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“Excellent Stay”

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Keys Prima Hotel Parc Estique
Ranked #24 of 222 Hotels in Pune
Certificate of Excellence
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438 reviews from our community

Traveller rating
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    52
    21
    14
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75
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Chennai, Tamil Nadu, India
Level Contributor
126 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 March 2014

European feel in the martha world, well anointed with amenities and easy to locate for all visitors. The rooms are comfortable and clean. Facilities are adequate for decent sleep and freshening bath. Airport drop and pick was fast and efficient. Breakfast is enjoyable especially the made to order eggs. Uncovered soaps, finicky faucets and rolled towels did not add flavor to a good bath.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ravishanr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
67 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 March 2014

This was my second stay at this hotel (first time 3 years ago), it seems to be under new management. During check in, the desk clerk tells me that they need to take my photo. I said this is done by Indian immigration officers upon arrival at the airport. I asked to talk to the Manager. A lady came out saying it was required for all foreigner by police orders. I told her I have been to India at least 15 times and stayed at some 50 hotels and never had this happening. They could not show me the police order. I refused to go through this procedure and they did not insist any further. I informed of this matter to the people I was visiting, They promised to have their legal department look into this insulting procedure.

The hotel itself looks worn, including the furniture in the room and the breakfast room. The room is large as well at the bathroom. Most of the TV channels were Indian, only found BBC of the International channels. Breakfast was OK, including some Indian dishes. The staff at the breakfast room looked unhappy or uninterested in being helpful. Could not use the swimming pool, the water too cold. There is a huge construction site next to the hotel generating permanent noise throughout the day.

After the episode I went through and quality of service I would certainly not return to nor recommend this hotel. I found it funny that they display a panel from Trip Advisor on their Front Desk showing marks of a 'very good hotel'.
There are are least 5 or 6 hotels (4 and 5 stars) lined up along the same avenue. I am sure they would be very choice...

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adm496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coimbatore, India
2 reviews
Reviewed 1 March 2014

Excellent service. Wonderful service..soacious rooms..excellent staff..helpul n cooperative....goof for budiness stay..free airport transfers..excellent food..near to airport..near to malll...nice location..satisfactory stay...complementary breakfast..enjoyed fabulous lunch

Room Tip: Book on trip advisor
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smk245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dev K, General Manager at Keys Prima Hotel Parc Estique, responded to this review, 26 March 2014
Dear Guest,

Thank you for sparing time to review us on Tripadvisor. My team and I are happy that you enjoyed your stay at Keys Klub Hotel Parc Estique.We look forward to welcoming you back on your next visit to Pune.

Best regards

Dev Kumar
General Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vadodara, India
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 February 2014

Nice and courteous front desk. Comfortable bed. Breakfast quality and variety is okay. In total one of the good place to stay. complementary airport pickup and drop was pretty prompt on time. Be prepared to get surprised with upgardes. I got it.

Room Tip: Stay away from end rooms in the road side. Bit noisy in the night. Else it is quite nice one few min...
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PSGCHANDRU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dev K, General Manager at Keys Prima Hotel Parc Estique, responded to this review, 1 March 2014
Dear Guest,

Thank you for sparing time to review us on Tripadvisor. My team and I are happy that you enjoyed your stay at Keys Klub Hotel Parc Estique.We look forward to welcoming you back on your next visit to Pune.

Best regards

Dev Kumar
General Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jaipur, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 February 2014

a good clean hotel,good breakfast,very good service. My only concern is the bed smell in coridors. rooms were very good, ggod housekeeping,clean linen.Restaurent is very good and i can recomand business travellers to stay in this hotel.

Gajendra sharma,
Jaipur

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gajender_sharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dev K, General Manager at Keys Prima Hotel Parc Estique, responded to this review, 1 March 2014
Dear Guest,

Thank you for sparing time to review us on Tripadvisor. My team and I are happy that you enjoyed your stay at Keys Klub Hotel Parc Estique.We look forward to welcoming you back on your next visit to Pune.

Best regards

Dev Kumar
General Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 February 2014

Visited Pune for a corporate meeting. Stayed one night

Pros
> Location to the airport is a bliss. Just 5-7 minutes drive
> Free airport pick and drop is a big bonus
> Room size is decent , neat and clean
> Sometimes they give out upgrades depending on availability
> Food quality is decent and choices are plenty for the price
> Weekend offer of unlimited booze and snacks is killer, especially for the price of 699/-

Cons
> service speed is the slowest in the world. Order and be ready to wait for at least 35-40 mins

Special mention
> while there was no driver available for airport drop and since I was getting late for my flight, the head of security himself drove me to the airport and also helped me buy vada paos on the way. Thanks to Mr Deshpande for his calm assurance and making sure I reach the airport and my friends n fam back in Gurgaon get to eat vada paos

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FriendlyDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dev K, General Manager at Keys Prima Hotel Parc Estique, responded to this review, 28 March 2014
Dear Guest,

Thank you for taking the time to tell us about your experience at Keys Klub Hotel Parc Estique, Pune.

I am delighted to know that you appreciated the location of our hotel, rooms and the facilities of the hotel. Your appreciation is humbly received.

Your feedback regarding the service has been carefully noted and is being reviewed by our Food and Beverage Manager.

We look forward to welcoming you back on your next visit to Pune.


Best regards,

Dev Kumar
General Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Keys Prima Hotel Parc Estique

Property: Keys Prima Hotel Parc Estique
Address: near Giga Space, opp. Inorbit Mall, Viman Nagar, Nagar Road, Pune 411014, India (Formerly Keys Klub Hotel Parc Estique)
Region: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 222 Hotels in Pune
Price Range (Based on Average Rates): £
Hotel Class:4 star — Keys Prima Hotel Parc Estique 4*
Number of rooms: 115
Official Description (provided by the hotel):
A full service, centrally located innovative 4 star boutique hotel at Viman Nagar, Pune, India, within 5 minutes drive from Lohegaon International airport PNQ and Kharadi Magarpatta Tech Parks. Location is 10 minutes from the railway station, Pune city center and industrial belts of Ranjangaon and Sanaswadi. A smart luxury hotel with 24 hour room service, central air conditioning, swimming pool, gymnasium, a beauty salon and health spa, and 8 banquet venues for meetings, parties and conferences. By far the best boutique hotel in Pune, it is small and beautiful with only 115 exclusive rooms, full service apartments and suites, each equipped with 32 inch plasma TV, well stocked mini bar, in room safe. A specialty restaurant, Lava at The rooftop, Blinque the Asian Tapas Bar and Aubergine, the Global Cafe and 24 hour coffee shop are very popular amongst the city's elite. ... more   less 
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