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“Great hotel”

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Hotel Pleasant Haveli
Ranked #4 of 108 Hotels in Jaisalmer
Certificate of Excellence
Reviewed 6 August 2014

This was the best hotel we stayed in while in India (we stayed at 6). It is small, traditional (it's a haveli), romantic with great service and views. The room was big enough, the shower and bathroom were the best we had in India, the food was much better than at all the other hotels' restaurants (and I hated Indian food!). Bottled water was offered complimentary at all times during our stay. And location is also very good: it is in town, close to everything but not too close for the noise - and because of that the view from the roof restaurant is the best you can get as you can see both the entire town as well as the fort. While if you stay inside the fort you can only see the town. There is nothing to complain about. You can't go wrong with this one. It is just perfect!

Room Tip: All rooms are different in design and size, but all beautiful and charming.
  • Stayed: February 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank 33GGggb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 July 2014

This was one of the places I was looking forward to staying most out of mine and my husband’s 3 weeks in India, and as we would be there over Christmas it was even more special.

Email contact with Krishna beforehand was brilliant and he booked us into the big yellow room with a big window seat just as I’d asked for. The room was absolutely beautiful with Indian features, yellow decorations that went well with the yellow sandstone walls and the window seat was lovely to sit in and watch passersby on the street below. The bathroom was lovely and modern but the shower was a bit temperamental as it was boiling hot one time and only lukewarm the next. This didn’t discourage us though as the room alone was enough to make up for it. It’s quite cold in the desert at night but we had a big fluffy blanket to put over the bed which kept us warm.

I had a peek into the room next door which was pink and also beautiful but our yellow room was lot nicer and bigger :)

The staff were excellent. Naru, the manager, did everything he could to make us feel welcome and at home – giving us free bottled water, explaining how to get to the Fort which was only a short walk away, offering to look after our bags while we spent the night in the desert. He even arranged for room service for us, which they don’t normally do, as my husband was unwell.

I really loved this place and I feel so bad mentioning any negatives but there were a couple of things we couldn’t ignore.

The wifi is free but it is absolutely awful. There’s a different code for each floor but none of them seemed to work wherever we were in the building. The wifi in the rooftop restaurant was the worst which was a shame as it would have been lovely to sit out in the sun overlooking the city while catching up with things online. It only worked at times in the room but it seemed to be best on the ground floor by reception where I just about managed to Skype my family on Christmas Day with a shaky connection.

The other negative was the food. Even though the restaurant seems to have good reviews we didn’t find it good at all. The views of the Fort are lovely but even inside the restaurant it was freezing cold at night so we had to eat with our great big coats and scarves on. We ordered 2 types of chicken dishes and neither was good at all. The chicken was very chewy and the gravy was extremely watery and had no flavour. In fact, there was so little flavour that I couldn’t even tell the difference between the 2 different dishes. I tried the thali on another night and that wasn’t brilliant either, lacking in flavour and not much variety. After eating here it was also the only time that I had an upset stomach during the whole of our trip and my husband was also very ill. Obviously there are plenty of other places in town to eat but after the good reviews I’d read, the view of the Fort from the restaurant and it being convenient, I was very disappointed.

Like I said, I do feel really bad because mostly the hotel was wonderful. But because of the wifi and food I have to give it 4 stars instead of 5. Don’t let this discourage you from staying here though – if you can find somewhere else to eat and aren’t too bothered about internet (I stayed over Christmas Day 2013 so hopefully this will be fixed by now), then I really do recommend it as the room was absolutely beautiful and the hospitality couldn’t be faulted.

Room Tip: The yellow room with the window seat could not be any prettier
  • Stayed: December 2013, travelled as a couple
    • Location
    • Sleep Quality
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1  Thank MrsAylasAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

I'm late to review this Hotel...but I can't forget my experience with this Hotel...We (Me & My Wife) stayed here in Dec. 2013 for 3 Nights...I booked pink room in this hotel on the basis of TripAdvisor reviews...After We reached to Jaisalmer...Mr. Krishna (Manager) arranged riksha for us...and as soon as we are in Hotel...and we start spending time here...we come to know the good nature of all staff...specially Mr Krishna (Who took care of us for all of the time we were there)...Hotel premises...specially terrace (For evening sitting..such a Romantic experience)...They arranged Camel safari for us...only we and other one couple was there...we enjoyed our time there...and dinner which was prepared by local people...We explored Jaisalmer and had very good time there...when we were leaving for railway station...Mr. Krishna dropped us with his car...I really appreciate him for his good service...We miss Pleasant Haveli and Jaisalmer.

Room Tip: Book rooms on First floor...
  • Stayed: December 2013, travelled as a couple
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Thank MaNiSh k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

Everything about hotel was superb! Located outside of fort & close to restaurants and shops. Krishna, manager, & hotel staff were all excellent. Room was very clean & bed comfy for sleeping. Bathroom was big, clean, with excellent toilet & strong hot water pressure in shower. Excellent for the price we paid. Free flow bottled water, which is rare in India! Free wifi works well in room & rooftop eating area, which has an excellent view of surrounding area and fort! Highly recommend this hotel! We really enjoyed our stay because of Krishna - thank you!

  • Stayed: January 2014, travelled as a couple
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Thank LuuWongGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

This is a great choice in Jaisalmer. Don't waste time researching further: if you're looking for an excellent mid-range hotel, you just found it.

My train from Bikaner was late - I reached Jaisalmer at about 1.00am - but Krishna was waiting for me as promised (other passengers from the same late train were left high and dry by their hoteliers) and I was whisked to the Pleasant Haveli in no time.

My comfortable room was cool and clean, if compact, and everything worked (always worth noting!).

The Haveli is in a quiet, relaxed part of town but little more than a 10 minute walk from the fort. The rooftop terraces are delightful with fine - if slightly distant - views of the fort, and the food is good and well-priced.

Krishna is worth his weight in gold - always helpful, always smiling. It's a measure of how much I enjoyed staying at the Pleasant Haveli that I felt my eyes fill with tears when the time came to say goodbye to him.

I'm guessing that means I'll be back...?

  • Stayed: November 2013, travelled solo
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2  Thank BackInLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

Reaching Jaisalmer by train arriving at 11AM the first thing I do is looking for the sand
dunes in the horizons. Next thing: stretch my neck to search for the sandcastle. I think that’s the first instinct I have whenever I reach a 
place known for something.

But
 I see no dunes, just some pre-desert. All I see are pale golden houses, havelis and more
 houses. Where are the dunes? Our train was early and we were a little worried about getting to our prebooked accommodation at Pleasant Haveli. As it turned out though, we needn’t have bothered worrying. Without arranging anything, we were greeted off the train by a man holding a sign with our names on it.

Still dazzled we allow ourselves to be lead to this man’s jeep, which took us to the hotel. Just a short ride.

One thing you should know about Jaisalmer: it’s HOT! 42-degrees! Thankfully though, it wasn’t humid so it was more bearable than you’d have thought.

Our hotel is in a good location right next to all the shops and only a 10 minute walk through a street with shops, to reach the main ‘sand castle’ fort!

We didn’t arrange arranged a camel safari through the hotel. But kind as the owners of Pleasant Havelli in Jaisalmer are, they offered to look after our bags while we were gone so no concern about talking luggage with us on the camel. We could even use the room we would be staying in upon returning from the camel safari.

I try to be a conscientious traveler and follow my Lonely Planet and Rough Guide which implores 
tourists to refrain from staying in hotels built in the fort. So we choose this small hotel ‘Pleasant Haveli’.

The view from the rooftop terrace is amazing.We enjoyed the beauty of the landscape which was entirely dotted by windmills. These windmills are one of the latest developments in the area that provided electricity to the villages. The colour of the houses and the fort is very capturing: we are in the golden city.

I was really impressed with the level of service we got. So many good things have been written about this hotel, but even then it was hard to decide whether to stay in a hotel outside the fort or to opt for a hotel inside the fort. It will always stay a question if I made the right decision, but I do know this hotel is excellent with gorgeous views of the fort and I’m glad I made this choice.

It stand out as one of best hotel we've stayed at in all our travels, for value, hospitality and beauty.

Everything about the place is perfect, from the genuine welcome, the gorgeous tasteful décor, the comfort of the rooms with balcony, the friendliness and professionalism of the owners and the staff. All the guys who worked at Pleasant Haveli seemed genuinely intent on making sure we were comfortable and happy and that we enjoyed ourselves. I really can't recommend them highly enough. I had such a great time and was really impressed by them.

The owner seemed genuinely intent, yet not pushy, on making sure that we enjoy ourselves and that we have a good time. He is a really friendly guy who gave us a warm welcome and some free bottles of water each time we arrived back at the hotel.

Nothing is too much trouble. After being picked up from the train station the staff prepared us a delicious tali.

After being spoiled with attention in Castle Bera and didn't think any other hotel could top it, but the hospitality we experienced at the Pleasant Haveli will have us coming back for more … if we could!

The view from the roof terrace is stunning and I could sit there for ages watching the fort in the sun while enjoying some chai. Whilst my husband enjoyed the cool room and read his book.
All meals were freshly made and tasted good, overall well priced.

Breakfast is included and you can order whatever you want: just choose from the menu.

Our room was not as large as others we had on our trip, but the extra bed managed fine. My daughter slept in the balcony and had her own private little place, she absolutely loved it. The room was spotlessly clean and nicely decorated. The bathroom big enough was running cold and hot water, free towels. We had showers in the afternoons and evening and they were always powerful and hot. There was a flat screen TV in the room, but we didn't use it. The beds were really comfortable and clean sheets.
.
Location is good. Don’t mind the street running to the hotel, it’s the only downside.

Close to a few restaurants, shops, ATM etc and about a 10 minute walk from the fort entrance.
Wi fi was generally excellent and was available throughout the hotel including in our room and on the roof terrace. We took the opportunity to Skype with our parents and download a few newspapers.

We experienced a desert storm at night with RAIN, and I mean really rain. Alls street stood blank and the electricity fell out in the city. Luckely the hotel has it's own generator so we had ample light. Nevr tell me again that is doesn't rain in the desert!

Having breakfast with a view makes the start of our day very pleasant. Great views of the Golden Fort from up here including 
the shimmering dunes in the far distance.

Would for sure choose this hotel again!!!

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank like2travel2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

Jaislmer is such a pretty place. Walking around the town can be an adventure. The hotel was nice, super service. Courteous but never over the top. Know when to leave the guest alone. The rooms were comfortable. The food was good especially the breakfast. The terrace restaurant was a delight . Lovely ambience and good food. Recommended hotel.

  • Stayed: December 2013, travelled solo
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2  Thank ShanayMehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Pleasant Haveli

Address: Chainpura Street, | Gandhi Chowk, Jaisalmer 345001, India
Region: India > Rajasthan > Jaisalmer District > Jaisalmer
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Airport Transportation
Hotel Style:
#1 Romantic Hotel in Jaisalmer
#2 Family Hotel in Jaisalmer
Price Range: £19 - £32 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Pleasant Haveli 3*
Number of rooms: 12
Official Description (provided by the hotel):
Hotel Pleasant Haveli is centrally located. Jaisalmer Fort, Havelis, Local Markets, ATMs, pharmacies are all conveniently accessible in a short walk. From the terrace and the rooftop restaurant you can enjoy a panoramic view of Jaisalmer Fort, Vyas Cemetery,and sunset / sunrise . Hotel Pleasant Haveli has total of 12 rooms, all the rooms equipped with A/C, ensuite bathroom, TV with cable connection.Out Of 12 Rooms 9 Rooms are Pleasant (Deluxe) which can accommodate maximum 3 Person & 3 Rooms Are Pleasant Cozy (Standerd) Which Can Accommodate maximum 2 Person, As it is a small hotel in a limited space, the property does NOT offer 1. Room Service 2.Lift 3. Garden 4. Bathtubs 5.Fridge and safe in the rooms 6. Swimming Pool. The check in time is 11:30 am. The check out time is 10:00 am.We offer free wi-fi internet, free pick up from Jaisalmer Railway Station and Bus station. ... more   less 
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Also Known As:
Pleasant Haveli Hotel
Pleasant Haveli Jaisalmer

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