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Royal Orchid Central Pune
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Reviews (1,018)
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All reviewstiger trailvalue for moneycentral punebusiness tripbusiness class hotelroom servicecomfortable stayswimming poolhotel is locatedcoffee shopsecond homekoregaon parkbuffet spreadcheck in was smoothexcellent stayexcellent hotelmini bar
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636 - 641 of 1,018 reviews
Reviewed 8 June 2014

This hotel at Kalyani Nagar Pune, is well located and very near to the airport. It is a modern property and classified as a luxury life style hotel. It is designed in a manner to appeal to the today's generation on the move. The color scheme which is vibrant is worth a special mention. The rooms are well maintained well and neat and clean. The stay offered is very comfortable with cozy furniture, clean and crisp linen and gleaming bathroom fittings.
The conference rooms are small in size and one gets a cramped feeling. The food the writer tasted was palatable but nothing remarkable
The staff is not well trained and many can not communicate in any Language known to the writer (English or Hindi).
Overall experience satisfactory.

  • Stayed: June 2014, travelled on business
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1  Thank mecherionthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this reviewResponded 10 June 2014

Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your feedback about your visit to our property .

We are delighted to learn that your overall stay at the hotel was comfortable and that you have liked our product whilst your concern regarding the food quality and the staff communication are well noted and we will ensure that the corrective measures would be taken to improve our services upto your expectations.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

We look forward to having you stay with us in the future again.

Kind Regards

Vikas Passi,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Just stayed here for one Night .It was a great experience with this hotel.service & other staff is also very good & well groomed.
The food is also very good.
The staff is very co-operative.....looking fwd for the next visit.

  • Stayed: June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Mahamuni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this reviewResponded 6 June 2014

Dear Ms. Mahamuni,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

We are delighted to learn that your overall stay at the hotel was excellent and that the hotel suited your needs perfectly.

I have also shared your feedback with the team and our associates, which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

We look forward to having you stay with us in the future again.

Kind Regards

Vikas Passi,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

Just stayed here for one Night, And as usual as all the Royal orchid Hotels this was also a pleasant one. The service was very good, the Rooms were pretty clean and the Food was very good. Its Located in Kalyani nagar which is a very convenient location. The Staffs were very courteous and friendly. Overal it was a very good stay.

  • Stayed: July 2013, travelled as a couple
    • Value
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Thank Avj85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this reviewResponded 5 June 2014

Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property and patronizing hotels of our group.

We are delighted to learn that your overall stay at the hotel was excellent and that the hotel suited your needs perfectly.

I have also shared your feedback with the team and our associates, which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

We look forward to having you stay with us in the future again.

Kind Regards

Vikas Passi,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

We have stayed in this great hotel for 3 weeks, It is located in a good area of the city, the rooms have all the amenities you may need, has a swimming pool and gym and treatment staff is incredibly good. As for the food, I must say that the restaurant terrace the Tiger is one of the best places to eat in Pune, do not leave Pune without trying it.

  • Stayed: May 2014, travelled on business
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1  Thank aheredes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this reviewResponded 5 June 2014

Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

We are delighted to learn that your overall stay at the hotel was excellent and that the hotel suited your needs perfectly.

I have also shared your feedback with the team and our associates, which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

We look forward to having you stay with us in the future again.

Kind Regards

Vikas Passi,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

I always stay here when i,m in Pune conducting business and the rooms, food and service are second to none
I would recommend this hotel to fellow business travellers and families on holiday in the region

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank dawnredman879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this reviewResponded 6 June 2014

Dear Mr. Redman

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

We are delighted to learn that your overall stay at the hotel was excellent and that the hotel suited your needs perfectly.

I have also shared your feedback with the team and our associates, which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

We look forward to having you stay with us in the future again.

Kind Regards

Vikas Passi,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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