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“heritage tag suits it” 4 of 5 bubbles
Review of WelcomHeritage Mandir Palace

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WelcomHeritage Mandir Palace
Ranked #24 of 103 Hotels in Jaisalmer
Certificate of Excellence
Kolkata (Calcutta), India
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“heritage tag suits it”
4 of 5 bubbles Reviewed 27 March 2012

I was a little sceptical before booking the place b'cos of some of the negative comments about the place but i was wonderfully surprised by the hospitality meted out there....the reception was quite warm & the person who greeted us at the reception desk(i found out later that he was one from the royal family who lives in a part of the palace & maintains the place)very nicely explained to us about the things we were to experience in the coming two days....
The stone-walled suite we chose was once the private chamber of the maharaj at one point of time....it was quite cozy,the amenities sufficient,the tv had a lot of channels(most we found in rajasthan, out of the 6 hotels we stayed in there)....But the one thing you can grumble about is the availability of hot water early in the morning( the hot water is solar heated) but we are late risers anyway so it didnt bother us that much....
The food is quite good if you stay within limits and do not go for very fanciful stuff....The breakfast was sufficient and the camel safari we went for was quite enjoyable....The staff was quite friendly & i guess being a bengali helped as all of them serving at the hotel turned out to know my mother tongue....
The heritage tag quite suits the hotel....The beautiful ornate carvings were mesmerizing and they have been maintained quite well....This place actually gives you a feeling of living in a palace....For those who know the famous Satyajit Ray and have heard of his movie in the 50s-'Goopy gain Bagha bain" will be glad to know that portions of the movie were shot in the very hotel itself.....It was a tremendous feeling to recognize the places within the hotel where the movie we grew up seeing was shot.....It was a blissful experience....

Room Tip: Stay in one of the two Golden Suites....
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank rupakthetripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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322 reviews from our community

Traveller rating
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    45
    17
    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
New Delhi, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 16 February 2012

The USP of this place is the history attached to it. The Maharawal of Jaisalmer wanted to encourage his people to settle outside the golden fort as well. Since nobody was taking the first step he shifted out and built himself a palace to reside in. It was called the Mandir Palace. Its an extremely beautiful Palace hotel with exquisite carvings that adds to the whole experience of staying in this hotel. Of course its Surya Mahal suite is worth checking out, its grand and beautiful with an ornate balcony. But perhaps the clincher is the fact that it was the Maharawal's room earlier. The service is prompt and Mr. Rathore, the man in charge here personally overlooks everything. The Buffet though had weird combination of food on offer but one can overlook it if not too finicky by nature. Explore the palace and its museum it will surely take you back in time.....

Stayed February 2012, travelled on business
Helpful?
Thank payaldeogam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

We stayed in Surya Mahal Suite @ Mandir Place in Jan 2012. This was actually the king's room earlier. The room is huge and gives a royal feeling.
The terrace view of the fort and hotel is great. All the good restaurants are just outside the hotel, The Trio and Saffron, are the few to name.
This is a heritage property and a overall was a great royal experience.
The movie Sarfarosh was shot here.

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gaurav S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
Level Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed 12 February 2012

Good location, but everything else was poor. Rooms were very cold as the night temp was down to 0C and no extra blankets available; (I think this is were I got my cold) Reception area is terrible and front desk staff have obviously not been trained. Great views from the roof. Breakfast was very poor. Had dinner outside as menu did not look very appealing.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank glopaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guwahati, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 February 2012

The hotel is located on one wall of the fort and overlooks the city. The view from the terrace is breathtaking. The rooms are decent and service is very homely. The owner is always there to help and pays personal attention to the guest's comfort.

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank vj_varunjalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 24 January 2012

It is a Heritage Property which needs good management. Apart from our Maharani Suite everything else was crap. service needs lot of attention and huge improvement is required. Restaurant and food they serve is worst we experienced In our whole Rajasthan Trip. Suite was nice with a large floor space, bathroom was below average. Staff were just OK. We had dinner at Trio which is just next door. Food was really good there.

  • Stayed January 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank studentPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 12 January 2012

My daughter and I spent one night at the historic palace. It is filled with artifacts and includes a museum. Reigning royalty resides in a wing of the palace and you can see the owner's horses being exercised in the courtyard just outside the palace. If you want to stay in a heritage hotel that has excellent service and amazing surroundings, this is the place. We were greeted at reception by a gentleman with the most amazing mustache and dressed in desert safari clothes. We kept looking for Indiana Jones to appear as the treasures displayed were truly museum worthy. The entire property is magnificent. Our only regret is that we stayed in the new wing where aluminum framed doors and windows spoiled the charm but did not impact the comfort of our stay. Just steps away when you exit is the compact, winding streets of the Jaisalamer village bazaar. As two women traveling alone, we felt safe, secure, and received wonderful service.

Room Tip: New wing has clean comfortable rooms but without the historic charm.
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  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wanderlust2travlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about WelcomHeritage Mandir Palace

Property: WelcomHeritage Mandir Palace
Address: Gandhi Chowk, Jaisalmer 345001, India
Region: India > Rajasthan > Jaisalmer
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Luxury Hotel in Jaisalmer
#11 Romantic Hotel in Jaisalmer
#15 Family Hotel in Jaisalmer
Price Range (Based on Average Rates): £
Hotel Class:5 star — WelcomHeritage Mandir Palace 5*
Number of rooms: 28
Official Description (provided by the hotel):
A two centuries old palace converted into a hotel, WelcomHeritage Mandir Palace offers a concoction of medieval charm with the modern amenities. The main portion of the two centuries old Palace was built during the reign of the late Maharawal Jawahir Singh. This palace is testimony to the history of Jaisalmer with different portions of the palace being built by different rulers of Jaisalmer till as late as the beginning of the twentieth century. ‘Badal Vilas’, a unique tower like structure at Mandir Palace is the tallest structure in town below the hill-top city fort, reminding us of the incredible historical relevance attached to both the palace as well as the city of Jaisalmer. ... more   less 
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Also Known As:
Mandir Palace Jaisalmer
Mandir Palace Hotel Jaisalmer

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