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“An oasis after a very long car ride”
Review of Hotel Chandela

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Hotel Chandela
Ranked #3 of 24 Hotels in Khajuraho
Certificate of Excellence
Reviewed 3 August 2014

A lovely, quaint hotel. Rooms were clean and well maintained. Ours opened out on to the pool, which was ideal. Very good bathroom with huge shower. Gardens very pleasant. Two lovely staff in the spa gave massages - Incredibly cheap and well received after such a long journey. The restaurant was of an equally high standard and the waiters were very friendly. Laundry was delivered within hours ready for the next leg of the journey. I wish I could have stayed longer.

Room Tip: Opening out to the pool is ideal.
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Bev15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarayanSinghBhayal, General Manager at Hotel Chandela, responded to this reviewResponded 13 August 2014

Dear Guest,

Thank you for sparing your time for updating your experience on Trip Advisor.
We are overwhelmed to read your kind words of appreciation for our product and service.

It is our constant endeavour to provide our guests with the highest level of comfort and to make their stay truly memorable. We do hope you will continue to provide us with more opportunities to be of service.

Thank you and regards,

Narayan Singh Bhayal
General Manager
Hotel Chandela Khajuraho
Airport Road, Khajuraho - 471606
Distt Chhatarpur Madhya Pradesh , India
T+91 7686 272355 3300 I F +91 7686 272366
M+91 9685009999
E mail: narayan.bhayal@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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277 - 283 of 743 reviews

Reviewed 20 July 2014

Yes, the hotel is bit old but very well maintained - every service offered is working well including billiards, bar and the pool. I hired the bycycle from the hotel and roamed around. Room, which I stayed in, was contemporary setting, facing the pool. Personally, I like the old Taj hotel designs rather than the new contemporary designs ! Lobby is very large with a few shops.

As it was summers some of its outdoor dining was shut. Restaurant food is awesome - they will prepare any dish for you in the menu if not available in the buffet - try the bundelkhandi thali. Most importantly, it is Taj service from gate to gate- warm and awesome. Icing on the cake - an early checkin at 8am and late checkout at 5pm - can you beat that.

Location - 1 km from Western temple complex, which is an easy walk. I suggest you to hire a auto rick to see the eastern temples as they are scattered and worth seeing.

Room Tip: Pool facing are better. Eat in the hotel as quality of food is not good outside (but your choice).
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  • Stayed: May 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank LazyoneBird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarayanSinghBhayal, General Manager at Hotel Chandela, responded to this reviewResponded 13 August 2014

Dear Guest

It was an absolute pleasure having you stay with us.

We cannot thank you enough for taking time to update your experience on Trip Advisor. Your time and praise is overwhelming and precious to us.

We are delighted to read your review and sincerely thank you for your encouraging and kind words of praise for our product, restaurants, food and services.

Your compliments have been shared with the entire team, for whom it will be great source of inspiration.

It is our constant effort to ensure we meet up with the services, facilities and products that our guests have come to expect from us. Feedback such as this will encourage us to strive for even higher standards of service.

We thank you once again for your appreciative feedback and look forward to having more opportunities to be of service to you.

Regards,
Narayan Singh Bhayal
General Manager
Hotel Chandela Khajuraho
Airport Road, Khajuraho - 471606
Distt Chhatarpur Madhya Pradesh , India
T+91 7686 272355 3300 I F +91 7686 272366
M+91 9685009999
E mail: narayan.bhayal@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

The hotel is ideally located. It ticks all the boxes from a facilities point of view. Like some others have reviewed, everything is dated. The hotel definitely needs an overhaul, and quickly!

The staff is very friendly. Food is above average.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Santhosh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarayanSinghBhayal, General Manager at Hotel Chandela, responded to this reviewResponded 4 July 2014

Dear Guest,

Thank you for giving us another opportunity to be of service to you during your visit to Khajuraho.

The team and I sincerely are grateful for your time taken in posting your feedback on Trip Advisor.

We are happy to read you liked the facilities and services at the hotel.


It is our endeavour to provide our guest with the highest level of comfort and to make their stay memorable and your appreciation is indeed rewarding.

I thank you once again for this review of our hotel and look forward to the delight of having more opportunities to be of service to you.

Thank you,

Yours sincerely,

Narayan Singh Bhayal
General Manager
Hotel Chandela Khajuraho
Airport Road, Khajuraho - 471606
Distt Chhatarpur Madhya Pradesh , India
T+91 7686 272355 3300 I F +91 7686 272366
M+91 9685009999
E mail: narayan.bhayal@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

Unfortunately our tour company booked us in and had I have known what I know now I would have asked to be moved. Service was poor, room was full of bugs, I know it is India, but you can control it for the best. We had no hot water and having spent 6 hours in a car on Indian roads was looking forward to a hot shower. Biggest issue however was the food, we ate in the restaurant in the evening, thought I would have a change from Thali so ordered a Margarita Pizza, sorry sir Pizza oven not working!! So ordered a Tuna Sandwich, took one bite and realized what a mistake that was. Breakfast the following morning was unappetizing, I had finished my Paratha by the time they bought my eggs.

Overall my recommendation would be don't stay there.In particular as it was more expensive for meals and drinks than any other hotel we stayed at yet such poor service

Stayed: June 2014, travelled as a couple
2  Thank Bob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarayanSinghBhayal, General Manager at Hotel Chandela, responded to this reviewResponded 4 July 2014

Dear Guest
Greetings from Hotel Chandela, Khajuraho.
At the outset I would like to thank you for taking your valuable time in sharing your kind feedback.
We deeply regret not being able to come up to your expectations and live up to our own standards.
This is a small to note to assure that we have noted your constructive feedback and we promise to take corrective actions at our end. It is our constant endeavor to provide the finest of products and services. We would like to assure you that all steps will be taken to ensure a memorable stay of yours in future.We value your patronage and I am confident that you would provide us another opportunity to be of service to you and experience the gracious hospitality and the services provided by Hotel Chandela, Khajuraho.
I look forward to meet you during your next stay with us at Khajuraho.
Regards,
Narayan Singh Bhayal
General Manager
Hotel Chandela Khajuraho
Airport Road, Khajuraho - 471606
Distt Chhatarpur Madhya Pradesh , India
T+91 7686 272355 3300 I F +91 7686 272366
M+91 9685009999
E mail: narayan.bhayal@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

Very friendly staff and although some of them must have seen many summers in their lives, they were superb in terms of work standards and efficiency. Always helpful and always going the extra mile. Made us very comfortable. We enjoyed our stay there. This is an old property and the lobby looks like a typical tourist office with souvenir, handicraft and book stalls and one end opens to the spa and pool areas. The lobby is spacious, but a bit jaded and they struggle during summers to keep the place cool. It was sizzling hot in there. Kids and families would enjoy the spacious property and we used their freely available bicycles to go around the property. Flora and fauna were in abundance and we enjoyed the space. Pool was nice. Spa, although not flashy had a good masseur who did a fantastic job. 5/5 for all staff.
Stayed in a junior suite garden view in June (12-14) that had a window ac as well which helped beat the 46 Degree heat. Appreciate the quick thinking manager there.
Bathroom was neat and comfortable. The rooms were nice and very comfortable for three people. Breakfast 3.25/5, in room dining 3.7/5 Will stay again.
One advise if you are coming from Lucknow by road. Do not take the NH86. 145 kms of the roads are atrociously bad especially after Kanpur. Check with the hotel for a better route.

Room Tip: Visit Khajuraho temples in the morning around sunrise and you should finish by two hours. Saves you...
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  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AjSilverblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarayanSinghBhayal, General Manager at Hotel Chandela, responded to this reviewResponded 4 July 2014

Dear Guest,

Thank you for sparing your time for updating your experience on Trip Advisor.

We are overwhelmed to read your kind words of appreciation for our service.

I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration. We are happy to note your spa experience was wonderful. The team was also pleased to know that their efforts were so well appreciated.

It is our constant endeavour to provide our guests with the highest level of comfort and to make their stay truly memorable. Appreciation such as yours increases our motivation to achieve the expectations that our guests have of us.

We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to be of service.

Thank you and regards,
Narayan Singh Bhayal
General Manager
Hotel Chandela Khajuraho
Airport Road, Khajuraho - 471606
Distt Chhatarpur Madhya Pradesh , India
T+91 7686 272355 3300 I F +91 7686 272366
M+91 9685009999
E mail: narayan.bhayal@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

I must compliment the hotel staff for their outstanding services given to us during our stay. Food was excellent. Each point of contact was too good & everyone ready to help you instantly. The best part was the GM of the hotel ensured that we were comfortable. The people at reception was very friendly, my four year old daughter spent most of her time with the front desk people like Pooja, Mukesh & Deepak. Very customer friendly. Restaurant staff Debashish, Yadav was very friendly.

Room Tip: Good view of the pool & easy access to the pool from the room.
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  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Aruna1232014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarayanSinghBhayal, General Manager at Hotel Chandela, responded to this reviewResponded 23 June 2014

Dear Guest,

Thank you for sparing your time for updating your experience on Trip Advisor.
We are overwhelmed to read your kind words of appreciation for our product and service.

Your positive sentiments have been shared with the team. I am sure this will go a long way to motivate them further to keep up the high levels of guest services.

It is our constant endeavour to provide our guests with the highest level of comfort and to make their stay truly memorable. We do hope you will continue to provide us with more opportunities to be of service.

Thank you and regards,

Narayan Singh Bhayal
General Manager
Hotel Chandela Khajuraho
Airport Road, Khajuraho - 471606
Distt Chhatarpur Madhya Pradesh , India
T+91 7686 272355 3300 I F +91 7686 272366
M+91 9685009999
E mail: narayan.bhayal@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

Excellent hospitality and the full breadth of Taj services. Hotel is let down by tired architecture with 80s vibe. Hotel s clean but rooms are quite small. It feels very corporate and slightly soulless. But the taj service standard is well maintained.

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Rachaelwallach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarayanSinghBhayal, General Manager at Hotel Chandela, responded to this reviewResponded 13 June 2014

Dear Guest,

Thank you for taking time to write about Hotel Chandela, Khajurho.

We are delighted that you enjoyed staying at the hotel and that we met service expectations.

Your positive sentiments have been shared with the team. I am sure this will go a long way to motivate them further to keep up the high levels of guest services.

We have noted your feedback about the old look of the interiors and will take corrective action.Thank you again for writing about us.
Warm Regards

Narayan Singh Bhayal
General Manager
Hotel Chandela Khajuraho
Airport Road, Khajuraho - 471606
Distt Chhatarpur Madhya Pradesh , India
T+91 7686 272355 3300 I F +91 7686 272366
M+91 9685009999
E mail: narayan.bhayal@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Chandela

Address: Khajuraho 471 606, India
Region: India > Madhya Pradesh > Chhatarpur District > Khajuraho
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Khajuraho
#1 Best Value Hotel in Khajuraho
#2 Luxury Hotel in Khajuraho
Price Range: £46 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Chandela 4.5*
Number of rooms: 94
Official Description (provided by the hotel):
Hotel Chandela, a haven of tranquility, welcomes you to discover the historical temple town of Khajuraho. The exquisite 1000 year old temples at Khajuraho, graced with sensuous and sublime sculptures, are World Heritage Site. Hotel Chandela offers a choice of 90 elegantly furnished and well-appointed rooms including 5 luxurious suites. Wooden flooring, queen sized beds and writing table offer a touch of warmth to the interiors. All rooms enjoy refreshing garden or pool view. ... more   less 
Reservation Options:
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Also Known As:
Chandela Hotel Khajuraho

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