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“Good property, location and service”
Review of Sun-n-Sand Pune

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Sun-n-Sand Pune
Ranked #20 of 222 Hotels in Pune
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good property, location and service”
Reviewed 7 January 2014

Sun-n-Sand, Pune is one of the older hotels here, but the rooms were spacious large and looked rather new.
Good location.
We were here on a groupon deal, and were thrilled with the breakfast spread which was included.
Great personalised service during breakfast...would highly recommend this place for your stay in Pune

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BooOinky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Pune, responded to this review, 8 January 2014
Dear Guest,

Thank you for recommending Sun-n-Sand Pune and taking your time out to review us on Tripadvisor. I've shared your feedback with my team and it serves as a motivation to all.

My team and I look forward to welcome you again on your next visit to Pune!

Best regards,

Joseph A. Machado
Vice President & General Manager
Sun-n-Sand Hotel, Pune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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746 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (183)
Date | Rating
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English first
Stockholm, Stockholms Län, Sweden
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 January 2014 via mobile

First class service all way during our 3 night stay. Lovely breakfast and not to forget a fantastic dinner buffe' at a very competentive price.
I hade a problem with a tooth and the guest relation service got me a good dentist and drove me there 3 times to complete my treatmemt.

Stayed January 2014, travelled with friends
Helpful?
Thank Kapten_KORK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Pune, responded to this review, 6 January 2014
Dear Guest,

We are glad to note that you've had a pleasant stay at the hotel. Thank you for choosing Sun-n-Sand Pune and taking your time out to review us.

We would love to welcome you again on your next visit to Pune!

Best regards,

Joseph A. Machado
Vice President & General Manager
Sun-n-Sand Hotel, Pune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 January 2014

Staying at The sun n sand has been a beautiful experience because along with excellent rooms it also has very good service. Hotel possess a very happy and welcoming atmosphere. The room rates are also reasonable. .One has to stay at Sun-n-Sand Hotel, Pune to experience its beauty.

Room Tip: Corner suites are large and sunny"
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T0pd0wn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Pune, responded to this review, 6 January 2014
Dear Guest,

We are happy to note that you've had a pleasant stay at the Hotel. I've shared your review with my team and it serves as a motivation to all. It is quite helpful on your part to share room tips with fellow Tripadvisor users.

My team and I would love to welcome you again at Sun-n-Sand Pune!

Best regards,

Joseph A. Machado
Vice President & General Manager
Sun-n-Sand Hotel, Pune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lucknow, India
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 January 2014

During Month of Jan 14, happened to visit pune for official work and stayed @ Sun-n-Sand, Pune, as it is very close to airport. The location of the hotel is best, have proximity from all the major locations. The rooms are very clean. The room service is very prompt. Food was good, but only let down is the...

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rksinghlko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Pune, responded to this review, 6 January 2014
Dear Guest,

Thank you for choosing Sun-n-Sand Pune and taking your time out to review us on Tripadvisor!

We look forward to welcome you again.

Best regards,

Joseph A. Machado
Vice President & General Manager
Sun-n-Sand Hotel, Pune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 3 January 2014

This is a Good Hotel for stay. For the price what they are charging, the place is good. However, in the same range there are many options available. The difference is the brand. But calling this place a 5 star will be a big mistake. This in no way is a 5-star property. The rooms are good but the difference in the categories is not visible. Also what they show on the website and what they give is completely different, probably due to the recent changes. There are certain lapses in services in the restaurant. However, this could possibly be because of 31st December rush wherein the hotel was running at full capacity. The staff is quite considerate and very helpful. The property is aptly located and you can reach places like Camp, Koregaon Park, Viman Nagar, etc. within minutes. I feel the management needs to improve their service level and upgrade its facilities. Rest it is perfect for a peaceful stay.

Room Tip: The reservation desk says that the rooms on the higher floor are smaller than the ones on the lower...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RiddShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Pune, responded to this review, 7 January 2014
Dear Guest,

Thank you for the valuable comments posted by you on your recent stay at our hotel.

We have taken note of the points mentioned by you and will have the necessary issues addressed accordingly. The complaints as mentioned by you have been earnestly taken up with the concerned departments.

We sincerely apologize for the inconvenience caused to you especially regarding our restaurant services.

You will be pleased to know that the hotel's renovation work is currently in progress keeping in mind our constant endeavour to upgrade our product and service levels periodically. We would further like to inform you that we are also in the process of expanding the seating capacity of the restaurant so as to ensure we provide a smooth and relaxed dining experience to all our valued guests like you.

Your feedback is very important and has further motivated us to ensure that we provide a consistent level of product quality and service to all our esteemed guests always.

Assuring you of our best attention and services at all times, we look forward to having you again with us in the near future.

Best regards,

Joseph A. Machado
Vice President & General Manager
Sun-n-Sand Hotel, Pune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 January 2014

Change the Management & staff. Training & briefing for staff mandatory. Create a culture as benchmark for staff to practice.


The worst service ever. Even the lowest grade hotel would be better.
Staff does not take their customer seriously & doesn't value their customer.
Stay in much better hotels in Pune. St Lauren or Vivanta by Taj.
Room not cleaned before check in.
For simple slippers & Iron stand & Iron had to call them 3 times. Any service there had to be made 3 calls.
Totally unorganized staff.
Reception is unaware of the bookings done.
Reservations is a TOTAL MESS.
The worst hotel experience so far.
45 mins for an egg to be served that to after repeated reminders.
This is the reason Taj is a class apart!!
Even lower grade hotels like hotel Sapna on JM Road is way better & cleaner.
Never ever stay at Sun N Sand in Pune.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravellerTip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 December 2013

During Month of Nov’2013, happened to visit pune for my friend’s marriage and stayed @ Sun-n-Sand, Pune, as it is very close to airport.

The location of the hotel is best, have proximity from all the major locations. The rooms are very clean. The room service is very prompt.

Food was good, but only let down is the dining area is very small and too many tables cramped in a small space.

Value for Money.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABBI1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Pune, responded to this review, 30 December 2013
Dear Guest,

We are glad to note that you had a pleasant stay at the Hotel. Thank you for choosing Sun-n-Sand Pune and taking your time out to review us on Tripadvisor.

I've noted your comment regarding the dining area. We would like to inform you that we are currently in the process of expanding the seating capacity of the restaurant so as to ensure that we provide a smooth and relaxed dining experience to all our valued guests. Your feedback helps us enhance our services and provide a complete guest experience to all our guests.

My team and I would love to welcome you again at Sun-n-Sand Pune.

Best regards,

Joseph A. Machado
Vice President & General Manager
Sun-n-Sand Hotel, Pune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sun-n-Sand Pune

Property: Sun-n-Sand Pune
Address: 262 Bund Garden Road, Pune 411 001, India
Region: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Pune
#16 Luxury Hotel in Pune
#25 Business Hotel in Pune
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sun-n-Sand Pune 4.5*
Number of rooms: 139
Official Description (provided by the hotel):
Pune, the cultural capital of Maharashtra, also known as the “Queen of the Deccan” is an idyllic city with a blend of a glorious history and modern day capitalism. Sun-n-Sand Pune, situated in the heart of the city, offers easy access to the key business areas and tourist attractions. This five star hotel is located just 1 km from the railway station and 6 kms from the domestic and international airport. The hotel’s location also provides convenient access to the new business centers of Magarpatta and Kharadi. Sun-n-Sand Pune has on offer 139 tastefully appointed guest rooms and is equipped with state of the art Business Center, conference halls, indoor and outdoor banquet venues including the “Pool Deck” which is an open air venue by the poolside. "Kabab Hut," offering authentic Awadhi fare, along "Carrots & Celery, The 24 Hour Coffee Shop" are some of the popular outlets that the hotel houses. This five star hotel offers facilities such as an outdoor swimming pool, health club and gymnasium, Ayurvedic massage and complimentary unlimited high speed internet access from the guestrooms. ... more   less 
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Also Known As:
Sun n Sand Pune Hotel Pune
Sun n Sand Hotel Pune

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