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“Awesome 5 star hotel in Pune-Booked via Travelguru.com”
Review of The Orchid Pune

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The Orchid Pune
Ranked #34 of 225 Hotels in Pune
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Awesome 5 star hotel in Pune-Booked via Travelguru.com”
Reviewed 30 July 2014

Pune is an awesome destination for students and the working class. Recently I was here on a business trip and booked my stay at The Orchid, Pune. Bookign my stay was extremely easy and convenient with the user friendly booking engine and payment gateway. The facilities and the warm hospitality that I was offered at this hotel are worth making note of. Breathtaking luxurious interiors with a beautiful atrium added to the charm and beauty. The conference hall was also well-equipped with Wi-Fi connectivity for business events. The huge swimming pool was like a relief after a long and hectic day at work. A well-organized bar also had all the concoctions I needed to unwind and relax. I would suggest you to book your stay at this 5 Star Hotel in Pune and enjoy a lavish once in a lifetime experience.

Room Tip: All the 220 rooms are good.
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  • Stayed May 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank 850semab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review, 9 March 2015
Dear Guest,

It is always a pleasure to have you at our hotel and we sincerely thank you for patronising us and also taking your valuable time out to review us on Trip advisor.

Thank you for appreciating our hotel, hospitality services and our pool. We humbly accept your good compliments and wishes for our hotel and staff. We are happy that you were satisfied with our services and had good stay when you visited us.

Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you.

Look forward to having you with us again and serving you better in the near future.


Kind Regards

Ayushi Shukla
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • Any
English first
Ahmedabad
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 11 July 2014

We stopped over for a night at the Orchid pune on a recent road trip. The hotel was ideal for us as it is easily accessible on the Mumbai- Pune highway and helped in avoiding the city traffic.

Check- in and check out was speedy. Rooms are spacious and well maintained. The bathroom in the room was ample and clean. We had dinner as well as breakfast at the restaurant and found the food to be good. The buffet breakfast menu was elaborate with enough options. The hotel shares some of its facilities like swimming pool and restaurant with the other hotel (VITS Hotel) located in the same complex managed by the same group. All in all its an ideal option if one intends to stay close to the highway.

  • Stayed April 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank rags_av
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review, 9 March 2015
Dear Guest,

Thank you for patronising The Orchid and taking your valuable time out to review us on Trip advisor.

We are glad that you liked our hotel, rooms and our hospitality services. We also thank you for appreciating our food at our restaurants .

Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you.

Look forward to welcome you again in the near future.

Kind Regards

Ayushi Shukla
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 May 2014

Nice place to stay and especially with the people involved in IT. This is ideally located on Mumbai-Bangalore Highway and Very close to Hinjewadi (IT Parks and all). Had a great time, rooms were simply awesome and staff was very humble and always there to help. Food was amazing and specially there mid night buffet. Stay at this place will be worth.

Room Tip: Take any room, any floor but do try there mid-night buffet.
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnasJafri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review, 9 March 2015
Dear Mr. Jafri,

It was indeed our pleasure to have you at our hotel and thank you for taking your valuable time out to review us on Trip advisor.

We are glad that you enjoyed your stay here and that you liked our hotel, location, our hospitality services and staff as well as food. Thank you for your appreciation and we are happy that you had a pleasant stay with us .

It is our constant endeavour to improve our services and facilities so that esteemed guests like you have a comfortable and enjoyable stay. We will share your review with our entire team so as to motivate them to provide even better service in future.

Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you.

We look forward to welcoming you again and assuring you of our best services at all times.

Kind Regards

Ayushi Shukla
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
110 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 27 May 2014

Hotel claims to be 5 star property while except rooms and pool there is nothing. Even hotel only has 1 rtesturant . there are 2 hotel VIITS and orchid which are internally connected and serve each other customer. Pool is also not well maintained to the level of 4 star hotel.
Hotel doesn't have any game room or recreation facilty for kids . Only rooms are perfect though not at par with 5 star .

Please don't expect any 5 star luxusrious as far as hotel ammnieties are concned. Food (Lunch/ breakfast/ dinner) was ok, which we did in VIITS resturant. At the price offered it was value for money.
Staff ok, rooms clean.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abhishekm_India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review, 9 March 2015
Dear Guest,

Thank you for staying at our hotel and taking your valuable time out to review us on Tripadvisor.

We are glad that you found our food value for money and you liked our rooms . Thank you for your appreciation.

We regret sincerely for the unpleasant experience you had at our pool side . We apologise for the inconvenience and discomfort caused to you and that you could not enjoy your stay due to hotel facilities were not as per your satisfaction. We will take corrective measures in regards to your comments on Hotel facilities and amenities.

Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you.

Look forward to having you with us again and serving you better in the near future.

Kind Regards

Ayushi Shukla
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thane, Maharashtra, India
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 14 May 2014

It was a 1 night stay in this great hotel. We were on our way to Malvan from Mumbai and stayed here as a stopover since it is a long drive from Mumbai. Check-in was at 2:00 pm and we reached around 1:30 pm but were promptly given a room.

As mentioned we were given a welcome drink on arrival. Check-in was smooth and was completed in 5 mins. We selected this hotel since it is bang-on the Pune Bangalore highway which could give us easy access to the highway without venturing in Pune city and could save precious time.

Food was average to a little above. We had taken the buffet lunch and dinner, but the popular dishes were not the part of the buffet menu. Food taste is strictly average, but since there is no option nearby, its best to have food in the hotel. Single dish-plates are very costly, but are expected to be, since it is rated as a 5 star hotel.

The room allotted to us was a pool facing one on the first floor. Nothing great to see outside the window, but we were not much concerned on this. Rooms are big enough, beds are soft and clean. Bathrooms are good and clean. Overall a good hotel to stay.

I would recommend this to all, especially those who are using Pune as a stopover to continue their onward journey.

Hope this helps.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pushkaraj_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review, 9 March 2015
Dear Mr. Pushkaraj,


Thank you for staying at our hotel and taking your valuable time out to review us on Trip advisor.

We are glad that you liked our hotel,location and our hospitality services.

We regret that you did not enjoyed our buffet Lunch and Dinner. We will surely look into this and improve the quality and variety of the buffet.

Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you.

We look forward to having you with us again and serving you even better in the near future.


Kind Regards

Ayushi Shukla
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 May 2014

The check in was smooth, the room allocated was great. Freshly cleaned, the courteous cleaning staff helped us settle in by pointing out to us where the extra pillows were, where the coffee maker was, the fridge, everything. We were supplied with extra soaps and towels without asking for them. All in all, just perfect to stay, the courteous staff made our 2 nights stay as comfortable as it would have been in our own house.

Room Tip: Any room is as comfortable as it can get. Well cooled, the AC doing its job perfectly.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amogh44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review, 27 May 2014
Dear Mr.Amogh,

Greetings from Orchid Hotel Pune!!!

We thank you for choosing to stay with us and also for sharing your detailed stay experience here on TripAdvisor.

It pleases us to learn that you were satisfied with our service areas and facilities offered. Thank you for your kind acknowledgement of our foods. We will definitely have check on this and same will be conveyed to our team.

Orchid Hotel, Pune is known for ‘taking an extra step’ and providing our guests with great experiences.

We thank you for your valuable feedback and recommendation and hope to have the pleasure of serving you again at Orchid Hotel, Pune.

If in the meantime there is anything I can do for you please feel free to let me know directly.

Regards
Team , The Orchid Pune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Navi Mumbai, India
1 review
Reviewed 7 May 2014

We took a stop here to make our 8 year old son eat his dinner. We were welcomed by their super warm staff in their indian restaurant. There was buffet dinner but as only my son was hungry, we ordered one sabzi from live counter with a paratha. Also we ordered fresh lime juice and one burger for us. They were very friendly and each of their staff member is trained very well in hospitality. They do 'Namaskar' and even their security is very polite, warm and humble.

To our extreme surprise, when the bill has come, they did not charge of my kid's food. It is not always about money, it is about experience and the overall feel to your guest - and they were quite perfect in this. I want to thank them for their gestures and all the warmth they have shown. I would have been still happy and writing the same review if if they have charged, but by doing this, they have done exceptionally outstanding gesture. Thank you for your excellent service! And awesome staff members!

Room Tip: I have not been to room, did not stay there.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Priya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review, 9 March 2015
Dear Ms. Priya,

We thank you for taking time to update your experience on TripAdvisor. Your time and praise is overwhelming and precious to us.

We are grateful for your fantastic review and sincerely thank you for your kind words of praise on our product, staff and services.

Your compliments have been shared with the entire team who were delighted to note that their efforts were so well recognized. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service.

At The Orchid, it is our endeavour to ensure that every guest leaves as an ambassador of our hotel.


Kind Regards

Ayushi Shukla
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Orchid Pune

Property: The Orchid Pune
Address: Adjacent to Chhatrapati Shivaji Sports Complex | Pune Bangalore Highway,Mhalunge,Balewadi, Pune 411045, India
Region: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 225 Hotels in Pune
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Orchid Pune 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
The Orchid & Convention Centre - An Ecotel Hotel in Pune. This 350- room hotel is strategically located off the Pune Bangalore Highway and adjacent to the Chhatrapati Shivaji Sports Complex making easy reach of business & leisure traveler to stay. All the guest rooms are fully air conditioned with Wi-Fi internet access, attached bath, telephone and television. The Orchid is an ideal base for visiting areas such as Hinjewadi IT Park, Baner, Aundh & Pimpri Chinchwad. The Boulevard - 24 hours coffee shop serves delicious Indian, Continental and Asian cuisine with a fine selection of spirits & wines. The hotel offers banqueting and conventional space of upto 73,000 sq.ft. making it ideal for large social and corporate gatherings and product launches. ... more   less 
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