restaurant staff. Other than that, two thumbs up! I would definitely stay here again in a heartbeat and recommend the same to anyone else.

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelAdvice101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, UK
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 August 2009

I stayed at this hotel by accident really - my original booking was disastrous and I ended up here, luckily!! The recaption staff are so, so helpful and will go the extra mile for you.The restaurant is very comfortable with delicious Kerala dishes and outstanding service from very efficient waiters. The rooms are extremely comfortable with all luxeries including beach views, chaise lounges and you can hear the waves from the bedroom. Pool is such a haven, great pool man, super pool, very refreshing. Great location if you fancy a treat, close to Varkala cliff and actually on the beach itself.

  • Stayed August 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maddybarnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 June 2009

Great location in Varkala with great sea views from some of the rooms. I was upgraded to a side (suite?) room which had both large side and frontal windows. The room was immaculate and the general service good for this price hotel. Some of the front desk were extremely helpful and friendly; others lacked knowledge of local things when asked. The food is average but acceptable. If you come to Varkala in general, you probably won't want to eat at the hotels with the fresh seafood options on the beachside restaurants available nightly. Lack of internet access is an issue but you can walk down the road a few minutes and use (a very slow) connection at an internet café on the same road.

  • Stayed November 2008
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OwenLondon30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, VA
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 May 2009

We stayed in one of the standard rooms for 2 nights. The view was terrific, the room clean, and the bathrooms clean and modern.
The staff was exceptionally friendly and very attentive. We had to leave for our train at 5 am...before the restaurant opened for breakfast. They let us order food the night before and delivered it to our room at 4 am!
The rooftop restaurant was fabulous...the views from there are unbeatable and the food was delicious.
Highly recommended to anyone visiting Varkala.

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gt5309a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
1 review
Reviewed 16 April 2009

The best part about the hotel was the location of room ..

The window opens at See face .. The Dinning and the Hospitality ..

  • Stayed December 2008, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank anandagrawal0123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hindustan Beach Retreat

Property: Hindustan Beach Retreat
Address: Papanasam Beach | Janardhanapuram PO, Varkala 695141, India
Phone Number:
Region: India > Kerala > Thiruvananthapuram District > Varkala
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Varkala
#3 On the Beach Hotel in Varkala
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hindustan Beach Retreat 3.5*
Number of rooms: 27
Official Description (provided by the hotel):
Varkala. The new tourist destination in God's Own Country, Kerala. It is 55 km North of Thiruvananthapuram accessible by road NH-47 via Kallambalam. By train, Varkala is a station from where a short drive by taxi will get you to Hindustan Beach Retreat. Hindustan Beach Retreat is a venture of the reputed Hindustan Textiles Group based in Kannur since 1939. We have 27 well appointed rooms each one with a spectacular view of the Arabian Sea giving you the luxury of the solitude that you can enjoy with the sounds of nature. · Accommodation o Standard Room - 12 (6 king size + 6 twin bed) o Executive Room (Balcony) - 12 (10 king size + 2 twin bed) o Suite Room (Balcony + Living Room) - 03 (3 king size) · Food o Nothin' Doing - The Restaurant near the Pool Side o Wait'n Watch - Coffee Shop on the Roof Top o Slow motion - The Bar. O Room service - 24 Hrs.· Swimming Pool with Jacuzzi (costumes a must) · Kid's Pool · 100 Seater Conference Hall · Turtle - The Souvenir Shop · Travel Desk · Beautiful Lawn · Wi-fi Internet · Television/Cable · Mini-bar· Telephone · Library · Turtle Bay - The Spa · Coffee makers· Doctor on call. ... more   less 
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Also Known As:
Hindustan Beach Retreat Varkala, Kerala

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