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“Nice Guest Service” 4 of 5 bubbles
Review of Vivanta by Taj - Blue Diamond

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Vivanta by Taj - Blue Diamond
Ranked #13 of 221 Hotels in Pune
Certificate of Excellence
Las Vegas, Nevada
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice Guest Service”
4 of 5 bubbles Reviewed 21 November 2013

The food was good. Rooms were nice and clean. Very pleasant service. Help desk was excellent and very responsive. But rooms not upto expectations as it could have much more as a 5 star. Rest the guest service is excellent. No match for that.

  • Stayed October 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aabiaz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,049 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (179)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Jhansi, India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 November 2013

Was on a family trip and stayed for two nights. Reception was warm and all my details on the arrival card were ready as this was my second visit. Staff is efficient and soft spoken. Required several small things that were taken care of with a smile. Dinner and Breakfast was lavish at Latitude. It was nice to eat next to the swimming pool. Will come back again soon.

Room Tip: Take a pool facing room on the first floor. Its quiet and has a good view.
See more room tips
  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NeoSp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluediamondPune, General Manager at Vivanta by Taj - Blue Diamond, responded to this review, 6 December 2013
Dear Guest,

We are delighted to know that your experience at Vivanta by Taj Blue Diamond, Pune was a memorable one. We would like to thank you for taking your time out to write a review and given your feedback about the property and services.

We are happy to learn that we were able to live up to your expectation. Your words of appreciation have been conveyed to the concerned team members.

We look forward to welcoming you back to Vivanta by Taj Blue Diamond on your next visit to Pune and assure you of our best services and attention at all times.


Warm regards


Mahipal Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TA IL
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 10 November 2013 via mobile

Stayed last week for one night. Service in this hotel was truly excellent.Had several small requests that were taken care of efficiently and pleasantly.

Breakfast was excellent and very nice to eat outside by the swimming pool. I will definitely stay at this hotel again during my next trip to Pune.

Stayed November 2013, travelled on business
Helpful?
Thank Realtraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluediamondPune, General Manager at Vivanta by Taj - Blue Diamond, responded to this review, 6 December 2013
Dear Guest,

Thank you very much for posting your reviews about your experience at Vivanta by Taj Blue Diamond, Pune.

It is heartening to know that you enjoyed your stay with us & we could take care of your requests . We are glad to know that you enjoyed your breakfast by the poolside and found our services and facilities to your satisfaction. Thank you for your kind words of appreciation.

The team at the hotel is looking forward to welcome you back to Vivanta by Taj Blue Diamond, Pune..
Warm regards


Mahipal Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 10 November 2013

I had stayed at this hotel twice on my business trips to Pune. The staff is friendly and professional. Rooms are big and spacious,comfortable bedding. The support staff along with fast room service impressed me.

Room Tip: All the rooms are good
See more room tips
  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Naman R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 9 November 2013

Stayed at this property for 5 days in October from 7-11. Since it is an older property, the rooms and corridors do smell musty and the carpets look worn. But it is a very clean place. Rooms are pretty good with nice pleasing furnishings.

Best part about this place is the variety of food options available. The breakfast buffet is excellent with so many options and such good service. I would definitely recommend the restaurant 'mystic masala' for a taste of the regional cuisine. Latitude offers a very good 'vada pav' as well as a great pasta.

The service and hospitality at this place was commendable- very polite staff. Fitness center is a good one with all the necessary equipment.

Two issues i had: Even though they say that it is a 24/7 fitness center, u have to inform them ahead even if u wish to use it around 10 pm. And when i had to go at 9.30 pm one of the days for a 30 minute workout, the person in-charge at the place was grumpy about it.So why not just put the actual times for which they would like the fitness center to be used?
Also, at the reception, they took the entire five day room rent charges at the time of check-in. This wasn't done when I stayed with them in 2012 and is not done at other TAJ hotels where the credit card number is just noted and not charged. So that was a bit unexpected and annoying.
That said, for the great food, amazing service, I would still recommend this hotel.

Room Tip: Choose a room facing the swimming pool- pretty nice view!
See more room tips
  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 2pence_worth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 November 2013

I stayed at this hotel recently on a business trip to Pune. The hotel retains its personal touch and is well suited for family visits, Several features distinguish this hotel from others, the smiling and smartly attired ladies in the reception, the homely touch in organizing a CHAAT evening with a choice of all that you want to eat at an affordable price, the HAPPY HOUR at the bar with additional drinks offered for free and several such innovations. The Manager was very active going round the bar and restaurants and talking to guests with an easy familiarity. The only shortcoming was that the bar was fashioned out of a part of the lobby leading to a lack of privacy. However the manager informed that a new location for the bar was under construction. This hotel may not be the best business hotel in town but highly recommended for individuals who prefer a homely touch on their visits.

Room Tip: Take a roiew of the cityom on the upper floors with a v
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  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pratap S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 5 November 2013

The rooms are well appointed, the staff extremely friendly and courteous. My only peeve, the suite we had booked was supposed to be a 'non smoking' one, but were allotted one in the 'smoking' zone. Luckily it didn't smell and, though close to the main road, there was no disturbance from the noise of the traffic.
The food was delicious, and the breakfast spread sumptuous!
We stayed there through the Diwali holidays, 2/11 through 5/11/2013

Room Tip: Pool facing rooms are better. If you are not a smoker, make sure you get a 'non smoking' roo...
See more room tips
  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank garnetgirl_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vivanta by Taj - Blue Diamond

Property: Vivanta by Taj - Blue Diamond
Address: 11 Koregaon Road, Pune 411001, India
Phone Number:
Region: India > Maharashtra > Pune
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Pune
#9 Spa Hotel in Pune
#9 Family Hotel in Pune
#12 Luxury Hotel in Pune
#13 Business Hotel in Pune
Price Range (Based on Average Rates): £
Hotel Class:5 star — Vivanta by Taj - Blue Diamond 5*
Number of rooms: 101
Official Description (provided by the hotel):
Explore the space that's right in the heart of Pune's business and entertainment areas. Just 5 km from the airport and 2 km from the nearest railway station. Drive in the Vivanta by Taj car delighting in backseat surprises (we're not revealing here). On arrival check out the soaring glass, fan shaped entry canopy cantilevered 25 feet above a sparkling new water feature. ... more   less 
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Also Known As:
Vivanta By Taj - Blue Diamond, Pune Hotel Pune
Taj Blue Diamond Pune
Taj Blue Diamond Hotel Pune

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