Have stayed in this property more than a dozen times and yet keep penning down my experiences here, whenever I have something new to share.
My visit last month led me to meet a young and energetic new General Manager - Abhimanyu. Was touched by his endevour to personally meet as many guests as possible.
He asked me if there could be something which could improve my experience in that property. Spontaneously I shared with him that for some reason, none of the Trident properties have a health faucet in the washroom - something which many Indian guests would feel more comfortable with - including senior citizens. Since this seemed to be a design policy related issue, I was doubtful if it would result into any action.
I visited again last week and yo to my pleasure, I saw a gleaming health faucet installed in the wash room. Many thanks Abhimanyu, for keeping your word!
The dinner at the restaurant was great, with the Chef Suprakash dishing up a wonderful vegetarian platter coupled with a few local delicacies. This inspite of the limitation that the property has w.r.t. just one restaurant. However the focus on customer service makes up for the property related issue.
Another big positive worth experiencing is the fantastic garden that has the building set in, in the front. The garden is located behind the building and has a neat jogging / walking track - replete with colourful flower laden shrubs and fruit laden trees - many big mango trees as well.
And finally must mention the quick service provided at the front office by an able team led by Khushboo.
Thanks Team Trident Bhubaneswar! Kudos for the wonderful focus on customer needs.
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- Also Known As:
- Trident, Bhubaneswar Hotel Bhubaneswar
- Trident Hotel Bhubaneswar
- Hilton Bhubaneswar