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farzana726

Fab experience

5.0 of 5 bubblesReviewed 8 Dec 2017
We had an amazing experience during our stay at Westin Pune. The staff was very friendly, helpful, they went out of their way to make our stay a memorable one. We dined at most of the F&B outlets and must say the food was very tasty. The entire experience matched up to our expectations and more.
Date of stay: December 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
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Reviews (2,687)
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Reviewed 8 December 2017 via mobile

Definitely recommended to one and all.
The Westin Pune has been there for almost 5 years but it was my first opportunity to visit them. And I must say I was pleasantly surprised and impressed. The location is so nice, that part of the experience I enjoyed was because of the ambiance. It was raining that day and I was happily enjoying a meal sitting with a lovely view in right in the middle of on the most busy signals – Kalyani Nagr. What also earned my respect for Sumit who was attending to me from their team, was the presence of mind to serve me small portions keeping in mind that I need to taste a lot since it was a buffet. Job well done Sumit!! Starters are the best start of any meal but they really fill you up if you do not take care of the portion size. Main course didn’t impress me much here.

I am seriously going back to taste their Jala Rotis of Live Counters. As they are the best served here so far. One point which I definitely would like to make note of is the friendliness of the rest of the staff like Sruthi and Kanika who looked overall. Great experience.

Date of stay: December 2017
Trip type: Travelled with family
Thank YoshidaT25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nishantagarwal16, General Manager at The Westin Pune Koregaon Park, responded to this reviewResponded 11 December 2017

Dear Guest,

Renewed Greetings from The Westin Pune Koregaon Park!

Thank you for taking the time to share your wonderful experience, we thoroughly appreciate your feedback. I am very pleased to hear you had an excellent stay from start to finish and your kind words regarding the hotel and facilities are warmly received.

I look forward to welcoming you again to experience bespoke services and unmatched hospitality.

Best Regards

Nishant Agarwal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

This hotel is one of the best in Pune, Korgaon Park. All the offices and educational institutes are nearby. This hotel is actually one of the best properties of Starwood, now Marriott. If you want excellent cuisine you will have the best with lot of signature dishes. The rooms are absolutely luxurious and follows the best industry practice. Be it a business trip or your vacation it gives you best of both the worlds. As per my experience I did not find a single thing for which I complain. The hotel staff is well trained and know how to please their guests.

Date of stay: July 2017
Trip type: Travelled on business
Thank Abhishek c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nishantagarwal16, General Manager at The Westin Pune Koregaon Park, responded to this reviewResponded 11 December 2017

Dear Guest,

Thank you for choosing to stay with us, I’m delighted that you enjoyed every moment of your stay at the hotel. We not only believe in delivering bespoke services but also creating timeless memories. I'm so pleased to hear the encouraging remarks about our associates, as well as how flawless the service was.

We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel.

It would be our pleasure to have you return and we hope it is very soon.

Best Regards

Nishant Agarwal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

What I really like is when the hotel makes an effort to ensure that my food preferences are very smooth and up-to my choice. Being completely honest I had no idea what to expect from the hotel as I was visiting here for the first time. The hotel is huge which is a great bonus and because the best way to see a city view is to see through the room. Always find the best way to explore a new property is through their food and services.

Food is a beautiful melody of Indian cuisine especially at Kangan. Even If you're vegan this is heaven for you. Personally can't get enough of the chocolate gulab Jamuns.
MEntioning few of the staff and their services which were exceptionally great.

Kanika- Thank you for all the quick arrangements for our anniversary dinner at Kangan with your team. Exceptional ambience and cake and flowers. Appreciate very much.

Rahul Chaudhary- Thank you for taking care of our guests from abroad at The House Of Medici. Thanks for accommodating our requests.

Last and the least, Breakfast at Seasonal Tastes was great. Rahul parkhad thanks for your assistance and knowing our allergic preference before hand. And kunal from front office for a speedy check in and check out.

Exceptional. Fantastic. Memorable stay.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank Chetan P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nishantagarwal16, General Manager at The Westin Pune Koregaon Park, responded to this reviewResponded 11 December 2017

Dear Guest,

Greetings!

We feel truly honored when our guests take out the time to acknowledge and appreciate our efforts on this forum. Our associates always go above and beyond to take care of our guests and we are happy to know their endeavor yielded such a positive experience. Your kind compliments and recommendation will truly inspire them to work with the same dedication.

Thank you again for sharing your wonderful hospitality experience on this forum. We hope you will join us again soon. Meanwhile, do stay updated with our offers and events by following our social media channels.

Best Regards

Nishant Agarwal
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017

We loved this hotel and specially the staff. They made my dads birthday very special and responded to every request promptly. The breakfast buffet was excellent and the rooms are great. We would definitely stay here again.

Date of stay: December 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank kashp2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nishantagarwal16, General Manager at The Westin Pune Koregaon Park, responded to this reviewResponded 11 December 2017

Dear Guest,

Greetings!!

Thank you for choosing to stay with us and sharing your appreciative feedback. I am glad to learn that you had a memorable stay at the hotel.

I look forward to welcoming you again to experience bespoke services and unmatched hospitality.

Best Regards

Nishant Agarwal
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017

I spent in The Westin Pune Koregaon Park three months during my business trip and I must say that for most of time I felt almost like at home. Room was spacious enough, always clean and any requests were resolved in timely manner.
Staff was very friendly and helpful and I would like to say special thanks to:

Mandeep and Harsh from business lounge - after long day in the office you made my days. You are professionals and can take care of anyone.
Rohit from Seasonal Tastes - always smiley and helpful, it was pleasure to have breakfast when you were there
Chief Shafique (sorry if I am misspelling) - always open for any requests and suggestions, I still remember your butter chicken with garlic naan!
Satish from travel desk/concierge - hotel car was always waiting for me when I needed to go to the office or airport, never had to wait or ask for anything.

Date of stay: July 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Mateusz L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nishantagarwal16, General Manager at The Westin Pune Koregaon Park, responded to this reviewResponded 8 December 2017

Dear Guest,

Greetings!

We feel truly honored when our guests take out the time to acknowledge and appreciate our efforts on this forum. Our associates always go above and beyond to take care of our guests and we are happy to know their endeavor yielded such a positive experience. Your kind compliments and recommendation will truly inspire them to work with the same dedication.

Thank you again for sharing your wonderful hospitality experience on this forum. We hope you will join us again soon. Meanwhile, do stay updated with our offers and events by following our social media channels.

Best Regards

Nishant Agarwal
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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