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All reviews delicious fresh food the owner food taste awesome stay rooms are spacious and clean a great place to stay wonderful hotel min walk haveli style nice rooftop restaurant home away from home excellent place location is great recommend this hotel first floor chai nice view
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208 - 213 of 328 reviews
Reviewed 13 November 2016

This hotel was a gem in jaisalmer. The staff really makes you feel at home and attends your every need. The rooms are beautifully decorated, comfortable and spacious. The food in the rooftop restaurant was consistently delicious and wide variety. The rooftop terrace was one of my favorite spots for reading and journaling. Would definitely come back here.

Stayed: November 2016, travelled solo
1  Thank Katie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heritagehouse1, Manager at Hotel Heritage House, responded to this reviewResponded 19 November 2016

Dear Guest

Greetings from Hotel Heritage House, Jaisalmer.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

Your appreciation about the Hotel, Rooms, staff attitude and your overall experience is very encouraging and a great source of motivation for all of us.

It is always gratifying to receive such wonderful comments. I have shared your feedback with the entire team and we are delighted to know you have enjoyed your stay.
It is our endeavour to make each experience personalised and attention to individual detail is a Hotel Heritage House hallmark.

We look forward to you visiting us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2016 via mobile

We checked in to Heritage House on 15th Oct. Had taken a package of one night in the hotel and one night at the desert camp. I was visiting with my parents and kids. From the minute we checked in to check out , it was a fantastic experience. Food to die for...right from the non spicy food they prepared for my kids, to laal Maas, kadhi pakora...everything was Delicious. Every single staff at the hotel was at their courteous best. They made our desert safari experience a very memorable one. All in all Jaiselmer was a beautiful experience because of Mr. Dilawar Khan and his staff. He also helped us in jodhpur for booking taxis. A place worth every penny, probably more. I would love to go there again and again and would recommend to everybody I know.

Stayed: October 2016, travelled with family
1  Thank ShaleneA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heritagehouse1, Manager at Hotel Heritage House, responded to this reviewResponded 5 August 2018

Dear Guest

Greetings from Hotel Heritage House, Jaisalmer.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

Your appreciation about the Hotel, Rooms, staff attitude and your overall experience is very encouraging and a great source of motivation for all of us.

It is always gratifying to receive such wonderful comments. I have shared your feedback with the entire team and we are delighted to know you have enjoyed your stay.
It is our endeavour to make each experience personalised and attention to individual detail is a Hotel Heritage House hallmark.

We look forward to you visiting us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2016 via mobile

This Hotel is beautiful look like old haveli, the environment is very friendly and the best part is the service all staff are helpfully and food is authentic and delicious with a explosion of flavors from Indian culture, I really recommend the place in Jaisalmer where you can find the real roots from
India !

Stayed: October 2016, travelled solo
1  Thank ChristopherMexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heritagehouse1, General Manager at Hotel Heritage House, responded to this reviewResponded 5 August 2017

Dear Guest

Greetings from Hotel Heritage House, Jaisalmer.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

Your appreciation about the Hotel, Rooms, staff attitude and your overall experience is very encouraging and a great source of motivation for all of us.

It is always gratifying to receive such wonderful comments. I have shared your feedback with the entire team and we are delighted to know you have enjoyed your stay.
It is our endeavour to make each experience personalised and attention to individual detail is a Hotel Heritage House hallmark.

We look forward to you visiting us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2016 via mobile

Very comfortable and clean hotel. With perfect and tasty meals.
Kindly and helpful staff.
Good location. Peaceful and just 10 minutes by walk to the Fort.
Nice view from the roof top.
Meer was really very special person with smile and good ideas.
Highly recommend to everyone.
You will be satisfied

Stayed: October 2016, travelled solo
Thank Pavlína M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heritagehouse1, General Manager at Hotel Heritage House, responded to this reviewResponded 5 August 2017

Dear Guest

Greetings from Hotel Heritage House, Jaisalmer.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

Your appreciation about the Hotel, Rooms, staff attitude and your overall experience is very encouraging and a great source of motivation for all of us.

It is always gratifying to receive such wonderful comments. I have shared your feedback with the entire team and we are delighted to know you have enjoyed your stay.
It is our endeavour to make each experience personalised and attention to individual detail is a Hotel Heritage House hallmark.

We look forward to you visiting us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2016

Pros: 1) Beautifully designed and decorated Haveli with Spacious Rooms and Bathrooms
2) Instead of buffet Breakfast, they prepare everything fresh on Order
3) At the time of checkout- didn't charged anything extra for tea/coffee which we ordered- stating, it's on them. which is customer delight
4) Spotless Bedding and washrooms
5) Quick servicing

Cons: 1) I booked the Suit by paying extra but they gave me deluxe rooms and on complaining about the same, after little arguments, shifted us to Suite rooms on first floor)
2) They have specified tea/coffee maker on their site but it's not their in reality in rooms
3) As the Breakfast is "on order" - everything would not be available all the time (Corn flakes which they were about to give to us were expired, muesli was not available) Overall, not a bad option in low budget.

Room Tip: Suit room are on the first floor
  • Stayed: October 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Anu G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heritagehouse1, Owner at Hotel Heritage House, responded to this reviewResponded 15 April 2018

Dear sir Thanks for taking time and review for us.it was make us improve to our service. looking forward welcome you again. Regards Dil khan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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