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Sheraton Grand Pune Bund Garden Hotel
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Reviews (1,277)
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Reviewed 8 January 2014

Stayed for the second time at Le Meridien hotel Pune. As I said in the title, it is a business good hotel, but certainly not great one. It just suffices your stay needs, but doesn't excite you with rooms, service, lobby, and even restaurants. The Italian restaurant is still fine.

Breakfast is bad.

  • Stayed: February 2013, travelled on business
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Thank MagicCarp8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded 13 January 2014

Dear Guest,

Greetings from Le Meridien Pune!

We thank you for opting to stay with us and providing us with your valuable feedback. Though we strive to offer a delightful experience to our guests at Le Meridien Pune, it is disappointing to learn that your stay with us was not perfect. We have taken a note of your concerns and have shared the same with the team concerned. We assure you that the next time you check-in with us you will have a pleasant experience.

We look forward to welcoming you back with amended services and facilities in the near future.

Best Regards,
Jaswinder Narang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

The hotel is, basically, very good. However, if you happen to stay there on Wednesdays and over weekends, you will face the effect of extremely loud music from the discotheque. The sound travels to some rooms and effects ones sleep.
The roof-top restaurant is great for a relaxing evening.

Room Tip: Avoid staying in this hotel on Wednesdays and over weekends. They have a discotheque which is horribly loud and the sound travels to some of the rooms (like it did to the room I stayed in). Sleeping, then, becomes a near impossibility.
  • Stayed: December 2013, travelled on business
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1  Thank deepak_pandya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded 3 January 2014

Dear Guest,

Greetings from Le Meridien Pune!

We are happy to read your review and to learn about the various aspects of your stay with us. It makes us glad to note that we could please you with our service and amenities and that you had a relaxing gastronomic experience at our restaurant.

Le Meridien Pune strives to attain the perfect balance between old-world grandeur and contemporary comfort and guest reviews like yours help us to understand our services better. We have taken a note of your concern in regards to the unwanted noise and we assure to make necessary amends at the earliest.

Once again, we thank you for your patronage and look forward to welcoming you with another enriching stay experience.

Best Regards,
Jaswinder Narang
General Manager

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Reviewed 30 December 2013

Excellent choice for stay in Pune. Located in the heart of city, just on the back side of Rly Stn, it is one of the oldest and best property in Pune. The location is perfect, pretty amazing and spacious with all sort of facilities. Rooms are good, neat and clean, carpets are clean and shining, restaurant is good and amazing, staff is very helpful and curtious. Food is very good. Top floor restaurant and pool in amazing. One would love to stay here. I stayed on several times over here and always find it very fascinating!!

  • Stayed: March 2013, travelled on business
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Thank PrateekCABM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded 3 January 2014

Dear Guest,

Greetings from Le Meridien Pune!

We would like to thank you for your continued patronage and kind words that has elated the mood of the entire team.

Centrally located, Le Meridien Pune seamlessly blends old-world charm with modern comfort and provides a perfect sanctuary to leisure as well as business guests. It makes us glad to note that our central location, world-class amenities and bespoke service added value to your stay. At our hotel, we offer an assortment of culinary delights and we pleased to receive your appreciative remarks about our dining outlets. We have also shared your kind appreciation about our service standards with the entire team and they are happy to have their endeavors acknowledged on this public forum.

We thank you again for staying at our hotel in Pune. It has always been a privilege to play your host and we look forward to a long and fruitful relationship.

Best Regards,
Jaswinder Narang
General Manager

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Reviewed 25 December 2013

I stayed here first time 4 months back. I really like the hotel and the services provided expect for a lazy lethargic approach at the restaurant on the lobby level. Now a days a, I use these hotel for most of my stays at Pune and stayed here for 4-5 times. The room top restaurant is a must try!. It’s a good place to dine. Really a good and cozy place to stay.

  • Stayed: December 2013, travelled on business
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Thank Praito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded 28 December 2013

Dear Guest,

Greetings from Le Meridien Pune!

We thank you for staying with us and sharing your experience.

We are happy to learn that you were impressed with our hotel and the services that we had on offer. We are glad to know that you enjoyed dining at our rooftop restaurant that serves authentic North Indian cuisine in a charming al fresco setting with dazzling views over the city’s skyline.

We have noted your concern and have sensitized our associates about the same which will ensure a delightful stay when you visit us next.

Once again, thank you for the review and for staying with us at Le Meridien Pune.

Best Regards,
Jaswinder Narang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2013

The hotel is nicely decorated. The bed and mattress are nicely comfortable. They skimp on towel service, though (just ask for more). They have a nice breakfast with its own Japanese corner. Indian food choice is limited. They have a dosa counter; but it is buried behind the Japanese counter. No waiter will order it for you. You have to order it yourself at the counter. Some of the waiters are poorly trained. The hotel will charge you Rs 1000 to pick you up at airport. But at the airport, a prepaid taxi will cost you only Rs 350. They will drop you from hotel to airport for Rs 1000. But a t-taxi point to point will cost you only Rs. 145. They have a nice work-out facility with available trainers.

Room Tip: Ninth floor room would give you easy access to the roof and also to the gym on the 8th floor.
  • Stayed: December 2013, travelled as a couple
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Thank natecnco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded 23 December 2013

Dear Guest,

Greetings from Le Meridien Pune!

We thank you for sharing your valuable feedback on this public portal.

Built to evoke a royal Indian Palace, our hotel is a perfect balance between old-world grandeur and contemporary comfort. We are glad you found the ambiance meeting your desired standards. Your kind words about our professional trainers at the gymnasium are a source of inspiration for them.

I have shared your concern with the team in the kitchen and we will make sure to make necessary amends at its earliest. Also, I would like to mention that the pricing of our transfer facilities is according to the industry standards.

We thank you once again for checking-in with us and look forward to offer you a perfect Le Meridien experience on your next visit.

Best Regards,
Jaswinder Narang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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