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Sheraton Grand Pune Bund Garden Hotel
Ranked #4 of 219 Hotels in Pune
Certificate of Excellence
Reviewed 26 August 2014

Stayed for 3 days. Was quite comfortable and good hotel. Breakfast is as always good at Le Meridian, Makes your day.
Was busy with work so could not explore much but rooms are comfortable and good.
Thnx
SK

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank SK_Always
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded 1 September 2014

Dear Guest,

Greetings from Le Meridien Pune!

We thank you for staying at our hotel in Pune and sharing your experience with other travelers on this forum.

Le Meridien Pune blends old-world grandeur with contemporary comfort and provides a stay par excellence to business as well as leisure travelers. Our breakfast spread has become a favorite among our patrons, and we are glad to know that you, too, were impressed with it. We also thank you for your kind remarks pertaining to our room and hope you would visit us again to enjoy our eclectic and world-class offerings that you couldn’t explore during your recent stay.

Thank you again for summing up your experience on this public platform. The entire team at our hotel looks forward to welcoming you soon and wishes you all the best for all your endeavors.

Best Regards,
Jaswinder Narang
General Manager

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705 - 711 of 1,192 reviews

Reviewed 20 August 2014

Very good stay as promised. I went with my family - that includes 2 kids. The staff were very polite, it was very important for them that we are happy. Room service was so prompt - it was amazing!!!
The kids were swimming in the rain - for them that was so much fun!!!
And for foodies like me - breakfast is very important. It was huge the spread and of they did not have an item which we wanted on the table they'd promptly make it for us.

The staff made sure (each one of them) that we were pampered. Imagine every time we stepped out of the room they'd come in and make sure the beds were made again and the room cleaned again. With kids in the room they can be really messy. But they'd come in and clean it up again and again.

Thank you for a happy memorable stay.

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank shirinlalkaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded 25 August 2014

Dear Guest,

It was a pleasure to welcome you and your family at Le Meridien Pune.

I along with my entire team am happy to receive your kind words of appreciation and to know that you had a memorable experience. We understand the importance of travelling with little kids and so glad that you were well-looked after by our associates.

Thank you for your review and look forward to offer unmatched hospitality on your next visit.

Best Regards,
Jaswinder Narang
General Manager

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Reviewed 19 August 2014

All in all, this was very good choice. Though this was business trip but I was with my wife and baby. We feel very comfortable and relaxing, and exactly like what you see on their website. We stayed for 12 days, we enjoy a variety of fruit (especially my baby) and delicious Indian breakfast .The hotel's location is very near from my company. The only flaw is that sometime there is a power failure for just few minutes.

  • Stayed: August 2014, travelled on business
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Arun S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded 25 August 2014

Dear Guest,

Greetings from Le Meridien Pune!

Thank you for choosing to stay with us on your recent trip to the city. We are glad to know that our service offerings fell at par with your expectations.

At our hotel in Pune, we endeavor to strike the perfect balance between old-world grandeur and contemporary comfort. Located close to the airport and commercial hubs, we are a preferred choice amongst business as well as leisure travelers and your review is a perfect endorsement for the same. Having said this, we regret that you were inconvenienced due to the power failure and assure you that measures will be taken to avoid this in the future.

Thank you for your custom. Look forward to welcoming you and your family on your next visit to Pune.

Best Regards,
Jaswinder Narang
General Manager

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Reviewed 18 August 2014

We had my sister in laws wedding here was great, booked a room n stayed for the night before wedding. Thank god I did! Best sleep ever! Top class hotel n room! My kinda high quality! Will love to stay again

  • Stayed: May 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank shahprk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded 21 August 2014

Dear Guest,

Greetings from Le Meridien Pune!

At the beginning, I along with the entire team would like to wish you and your family on this momentous occasion. We are glad that you enjoyed your time with us and found our amenities at par with your expectations.

Built to evoke a royal Indian Palace, Le Méridien Pune strikes the perfect balance between old-world grandeur and contemporary comfort. It’s a pleasure to know that you were impressed by our world of refined hospitality and to learn that you will visit us again.

Thank you for your custom and look forward to welcoming you soon.

Best Regards,
Jaswinder Narang
General Manager

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Reviewed 11 August 2014

I have been lucky enough to spend a business trip being looked after impeccably by the best service staff I have come across in my career. Check in after a long journey was made easy by Elizabeths homely welcome and was very reassuring after a long day. The rooms are comfortable and spacious and well kept twice daily. Seema, James and Prachi are outstanding and really go out of their way to make sure you get anything you should need. Ruddha, Rashimi and Rachi are a welcoming friendly face after a long day at work and a sight for sore eyes. Mr sahu is a true gent and an excellent host and his barman dyneshwar and vivek have made my stay a real pleasure as well as all the breakfast and dining staff. The staff really are the best and most outstanding feature of this establishment and I would implore you to give it a try. I will miss their care and attention to detail after departing :)

Room Tip: There is a train station near the far end of the hotel so if staying with children request a room aw...
See more room tips
  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank GiovanniHelguardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded 13 August 2014

Dear Guest,

Greetings of the day!

It is great to know about your wonderful experience and to know that our services made your
stay fantastic. Thank you for staying with us and bestowing us with wonderful rating.

Embracing the traditional Indian hospitality in our services, we treat every guest with utmost warmth and courtesy. It is nice to know that we could weave pleasant memories right from the start till the end. We would like to assure you that we stay committed to offer our guests similarly comfortable and memorable experiences, Le Meridien hotels are globally recognized for distinctive services that offer our guests an inspiring and engaging experience. Your special appreciation has been communicated to the teams and they are grateful for the same.

We thank you for endorsing our products and services on this forum and recommending us to fellow travelers. We look forward to your valuable patronage.

Best regards,
Jaswinder Narang
General Manager

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Reviewed 8 August 2014

All in all, it is a very good choice. I feel very comfortable and relaxing, and exactly like what you see on their website. I have stayed alomst one month, I enjoy a variety of fruit, sausages and toast for breakfast.There is a restaurant on the top floor which can supply the authentic India food to you. The hotel's location is very near from my company. The only flaw is that sometime there is a power failure for just few minutes.

Room Tip: Higher floors have less A/C unit noise
See more room tips
  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
Thank Jing C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded 13 August 2014

Dear Guest,

Greetings of the day!

Many thanks for your patronage and taking time out to review our hotel; it was a pleasure to be your host.

It is indeed a pleasure to receive such wonderful rating on this forum which is a testimony of our unsurpassed hospitality. We, at Le Meridien Pune strive to offer impeccable services with an array of excellent dining options. Chingari is our rooftop restaurant which serves authentic Indian cuisine and has been lauded by many of our patrons. Your words of appreciation have been communicated to the team and they are grateful for the same.

We are glad that our location and offerings added value to your stay and we look forward to serving you again.

Best Regards,
Jaswinder Narang
General Manager

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Reviewed 7 August 2014 via mobile

I stayed 2 nights for business purposes.
Hotel Location is good
Unfortunately it is placed right across the train station which makes part of the Rooms being exposed to train noise Especially annoying Towards morning.
On top of that i was very Unfortunate to have a room where nearby was a renovation work by hotel management. Flying over long distances, i trled to sleep over the noices of hammer and drills but i was not successfull.
Hotel in general is old but Food is Moderate.
The last bad thing was the late pick up of the hotel service which forced me to wait 20 minutes over mid night.
So, think Twice.....

Stayed: August 2014
Thank Hakango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienHotel, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded 12 August 2014

Dear Guest,

Thank you for sharing your insightful feedback with us.

We have gone through your feedback and regret the inconvenience faced by you. It is good to know that the location of our hotel was at par with your expectations but we are disappointed to have failed to deliver on other aspects. Your concerns have been noted down and will be shared with the relevant teams to prevent such instances in the future.

We hope that this experience does not put you off from visiting our hotel when next in Pune.

Hope to see you soon.

Best Regards,
Jaswinder Narang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grand Pune Bund Garden Hotel

Address: Bund Garden Road, Pune 411001, India (Formerly Le Meridien Pune)
Region: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Pune
#4 Luxury Hotel in Pune
#4 Business Hotel in Pune
#9 Romantic Hotel in Pune
#13 Family Hotel in Pune
Price Range: £92 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Pune Bund Garden Hotel 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Le Meridien Pune Hotel Pune
Pune Le Meridien

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