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“Value for money”
Review of Suryagarh

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Suryagarh
Ranked #7 of 108 Hotels in Jaisalmer
Certificate of Excellence
Reviewed 16 April 2014 via mobile

We stayed here for one night during our trip to jaisalmer. Hotel is very nicely done and very neat. Staff are courteous. Food spread disappointed a bit but taste was good. Rajasthani folk music show was total disappointment. It hardly lasted for 45 minutes and one of the singer was busy over phone all the time.

Stayed: March 2014
1  Thank KKDaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, Manager at Suryagarh, responded to this reviewResponded 8 May 2014

It was a pleasure to have you and your family stay with us. Thank you for your suggestions. I shall review closely the areas that didn't meet with your satisfaction. Meanwhile i look forward for your return visit

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620 - 626 of 1,203 reviews

Reviewed 15 April 2014

This hotel is absolutely fantabulous!! We really enjoyed our stay there. It was a very different and beautiful experience of sitting in the open courtyard under the stars and having dinner. the food was very good and the staff very courteous. Whoever has designed the hotel has paid great attention to the detailing. A totally luxury boutique hotel.

  • Stayed: March 2014, travelled as a couple
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1  Thank Pritik16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, Manager at Suryagarh, responded to this reviewResponded 6 May 2014

I am glad you had an enjoyable stay and everything was up to your expectation. Your recognition to intricate architecture and other in house experiences is appreciated. I hope this experience will bring you back again and we will have the opportunity to welcome you back.

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Reviewed 12 April 2014

This Hotel is amazing!
Totally worth all the traveling we had done in India to arrive at this Sand Stone Palace. The hotel is grand, and the service was great.
The resort manager was always on hand and pleasantly helpful.
Having stayed in many hotels, from Intercontinental in London to Ritz Carlton in Phulay Bay in Thailand, this hotel is definitely up with the best I've ever stayed.

Stayed: April 2014, travelled with friends
Thank The_Fu_BKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, Manager at Suryagarh, responded to this reviewResponded 6 May 2014

Thank you for your words of praise and encouragement. We are delighted to have made it to your one of the best experiences and we look forward to welcoming you back again.
It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark.

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Reviewed 8 April 2014

Amazing hotel, great staff, very good food especially the Rajasthani variety, nice big rooms.Good gym & spa.Great indoor pool with cold crystal clear water,reminds one of the one in Umaid Bhawan.Amazing service, nice lawns all around.Great architecture & interiors.All in all one of the best hotels I have stayed in. Would certainly return. Kudos to the the management & staff for maintaining such high standards.

  • Stayed: April 2014, travelled as a couple
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Thank rakesh s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, Manager at Suryagarh, responded to this reviewResponded 6 May 2014

Thank you for posting such an encouraging review on TripAdvisor. We were pleased to welcome you to Suryagarh and are delighted to read that you so thoroughly enjoyed yourself in and around the property and its environs. We look forward for your return visit soon.

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Reviewed 8 April 2014

We stayed in Suryagarh for three days in January as a part of our Rajasthan tour. Had the best experience of all the places we stayed in other cities despite them also being five star hotels and heritage palaces. My father fell ill on the first night of our stay, and the care extended by all the staff has to be lauded. They were immediately available for service even at odd hours, and took extremely good care of our family. The personalised care and concern of the restaurant staff and everyone else truly touched our hearts. I'd like to thank manager Nakul and his staff, they are the best we've ever come across, in all the places we've stayed at. We absolutely loved our stay there, and wouldn't mind going back to Jaiselmer just to stay at Suryagarh.

  • Stayed: January 2014, travelled with family
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1  Thank Madhura93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, Manager at Suryagarh, responded to this reviewResponded 6 May 2014

It was a pleasure to have you stay with us at Suryagarh. It is our collective passion to strive for excellent guest service and to ensure that our guests depart carrying truly exceptional memories. It would be a honour to welcome you back. Thank you once again.

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Reviewed 8 April 2014

Suryagarh is definitely a beautiful place and that is probably why it has also been accorded the five star status. But I think being in the service industry, people need to understand that five star status is not just about high pricing or having a beautiful looking hotel, it is most importantly about delighting the customer through their service. And this I found missing from day 1. Foreigners are treated with more priority and respect than Indians. The staff is waiting to serve foreigners even though we paid the same price as them for the hotel. One of the dishes that was ordered was served by the waiters and he served more to fewer people and ran out of the dish mid-way forcing us to re-order. Overall I think the wow that is a mark of a 5 star hotel service is really missing and this place has a long way to go

  • Stayed: October 2013, travelled with family
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6  Thank Reethika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014

Fantastic experience we had this place, must mention very helpful driver who came to pick us up early morning with his fortuner, followed by grand welcome reception to desert safari, night folk music arrangement, food, over all fantastic experience.

Room Tip: will suggest 2nd floor to have desert view.
  • Stayed: May 2013, travelled with family
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Thank Hariom73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, Manager at Suryagarh, responded to this reviewResponded 6 May 2014

Thank you for your encouraging comments and words of praise. It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We look forward for your return visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Suryagarh

Address: Kahala Phata, Sam Road, Jaisalmer 345001, India
Phone Number:
Region: India > Rajasthan > Jaisalmer District > Jaisalmer
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Jaisalmer
#2 Luxury Hotel in Jaisalmer
#3 Romantic Hotel in Jaisalmer
#3 Spa Hotel in Jaisalmer
Price Range: £94 - £349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Suryagarh 5*
Number of rooms: 72
Official Description (provided by the hotel):
Fashionably designed with luxurious interiors, the sixty two room hotel is proof that contradictions make for a wonderful hospitality experience. This unique juxtaposition of the modern with the medieval is what makes a stay memorable. ... more   less 
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Also Known As:
Suryagarh Hotel Jaisalmer

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