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“the hotel is comfortable enough”

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Sheraton Grand Pune Bund Garden Hotel
Ranked #5 of 221 Hotels in Pune
Certificate of Excellence
Chengdu, China
1 review
“the hotel is comfortable enough”
4 of 5 bubbles Reviewed 8 August 2014

All in all, it is a very good choice. I feel very comfortable and relaxing, and exactly like what you see on their website. I have stayed alomst one month, I enjoy a variety of fruit, sausages and toast for breakfast.There is a restaurant on the top floor which can supply the authentic India food to you. The hotel's location is very near from my company. The only flaw is that sometime there is a power failure for just few minutes.

Room Tip: Higher floors have less A/C unit noise
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jing C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this review, 13 August 2014
Dear Guest,

Greetings of the day!

Many thanks for your patronage and taking time out to review our hotel; it was a pleasure to be your host.

It is indeed a pleasure to receive such wonderful rating on this forum which is a testimony of our unsurpassed hospitality. We, at Le Meridien Pune strive to offer impeccable services with an array of excellent dining options. Chingari is our rooftop restaurant which serves authentic Indian cuisine and has been lauded by many of our patrons. Your words of appreciation have been communicated to the team and they are grateful for the same.

We are glad that our location and offerings added value to your stay and we look forward to serving you again.

Best Regards,
Jaswinder Narang
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,095 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
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English first
istanbul
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 7 August 2014 via mobile

I stayed 2 nights for business purposes.
Hotel Location is good
Unfortunately it is placed right across the train station which makes part of the Rooms being exposed to train noise Especially annoying Towards morning.
On top of that i was very Unfortunate to have a room where nearby was a renovation work by hotel management. Flying over long distances, i trled to sleep over the noices of hammer and drills but i was not successfull.
Hotel in general is old but Food is Moderate.
The last bad thing was the late pick up of the hotel service which forced me to wait 20 minutes over mid night.
So, think Twice.....

Stayed August 2014
Helpful?
Thank Hakango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this review, 12 August 2014
Dear Guest,

Thank you for sharing your insightful feedback with us.

We have gone through your feedback and regret the inconvenience faced by you. It is good to know that the location of our hotel was at par with your expectations but we are disappointed to have failed to deliver on other aspects. Your concerns have been noted down and will be shared with the relevant teams to prevent such instances in the future.

We hope that this experience does not put you off from visiting our hotel when next in Pune.

Hope to see you soon.

Best Regards,
Jaswinder Narang
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kochi (Cochin), India
Level Contributor
83 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

The rooms are very comfortable and can have a god sleep. But the view from the room in the morning is not much, because you will be seeing a railway station. The restaurants offer good selection of food. In fact one of the restaurants, where the breakfast was served is under renovation. Looking forward to see the renovated one during my next visit. the staff are very friendly and eager to serve you, expect few who are found to be new recruits or trainees. The behavior of such people are found to be not acceptable. For example, during my previous stay they couldn't find my personal details in their system but this time they could.
The lobby is great and well decorated especially in the evening. The gym is well equipped but cannot expect much from the trainer.

Room Tip: Ask for rooms in upper floor
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank epsreekumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this review, 12 August 2014
Dear Guest,

Greetings of the day!

Thank you for sharing your experience on this forum.

Le Meridien Pune offers a visual treat to its patrons with its opulent décor and features excellent accommodation options, state-of-the-art amenities and various dining avenues. It is nice to receive your kind remarks about the different facets of our hotel and our entire team is grateful for the same. You could visit our rooftop restaurant, Chingari, on your next visit and sample some authentic Indian cuisines. Your feedback has been noted and shared with the associates.

Once again, thank you for endorsing our products and services; we look forward to your repeated patronage.

Best Regards,
Jaswinder Narang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
India
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 28 July 2014

If you like hotels which are dates with good artifacts, good place to be. However, if you are like me who does not prefer noise while sleeping it is best avoided. The hotel is situated next to the Pune railway station where you can hear the horns of trains passing throughout the night. Pune station is a very busy one with many trains passing through it. I could not sleep at all hence staying in a hotel was defeated.
Food, not so gr8 and quantity is not sufficient. Breakfast options are ok.
The ambience (except the noise) in the hotel is amazing. Gym is functional but equipment is very old and it opens at 6.30 a.m. (not 24 hours open). The lobby part is great.
What makes up for all the issues is the excellent staff in the morning who made it up. Just FYI do not go for the non-smoking rooms (which is mandatory for me) as they are station facing.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Smart_Traveler_2K10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

My 3rd stay at le Meridien Pune and so far the best ever. The staff are friendly, efficient and always on hand to help with whatever you need. The restaurants are excellent, you can have buffet style meals, full a la carte Italian food or the restaurant on the roof is perfect for authentic Indian food. The hotel knows your likes and dislikes very quickly so you are left with impression that you are their VIP customer. Even the chap who cleans my room knows I prefer earl grey tea so I have extra tea bags, small touches that make all the difference. The hotel is in the centre of Pune opposite the railway station, so if you like trains the rooms facing the station are perfect. It's not a trendy hotel but a 5 star hotel with a French feel about it and one you can relax in and feel pampered. The gym is well equipped, the spa is very good, having tried the salon downstairs I can recommend that also.

Room Tip: Ask for a room facing away from the station,
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this review, 30 July 2014
Dear Guest,

Greetings from Le Meridien Pune!

It is great to know about your wonderful experience and to know that our services made your stay fantastic. Thank you for staying with us and bestowing us with wonderful rating.

Embracing the traditional Indian hospitality in our services, we treat every guest with utmost warmth and courtesy. It is nice to know that we could weave pleasant memories right from the start till the end. At our hotel, guests can retreat in our luxurious rooms and savor a variety of delicacies at our dining outlets. Our team in the kitchen strives hard to please the palate of the most discerning diners and your special appreciation has motivated them.

We thank you for endorsing our products and services on this forum and recommending us to fellow travelers. We look forward to your repeated patronage.

Best regards,
Jaswinder Narang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bogmalo Beach, Goa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 23 July 2014

Stayed in June 14. A full service 5 Star Property.. A tad dated but luxurious rooms. Room service super efficient and portion sizes quite big. Very friendly staff. Awesome breakfast spread !!! Don't expect much of a view from the rooms.

  • Stayed June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Raj-Resorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this review, 28 July 2014
Dear Guest,

Greetings of the day!

Thank you for your patronage. We are happy to read your wonderful review on this forum and to know that you found our offerings in sync with your expectations.

Le Meridien Pune offers a visual treat to its patrons with its opulent décor and features excellent accommodation options, state-of-the-art amenities and various dining avenues. It is nice to receive your kind remarks about the different facets of our hotel and our entire team is grateful for the same.

Thank you for endorsing our products and services in this forum; we look forward to your repeated patronage.

Best Regards,
Jaswinder Narang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris
1 review
5 of 5 bubbles Reviewed 10 July 2014

The service in this hotel is benchmark, great hospitality, excellent restaurant and nice and clean rooms. Special thanks to Mrs. Ruddha - she organized to buy a souvenir outside business hours. I will come back!

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Oliver W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this review, 28 July 2014
Dear Guest,

Greetings from Le Meridien Pune!

Many thanks for your patronage and taking time out to review our hotel; it was a pleasure to be your host.

It is indeed a pleasure to receive such wonderful rating on this forum which is a testimony of our unsurpassed hospitality. We, at Le Meridien Pune strive to offer impeccable services with an array of excellent accommodation option, state-of-the-art amenities and various dining avenues. Our entire team, especially Mrs. Ruddha thanks you for acknowledging our products and services and looks forward to welcoming you back.

We greatly value your patronage and would like you to stay in touch with us through Facebook and Twitter.

Best Regards,
Jaswinder Narang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grand Pune Bund Garden Hotel

Property: Sheraton Grand Pune Bund Garden Hotel
Address: Bund Garden Road, Pune 411001, India (Formerly Le Meridien Pune)
Region: India > Maharashtra > Pune
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Pune
#4 Spa Hotel in Pune
#4 Luxury Hotel in Pune
#9 Romantic Hotel in Pune
#13 Family Hotel in Pune
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Grand Pune Bund Garden Hotel 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Le Meridien Pune Hotel Pune
Pune Le Meridien

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