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“Royal Hotel” 5 of 5 bubbles
Review of Royal Orchid Central Pune

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Royal Orchid Central Pune
Ranked #25 of 221 Hotels in Pune
Pune, India
1 review
“Royal Hotel”
5 of 5 bubbles Reviewed 5 June 2014

Just stayed here for one Night .It was a great experience with this hotel.service & other staff is also very good & well groomed.
The food is also very good.
The staff is very co-operative.....looking fwd for the next visit.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mahamuni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this review, 6 June 2014
Dear Ms. Mahamuni,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

We are delighted to learn that your overall stay at the hotel was excellent and that the hotel suited your needs perfectly.

I have also shared your feedback with the team and our associates, which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

We look forward to having you stay with us in the future again.

Kind Regards

Vikas Passi,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

913 reviews from our community

Traveller rating
    540
    297
    55
    12
    9
See reviews for
165
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492
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Bengaluru, India
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 June 2014

Just stayed here for one Night, And as usual as all the Royal orchid Hotels this was also a pleasant one. The service was very good, the Rooms were pretty clean and the Food was very good. Its Located in Kalyani nagar which is a very convenient location. The Staffs were very courteous and friendly. Overal it was a very good stay.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Avj85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this review, 5 June 2014
Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property and patronizing hotels of our group.

We are delighted to learn that your overall stay at the hotel was excellent and that the hotel suited your needs perfectly.

I have also shared your feedback with the team and our associates, which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

We look forward to having you stay with us in the future again.

Kind Regards

Vikas Passi,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 June 2014

We have stayed in this great hotel for 3 weeks, It is located in a good area of the city, the rooms have all the amenities you may need, has a swimming pool and gym and treatment staff is incredibly good. As for the food, I must say that the restaurant terrace the Tiger is one of the best places to eat in Pune, do not leave Pune without trying it.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank aheredes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this review, 5 June 2014
Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

We are delighted to learn that your overall stay at the hotel was excellent and that the hotel suited your needs perfectly.

I have also shared your feedback with the team and our associates, which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

We look forward to having you stay with us in the future again.

Kind Regards

Vikas Passi,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

I always stay here when i,m in Pune conducting business and the rooms, food and service are second to none
I would recommend this hotel to fellow business travellers and families on holiday in the region

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dawnredman879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this review, 6 June 2014
Dear Mr. Redman

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

We are delighted to learn that your overall stay at the hotel was excellent and that the hotel suited your needs perfectly.

I have also shared your feedback with the team and our associates, which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

We look forward to having you stay with us in the future again.

Kind Regards

Vikas Passi,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
85 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 27 May 2014 via mobile

Stayed for two days , overall is good . Nice buffet spread for breakfast with a personalised at home feeling and good service .
All departments were outstanding from food n beverage to spa housekeeping
But :
Only the telephonic operator at front office needs to improve etiquette , and not say ya fine etc !!! Team front office must improve , and not use casual jargon , like I needed to go to khadki and wanted to know the confirm that . The staff literally used appalling jargon : " you go straight and take a left " man " " . This lingo was appalling . I will think of staying a second time provided these guys improve . Pls brief strictly .
Staff can't use such jargon in a guest area with a guest ...

  • Stayed February 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank a12b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this review, 29 May 2014
Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

The complaint as mentioned by you has been earnestly taken up with the concerned department and we shall ensure that your next stay is absolutely comfortable. We sincerely apologize for the inconvenience caused to you.

Your feedback is very important and has further motivated us to ensure that we provide a consistent level of product quality and service to all our valued guests always.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

Looking forward to welcoming you back to Royal Orchid Central, Pune.

Kind Regards

Vikas Passi,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashik, India
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

This is a real royal hotel. Was a great experience with this hotel .
I was there for 1 week and was already feeling like home there .
I was very comfortable from the first day itself. I recommend every one to visit this hotel if you are in pune

Stayed April 2014, travelled with friends
Helpful?
Thank MrKhan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this review, 28 May 2014
Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

We are delighted to learn that your overall stay at the hotel was excellent and that the hotel suited your needs perfectly.

I have also shared your feedback with the team and our associates, which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

We look forward to having you stay with us in the future again.

Kind Regards

Vikas Passi,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
4 of 5 bubbles Reviewed 26 May 2014

The reception staff (Komal) was very Courteous and helpful. The rooms were comfortable and clean. The service needs a little attention as it was very sluggish near the swimming pool area. Overall it was a pleasant stay.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nirengogri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this review, 28 May 2014
Dear Mr. Gogri,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

We would like to mention that your concerns regarding the slow service at Pool side is well noted and we will ensure that the corrective measures would be taken to improve our services and facilities upto the expectations.

Your feedback is very important and has further motivated us to ensure that we provide a consistent level of product quality and service to all our valued guests always.

I have also shared your feedback with the team and our associates, which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

Looking forward to welcoming you back to Royal Orchid Central, Pune.

Kind Regards

Vikas Passi,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Orchid Central Pune

Property: Royal Orchid Central Pune
Address: Kalyani Nagar Marisoft Annexe | Marisoft Annexe,, Pune 411 014, India
Region: India > Maharashtra > Pune
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Pune
#8 Business Hotel in Pune
#18 Luxury Hotel in Pune
Price Range (Based on Average Rates): £
Hotel Class:4 star — Royal Orchid Central Pune 4*
Number of rooms: 115
Official Description (provided by the hotel):
Royal Orchid Central, Pune is one of its kind and a landmark in itself. With its close proximity to the airport, railway station and commercial areas, it is sure to become the hot spot for travellers and executives. ... more   less 
Reservation Options:
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Also Known As:
Royal Orchid Central Pune Hotel Pune

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