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“Was much better earlier..”

The Four Fountains Spa - Bhandarkar Road, Pune
Ranked #2 of 52 Spas & Wellness in Pune
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Attraction details
Owner description: The Four Fountains Spa is India's first chain of affordable health spas. We offer spa therapies for de-stressing, de-toxification, immunity and beauty for men and women. Our therapies include more than 20 Indian and international massages, body polishes, body wraps and facials. Our spas are located in Mumbai, Pune, Aurangabad, Goa and Manali.
Pune, India
Level Contributor
31 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
“Was much better earlier..”
Reviewed 25 July 2012

I recently went for an appointment - back massage and foot reflexology.
I am a regular visitor to the Bhandarkar road branch for the last 2 years and have seen the quality they offered in the beginning which was exceptional, however, of late, i have been facing some problems -
1. The lady massaging had long nails and the poking is not a pleasant feeling at all
2. The towels were wet (before i could use them)...again not a pleasant feeling at all
3. Despite repeated instructions to the lady to keep the pressure low, the pressure was too high..
4. Insistence on buying a membership card before and after the massage

So instead of a stress free massage, i now have a sore back.
I will definitely think twice about going there now. Not a pleasant experience at all, especially since i know and have personally experienced the quality they are capable of delivering.
It used to be excellent in the beginning.

Visited July 2012
Helpful?
2 Thank Neha39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TFFS, Public Relations Manager at The Four Fountains Spa - Bhandarkar Road, Pune, responded to this review, 19 August 2014
Dear Neha, apologies for the delayed reply. We are sorry for the inconvenience caused. We have made a note of your complaint and our operations team will look into the matter. Please provide us your email ID, so that our spa representative can get in touch with you. Thanks :)
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31 reviews from our community

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Date | Rating
  • English first
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English first
Pune, India
Level Contributor
24 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“Good Deal”
Reviewed 28 January 2012

I keep going here coz this is the best budget spa in this area! The massages are not out of the world (coz I've experienced some) but are decent enought to put you out of stress! I keep going back.. and would obviously recommend that others try atleast once.

Visited October 2011
Helpful?
2 Thank Aparna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TFFS, Public Relations Manager at The Four Fountains Spa - Bhandarkar Road, Pune, responded to this review, 19 August 2014
Dear Aparna, we are glad to know that your experience at the spa was a pleasant one and we look forward to welcoming you back soon. Thanks :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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